Web Conferencing

LogMeIn, Inc. announced that its portfolio of Unified Communications & Collaboration products has been positioned as a Leader in Aragon Research’s 2020 Web and Video Conferencing Globe. LogMeIn products have been named a Leader in every Web and Video Conferencing report Aragon has released for the past seven years. The report, which examines the web and video conferencing solutions of 19 major providers, is a market evaluation tool that graphically depicts Aragon Research’s assessment of a specific market and its…

Five9, Inc., a leading provider of the intelligent cloud contact center, announced that a global web conferencing and collaboration solution provider has chosen Five9 for its close collaboration and integration with Salesforce. Previously, the global enterprise’s system did not integrate with their customer relationship management platform, Salesforce. This resulted in the enterprise’s 150 agents, who field inbound support and sales calls, to lose valuable time looking up caller info, causing a poor service experience for…