TMC

8x8, Inc., a leading integrated cloud communications platform, announced new capabilities for its 8x8 Contact Center solution as well as recognition from TMC, a global, integrated media company, which named 8x8 Contact Center as a 2019 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine. With 8x8 Contact Center, companies can significantly boost agent engagement, collaboration, and productivity. The Winter ‘20 Release delivers new features and capabilities to further help companies, including…

Four Nice Solutions Received 2019 Communications Solutions Product of the Year Awards, Highlighting the Strength of Nice’s Robust Portfolio Demonstrating the strength and depth of its solutions supporting the operational needs of contact centers, NICE  announced that four of its industry-leading solutions were awarded 2019 Communications Solutions Product of the Year accolades by TMC, a global media company dedicated to building online communities. The TMC awards recognized NICE’s solutions for cutting-edge innovation,…

SD-WAN Solution Further Distinguishes Momentum as Innovative UCaaS Leader Momentum Telecom has been named in the 2019 INTERNET TELEPHONY SD-WAN Product of the Year Awards. The recognition was announced by TMC, a global, integrated media company helping clients build communities in print, in-person and online, and is presented by INTERNET TELEPHONY magazine. While a relatively young technology in the scope of networking, many analyst firms consider SD-WAN the fastest-growing enterprise WAN market segment. INTERNET…

Pareteum Corporation, the rapidly growing cloud communications platform company, announced that TMC, a global, integrated media company, has awarded Pareteum Experience Cloud a 2019 Communications Solutions Products of the Year Award. A single source for the creation, delivery and rapid scaling of a multitude of API-driven communications experiences, the Pareteum Experience Cloud brings to market an unrivaled combination of service breadth, management control, and geographic reach. Marketing Technology News: Epson…

Vonage’s NewVoiceMedia Contact Centre Solution Recognised for Exceptional Innovation Vonage announced that TMC, a global, integrated media company, has awarded NewVoiceMedia Solution a 2019 Product of the Year Award, presented by Cloud Computing Magazine. “Learning and innovation are at the core of our mission and vision, and this award further reinforces our commitment to helping our customers deliver a better, more emotive customer experience” “We are especially proud to be recognised for innovation by Cloud…

Avaya Device Adapter Snap-in Honored for Exceptional Innovation Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, announced that TMC, a global integrated media company helping clients build communities in print, in person and online, has named the Avaya Device Adapter Snap-in solution as a 2019 Unified Communications Product of the Year Award winner. “Avaya Device Adapter allows CS1000 customers to leverage their existing desktop devices and gain the benefits…

Cloud-Native Vonage Business Cloud Solution and Vonage’s NewVoiceMedia Conversation Analyzer Both Recognized for Industry Innovation Vonage, a global business cloud communications leader, announced that integrated media company TMC, has awarded the Company a 2019 INTERNET TELEPHONY Product of the Year Award for two of its leading services - cloud-native unified communications solution, Vonage Business Cloud (VBC), and Conversation Analyzer on Vonage’s NewVoiceMedia solution. “I am honored to recognize Vonage with two…

b-hive Recognized for Industry Innovation Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP Trunking services for businesses, announced that TMC, a global integrated media company, has named b-hive as a recipient of a 2019 INTERNET TELEPHONY Product of the Year Award. "b-hive is constantly evolving with the latest communication innovations to increase productivity and ease workflow for today's small and midsize businesses (SMBs)," said George…

NVM Platform Joins up All Communications Channels Without Expensive, Disruptive Hardware Changes and Plugs Straight into Your CRM NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the NVM Platform has won a 2018 Product of the Year Award, presented by Cloud Computing Magazine and global, integrated media company TMC. The award honors vendors with the most innovative, useful and beneficial cloud products and services. NVM’s global cloud telephony platform is an…

Emergency Management Solutions Honored for their Exceptional Innovation and Commitment to Improving the Customer Experience SPLICE Software announced that TMC, a global, integrated media company, has named its Emergency Management Solutions as a 2017 CUSTOMER Workforce Optimization Innovation Award winner. The solutions have two components: Data-Driven Dialogs let users issue critical automated voice messages to deliver catastrophe warnings, post-catastrophe service updates, branch closure notifications…