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Webcast

The Role of Social Media Evidence in Product Liability Litigation

How to Collect Various Social Media Evidence Today, Canon Business Process Services, Inc. (Canon), has announced the availability of an on-demand webcast that highlights an important and timely legal issue. When mired in a product liability case, getting access to the other party's social media posts can be a critical part of the strategy for trial. Canon's webcast provides practical information on how courts limit access depending on privilege, relevance, and proportionality as well as how legal professionals can adjust…

CRMXchange Announces November Customer Support Webcast Schedule

CRMXchange Schedule Includes A Multi-Sponsor Discussion On Self-Service, Digital Media And Workforce Optimization CRMXchange, celebrating its 21st year as the leading online information resource for customer care/contact center professionals, announces a series of free educational events to address these vital issues. The schedule includes a multi-sponsor discussion on Self-Service, Digital Media and Workforce Optimization. 10/26 - Workshop: SMS Text – What’s Right 4 U? - West With 64 percent of people preferring text…