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unified communications

Mediasite Showcases Unified Communications Solutions at ISE 2020

Mediasite Join & Mediasite for Zoom App Help Organizations Extend Value of Their Video and Web Conferences Mediasite will showcase its unified communications (UC) solutions at Integrated Systems Europe 2020 this week in Amsterdam. Building on the market-leading Mediasite video capture and management platform, Mediasite Join and the Mediasite for Zoom app extend the value of meetings, trainings and classes that occur in huddle rooms, Zoom Rooms and other collaborative spaces. “It is an exciting time, because the…

SkySwitch Launches New Appointment Reminder App

Resellers Benefit From New Feature That Makes It Easier for Service-Based Businesses to Create and Manage Appointments SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has released Appointment Reminder, a new application that makes appointment scheduling and management easier for service-based businesses. Consumer-centric engagement applications are in high demand for service-based companies, and SkySwitch resellers are now equipped with a solution that works…

Poly Announces Leadership Transition

Robert Hagerty Appointed Interim CEO, Succeeding Joe Burton Board Commencing Search for Next CEO Plantronics, Inc.,  a global communications company that powers meaningful human connection and collaboration, announced that Robert Hagerty, Chairman of the Poly Board of Directors, has been appointed Interim Chief Executive Officer, effective immediately. This appointment follows Joe Burton's decision to step down as President and Chief Executive Officer, by mutual agreement with the Board. Mr. Burton will work closely with…

LendingPoint Chooses Vonage’s Unified Communications and Contact Center Solutions to Drive Growth and Transform Customer Experiences

Deal to lower costs and power connections for LendingPoint's global workforce Vonage, a global business cloud communications leader, today announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint's communication channels. "We're delighted to be working with an award-winning, technology company like LendingPoint. We've been watching their growth journey and are excited to see…

Deltapath’s Noise Cancellation Gateway Helps Businesses Improve Communication and Collaboration Over Phone Calls and Fuels Artificial…

Deltapath, a Unified Communications company, specializing in revolutionizing the way organizations and people communicate, announced their Deltapath Noise Cancellation Gateway is set to release in the first quarter of 2020. The Noise Cancellation Gateway leverages Dolby's renowned audio expertise and technology. It filters nonhuman voices and focuses on improving two major areas garnering a lot of attention: voice calls and artificial intelligence. Voice calls remain a popular mode of communication, but the new…

Evolve IP Launches the Unified Workspace – Integrates Identify and Access Management, Hosted and SaaS Application Delivery, and Cloud…

Secure, Browser-Based Portal Enables an Identical Work Experience for Employees on Any Device, in Any Location Evolve IP, the world's leading provider of Purpose-Built cloud solutions, announced that it has released the Evolve IP Unified Workspace, a browser-based platform that unifies identity and access management, hosted and SaaS application delivery, and cloud desktops. Evolve IP's Unified Workspace drives productivity by enabling workers to access all of their critical business applications from any PC, tablet or…

IPFone Announces Bilateral Strategic Partnership with Chorus Communications

IPFone Announces Bilateral Strategic Partnership with Chorus Communications IPFone, a leading provider of Cisco/Broadsoft cloud PBX, unified communications and internet access services for business announced its strategic partnership agreement with Chorus Communications, Inc. headquartered in Philadelphia, PA.This strategic partnership with Chorus Communications Inc. was formulated in order to expand IPFone’s distribution model that enables partner agents to accelerate their marketing and sales of IPFone’s…

Logitech Expands Video Collaboration for the Personal Workspace with Zone Wired Headset

Enjoy Uninterrupted Video Calls with a Headset Certified for Microsoft Teams Logitech announced it is expanding its video conferencing solutions for the entire work environment and enhancing the personal workspace with its upcoming Zone Wired headset. With this new headset, Logitech now has a complete modern portfolio of both wired and wireless headsets giving customers flexibility to choose the right solution for their preferences. Whether you’re in an open office or working remotely, Logitech Zone headsets make it even…

MarTech Interview with Tiago Paiva, CEO at Talkdesk

"The era of an unintelligent contact center is over and, for that reason, AI must be the core of a contact center operation." Tiago, tell us about your role and journey into technology. I started Talkdesk right after college. I was 24-years-old and had just completed my Master’s in Engineering. My life eight years ago in Portugal was much different than it is now; I was working from my parents’ house, trying to find a way to make money to support myself. One day, I heard of a San Francisco-based company giving away…

NWN Highlights Citizen Impact of ‘Improving Public Sector Customer Experience’ at California CIO Academy

NWN, a leading technology-enabled service provider focused on transforming the customer experience, will detail an effective and efficient approach to improving the public sector customer experience at the California Public Sector CIO Academy next week. NWN will be a sponsor of the CIO Academy event, for which NWN's Steve Nagai serves on the advisory board. Marketing Technology News: Future CEO: Top 6 Skills That You Need in 2020 NWN has a long history of public sector partnerships in the state of California. Many…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Dentsu Aegis Network, Comcast, Amplexor, ViewN, Front, Node4, CyberScout, and Prodoscore. Dentsu Aegis Network Builds Out Merkle’s B2B Services with Acquisition of Digital Pi Dentsu Aegis Network announces the acquisition of Digital Pi, a leading digital marketing agency focused on marketing automation consulting services in the business-to-business (B2B) sector. The company will…

Node4 Launches ‘N4Engage’ – a Dedicated Business Unit for Its Suite of Business Collaboration Services

New Organisation Created in Response to Market Projections of Rapid Growth in the UC Market Node4, the cloud, data centre and communications provider, has announced the launch of N4Engage, a division dedicated to its Unified Communications (UC) and collaboration products, to better serve its customers in this sector, as well as maximise on the market potential of these technologies. With industry figures quoting a market size projected to exceed £45 billion by 20251, and extensive experience of delivering solutions…

Comcast Acquires Blueface; Global Provider of Unified Communications as a Service (UCaaS) to Complement Comcast Business Solutions

Comcast announced it has completed the acquisition of Blueface® – a Dublin, Ireland-based global technology provider and leader in unified communications solutions. Terms of the acquisition were not disclosed. “Whether connecting within a company or directly to customers, Blueface technology, powered by Comcast Business, will provide businesses a seamless communications experience. We look forward to delivering innovative solutions that enable businesses to help power employee productivity and extraordinary customer…

Altura Partners With RingCentral to Bring Industry-Leading Cloud Communications and Contact Center Solutions to US Enterprises

Altura, a leading provider of unified communications and network solutions, announced it has joined RingCentral’s award-winning channel partner program. Altura will bring RingCentral’s cloud communications and contact center solutions to US enterprises across multiple sectors, including healthcare, government, and education. Altura works with midmarket and enterprise businesses including local, state and federal government, as well as healthcare and education institutions across the US. Altura will partner with…

Avaya Appoints Simon Harrison as Chief Marketing Officer

Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, announced it has appointed Simon Harrison as senior vice president and Chief Marketing Officer, effective January 27th. Harrison joins Avaya from leading research and advisory firm, Gartner, where he was research director and lead analyst for the Unified Communications and Contact Center industry. #Technology Marketing News: @Avaya Appoints @simonharrisonme as Chief #Marketing Officer #ExperiencesThatMatter As CMO,…

Edify to Exhibit at Customer Contact Week in Nashville

Attendees to Experience Demo of Only Cloud-Native, Fully Unified CC+Uc Solution; Hear From Company Leaders in Think Tank on “Holistic CX.” Edify Labs (edify.cx), the software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced it will be exhibiting at the upcoming Customer Contact Week (CCW) Nashville event from January 28 through January 31. Visit Booth 222 for demos and to meet the team behind the industry-first platform, Edify Huddle. Marketing Technology News:…

LogMeIn Announces New GoTo Marketplace and Latest Partner Integrations

GoTo’s New and Improved Integrations Help Customers Drive Greater Productivity and Efficiency in Their Communication and Collaboration Workflows LogMeIn, Inc. announced the launch of the GoTo Marketplace, a single point of access to all of the applications and productivity tools that integrate with LogMeIn’s GoTo suite of Unified Communications & Collaboration (UCC) products. LogMeIn also announced new and improved integrations for the GoTo portfolio, including Salesforce Lightning, Theta Lake, Clio, Zoho and Prezi. The…

Mitel Appoints Tarun Loomba as Executive Vice President, UC Products and Solutions

Accomplished Senior Executive and Transformational Leader to Help Advance Company’s Strategy of Taking Customers to a Cloud Solution That Is Right for Them Mitel, a global leader in business communications, announced the appointment of Tarun Loomba as the company’s new Executive Vice President of Unified Communications Products and Solutions. Loomba will lead the product strategy and delivery for Mitel’s private cloud, hybrid cloud and on-site solutions including product management and development, customer support, and…

Vonage Featured on Sales Confidence Top 50 UK Sales Leaders List for Second Consecutive Year

Jeremy Straker, SVP International Sales, named #2 SaaS sales leader in the UK Vonage, a global business cloud communications leader, announced that Sales Confidence, a fast-growing community that champions the UK’s SaaS founders, sales leaders, and the next generation of talent, has included Jeremy Straker, SVP International Sales, Applications, on its annual list of the Top 50 UK Sales Leaders 2019. “I'm honoured to make this prestigious list for the second consecutive year, surrounded by such a talented and…

Manhattan Associates and Twilio Partner to Modernize Customer Engagement

Manhattan Associates Inc. announced a partnership with Twilio to deliver more personalized shopping experiences for retailers. Through this partnership, the companies provide a single unified communications solution that retailers can use to engage customers across diverse geographies and multiple communication channels. In the current environment, consumers not only demand the ability to buy or receive products anywhere at any time but also want complete flexibility in how they communicate and engage with retailers. As…