IntelePeer Marketplace Recognized for Exceptional Innovation
IntelePeer, a leading Communications Platform-as-a-Service and Communications Workflow Automation provider, announced today that TMC, a global, integrated media company, has bestowed on its Marketplace platform a 2022 Communications Solutions Product of the Year Award.
“Marketplace’s low- and no-code solutions easily enable businesses to automate their customer communications and we’re delighted it’s been named a TMC Communications Solutions Product of the Year,” said Frank Fawzi, CEO of IntelePeer. “Marketplace’s pre-built, plug-and-play applications are a game-changer for businesses that cannot afford an entire team of in-house developers yet realize the need to modernize their infrastructure. This award is a testament to Marketplace’s ability to quickly and easily automate the customer experience for businesses of all sizes.”
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Marketplace’s advanced, snap-in applications can seamlessly integrate with an organization’s current workflow, CRM, billing system, or any system with APIs. Marketplace’s no- and low-code communication solutions simplify processes, require no developer resources, and enable workflows to be brought to life in a matter of hours, or days, versus traditional CPaaS solutions that can take months to implement. Since its introduction, Marketplace has grown and recently saw the addition of:
- An Advanced Customization (Unhook) feature that allows for customization of Marketplace’s no-code apps,
- a Business Continuity Planning app for emergencies that helps handle disconnections, power outages, staff fluctuations, network interruptions, and more, and
- a no-code two-factor authentication app for enhanced security.
The company continues to innovate with its no-code solutions and is introducing a Smart Communicator App to the MS Teams App Store. Currently in beta testing, slated for availability in the fourth quarter, the app enhances the MS Teams user experience by providing business insights, 1:1 voice communications, and SMS text functionality.
“Congratulations to IntelePeer for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Marketplace is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from IntelePeer in 2022 and beyond.”
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