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unified communications

Zoom Announces International Expansion for Zoom Phone in 11 Additional Countries

Total 17 Countries and 1 Territory Now, Beta Service in 25 New Countries, and Adds to Multi-Lingual Prompt Support Zoom Video Communications, Inc. announced general availability of its Zoom Phone cloud phone service in 11 additional countries (17 Countries and 1 Territory Now), and Beta Service in 25 new countries.    Zoom Phone now supports local phone numbers and PSTN access with new Metered and Unlimited Calling Plans in Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, and…

Take a Cue from Poly: Six Tips for a Successful Rebrand

A year ago, I was one of many who updated my LinkedIn account with my new employer: Poly. Nobody had ever heard that company name before, because we had just invented it. We brought the new brand to life through an extensive marketing campaign highlighting the new company, which was formed from the combined forces of the two companies formerly known as Plantronics and Polycom. About a year of planning went into creating and launching a new identity for our combined companies. Our vision and strategy behind the rebrand…

VOIP Networks Awarded as One of Mitel’s Top Partners

VOIP Networks, a leading provider of Mitel-powered unified communications (UC) solutions, was recently named a multiple winner during Mitel's Partner Awards for the Americas event. New York-based VOIP Networks was one of only two partners to receive multiple awards. VOIP was recognized as Mitel's Northeast Partner of the Year and also won the Sourcewell Award. "Congratulations to VOIP Networks for being named Mitel's Top Partner for the Northeast Region and earning an additional award for providing communications and…

Customers on G2 Crowd Recognize LastPass, GoToMeeting, GoToWebinar, Jive, Grasshopper and Rescue with Top-tier Reviews for Winter 2020

Products from all three business units at LogMeIn named leaders LogMeIn, Inc. announced that three of its Unified Communications and Collaboration (UCC) products, one Identity and Access Management (IAM) product and one Customer Engagement and Support (CES) product have been named leaders in G2 Crowd’s latest Winter 2020 Grid® reports — which reflect unbiased peer-to-peer reviews by verified users on leading software solutions. Within LogMeIn’s UCC GoTo suite of products, Jive was ranked first in the Small-Business…

Broadvoice Strengthens Channel Team with New Strategic Sales Leaders

Additions Reinforce UCaaS Provider's Commitment to the Channel & Operational Excellence Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, is strengthening its commitment to channel sales with the addition of new strategic channel leadership roles. Mike Gottwalt, a 15-year veteran of the channel, is Broadvoice's first Vice President of Strategic Relationships, a new role created as a liaison between Broadvoice and strategic partners,…

ConvergeOne Named XMedius’s 2019 Americas UC Voice Partner of the Year

ConvergeOne, a leading global IT services provider of collaboration and technology solutions, announced that XMedius has recognized ConvergeOne as its 2019 Americas UC Voice Partner of the Year. ConvergeOne received the award for its outstanding thought leadership, superior customer service, and extensive market expertise in XMedius solutions. XMedius also recognized ConvergeOne's shared customer-first approach, which is exemplified by ConvergeOne's 2019 Net Promoter Score (NPS) of 72. This score is three times the IT…

SkySwitch Announces Upgrade to Support Kari’s Law E911 Requirements

New Features Make Reaching Emergency Services Easier and Faster on Multi-line Telephone Systems SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced an upgrade in support of Kari’s Law E911 requirements. The law, which went into effect on February 16, 2020, applies to all newly installed multi-line phone systems. For existing phone systems, the law becomes active on January 6, 2021. The adoption of Kari’s Law requires that anyone using a multi-line…

Frost & Sullivan Recognizes Vonage as Asia-Pacific Communications Platform as a Service Provider of the Year

The Vonage API Platform, formerly known as Nexmo the Vonage API Platform, was honored with Frost & Sullivan's 2019 Asia-Pacific Communications Platform as a Service Provider of the Year Award. Krishna Baidya, Head of Customer Contact Research, Digital Transformation Practice - Asia Pacific at Frost & Sullivan, said that Vonage's focus on developing innovative solutions, local market understanding and early investments are the cornerstone of its success in the Asia-Pacific region. "Vonage's platform abstracts…

Vonage Continues International Expansion, Adds New Paris Office

Vonage, a global business cloud communications leader, is increasing its presence in France by adding an office in central Paris for the company’s sales, alliances and customer support teams in the region, while offering room for growth. The office, in one of Europe’s largest and most prominent tech nations, is part of Vonage’s expansion plans throughout the wider EMEA region, where it already has several offices, including those in London, Madrid, Berlin, Stockholm, Munich, Wroclaw and Dubai. With this additional office,…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from TTEC Holdings, Inc., Infosys, Mediasite, Dun & Bradstreet, and Bond Brand Loyalty. TTEC Announces Acquisition of Serendebyte TTEC Holdings, Inc., a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, announced that it has…

Poly Introduces Poly Lens for Cloud-based Insights and Video Endpoint Management

Poly Lens Management and Insights Add More "Enterprise Cred" to Radically Simple Endpoints; First Step Toward Unifying Poly Management Tools in One Powerful Cloud Solution Plantronics, Inc., a global communications company that powers meaningful human connection and collaboration, unveils Poly Lens, a new cloud-based insights and management service. Initially available in a fully supported commercial preview, Poly Lens combines seamless management and updating tools with powerful insight into how Poly devices are actually…

Unified Office Announces Hospitality Management Suite for Hotels, Enabling Increased Productivity and Room Monetization Once Again

Helps Hotels Bring Sales, Scheduling and Customer Experience to a New Level Unified Office, Inc., a leading managed services provider offering reliable hybrid cloud-based virtual communications services and business analytics announced today that they are bringing their award winning Total Connect Now (TCN) business communications solutions to the hospitality industry. This offering will integrate with leading hotel management and messaging services such as Opera, Synergy and Kipsu to provide full customer visit, bookings…

Atos adds RingCentral as Preferred Provider of UCaaS Solutions

RingCentral Extends Large Enterprise Reach by Joining Atos’ Digital Workplace Solutions Portfolio Atos SE, a global leader in digital transformation, and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Atos will add RingCentral as the preferred provider of Unified Communications as a Service (UCaaS) solutions. Atos and RingCentral will enter into a System Integrator (SI) relationship and will introduce a co-branded UCaaS…

Mediasite Showcases Unified Communications Solutions at ISE 2020

Mediasite Join & Mediasite for Zoom App Help Organizations Extend Value of Their Video and Web Conferences Mediasite will showcase its unified communications (UC) solutions at Integrated Systems Europe 2020 this week in Amsterdam. Building on the market-leading Mediasite video capture and management platform, Mediasite Join and the Mediasite for Zoom app extend the value of meetings, trainings and classes that occur in huddle rooms, Zoom Rooms and other collaborative spaces. “It is an exciting time, because the…

SkySwitch Launches New Appointment Reminder App

Resellers Benefit From New Feature That Makes It Easier for Service-Based Businesses to Create and Manage Appointments SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has released Appointment Reminder, a new application that makes appointment scheduling and management easier for service-based businesses. Consumer-centric engagement applications are in high demand for service-based companies, and SkySwitch resellers are now equipped with a solution that works…

Poly Announces Leadership Transition

Robert Hagerty Appointed Interim CEO, Succeeding Joe Burton Board Commencing Search for Next CEO Plantronics, Inc.,  a global communications company that powers meaningful human connection and collaboration, announced that Robert Hagerty, Chairman of the Poly Board of Directors, has been appointed Interim Chief Executive Officer, effective immediately. This appointment follows Joe Burton's decision to step down as President and Chief Executive Officer, by mutual agreement with the Board. Mr. Burton will work closely with…

LendingPoint Chooses Vonage’s Unified Communications and Contact Center Solutions to Drive Growth and Transform Customer Experiences

Deal to lower costs and power connections for LendingPoint's global workforce Vonage, a global business cloud communications leader, today announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint's communication channels. "We're delighted to be working with an award-winning, technology company like LendingPoint. We've been watching their growth journey and are excited to see…

Deltapath’s Noise Cancellation Gateway Helps Businesses Improve Communication and Collaboration Over Phone Calls and Fuels Artificial…

Deltapath, a Unified Communications company, specializing in revolutionizing the way organizations and people communicate, announced their Deltapath Noise Cancellation Gateway is set to release in the first quarter of 2020. The Noise Cancellation Gateway leverages Dolby's renowned audio expertise and technology. It filters nonhuman voices and focuses on improving two major areas garnering a lot of attention: voice calls and artificial intelligence. Voice calls remain a popular mode of communication, but the new…

Evolve IP Launches the Unified Workspace – Integrates Identify and Access Management, Hosted and SaaS Application Delivery, and Cloud…

Secure, Browser-Based Portal Enables an Identical Work Experience for Employees on Any Device, in Any Location Evolve IP, the world's leading provider of Purpose-Built cloud solutions, announced that it has released the Evolve IP Unified Workspace, a browser-based platform that unifies identity and access management, hosted and SaaS application delivery, and cloud desktops. Evolve IP's Unified Workspace drives productivity by enabling workers to access all of their critical business applications from any PC, tablet or…

IPFone Announces Bilateral Strategic Partnership with Chorus Communications

IPFone Announces Bilateral Strategic Partnership with Chorus Communications IPFone, a leading provider of Cisco/Broadsoft cloud PBX, unified communications and internet access services for business announced its strategic partnership agreement with Chorus Communications, Inc. headquartered in Philadelphia, PA.This strategic partnership with Chorus Communications Inc. was formulated in order to expand IPFone’s distribution model that enables partner agents to accelerate their marketing and sales of IPFone’s…