Browsing Tag

Work from home

Redtail Technology Survey Uncovers 86% of Advisors Were Technologically Prepared to Work from Home

Despite rarely working from home in 2019, technology advancements set advisors up for success as COVID-19 stay-at-home orders were enacted earlier this year Redtail Technology ("Redtail"), a leading provider of client relationship management (CRM) solutions for financial services firms, published the results from their 2020 "Working Remotely" survey, which set out to uncover how advisors adapted during COVID-19. Redtail surveyed more than 1,750 financial advisory employees and discovered that the large majority of…

Getting Over San Francisco and Silicon Valley is HARD; But, There’s No Place Like Home

Entrepreneurs from all over the world dream of making it in San Francisco and Silicon Valley. In garages, coffee shops, and shared workspaces in Bangalore, Berlin, and Bat Yam, entrepreneurs aspire to relocate to California and receive funding from local Venture Capitalists to turbocharge their start-up. For me, San Francisco and the valley has always been home. I was born near Pacifica, a coastal town 15 miles south of San Francisco on highway one and raised around the San Francisco bay area for most of my…

Five Steps for Successfully Adapting Your Marketing Team to a Hybrid Work Paradigm

Despite current uncertainties, one trend everyone recognizes is the rise in remote working. What’s equally clear is that some employees will remain remote, even after offices reopen, while others may return to the office full time, creating a hybrid working model. Although this evolving hybrid work paradigm comes with benefits, such as hiring the best talent regardless of their physical location, it also requires marketing leaders to build workplace culture in new ways. Here are five steps marketers can take to…

Three Ways Digital Marketing Will Change Post COVID-19

For the first weeks of COVID-19, it felt like the end of the world was indeed finally here. The stock market was falling, companies were laying people off, people were forced to work from home, grocery shelves emptied, and, almost every country in the world had infections and deaths soaring - there seemed to be no end in sight. Many of us who have been through other crises before could not help make comparisons of past crises -- the dot-com bust of 2000, 9/11 in 2001, the financial crisis of 2008. However, even the most…

Cymulate Discovers Hidden Malware Defense Evasion Technique Using Microsoft Terminal Services Client (MSTSC)

Potential malware for hackers to exploit enterprise networks via a security controls blind spot disclosed at a critical time when billions of employees are working from home Cymulate, the only end-to-end SaaS-based Breach and Attack Simulation (BAS) platform, announced it has discovered a method for attackers to run malicious code via Microsoft's Remote Desktop Protocol (RDP) using a technique called DLL Side-Loading. The executed code would bypass security controls. To run RDP, the MSTSC is used in Windows, allowing…

83% of Americans Working From Home Due to COVID-19 Say They Miss In-person Meetings and Conventions

New survey signals strong consumer confidence in the meetings industry and an eagerness to return to face-to-face business events when physical distancing ends With more than 300 million Americans under stay-at-home orders to help slow the spread of COVID-19, many are now required to work from home and avoid all non-essential business travel. In a matter of weeks, thousands of conferences, conventions, tradeshows and other face-to-face business events have been postponed or cancelled. Recent estimates from the U.S. Travel…

Verint Supports Customers with Introduction of Multiple Work-From-Home Programs

Addresses Urgent Needs to Improve Workforce Visibility, Compliance and Productivity Verint Systems Inc., The Customer Engagement Company, announced multiple support programs that can be quickly deployed to address work-from-home (WFH) COVID-19 challenges and help businesses improve their visibility, compliance and productivity. “With an overwhelming shift to work-from-home, organizations focused initially on IT and communication infrastructure for their remote employees,” says Verint’s CEO, Dan Bodner. “They are now…

Vymo Hosts Panel Discussion on Maximizing Remote Work Efficiency With Virtual Assistant Expert, Melissa Smith

Join the Discussion to Understand the Impact of the COVID-19 Pandemic on Sales Leaders Worldwide and How Enterprises Are Adapting to Remote Work Environments. Vymo, an intelligent personal sales assistant for on-the-go sales teams, will host a webinar titled ‘The New Normal for Sales Leaders Working Remotely: Navigating the new markets amidst the COVID-19 pandemic situation‘ on Tuesday, April 7, 2020, at 02:00 PM ET (tomorrow). This exclusive session for banking and insurance leaders on ensuring business continuity and…

Fortune 100 Healthcare Company Moves Thousands of Seats to Talkdesk Cloud for Business Continuity, Shifts Agents to Work From Home in Hours

New healthcare customer joins other Fortune 100 and Global 500 companies from wide range of industries to leverage Talkdesk cloud solutions for business continuity through COVID-19 Talkdesk, Inc., the cloud contact center for innovative enterprises, announced a leader in the healthcare industry chose Talkdesk to support its customer service operations. Due to social distancing recommendations to combat the spread of the coronavirus (COVID-19), the company sought a solution for its immediate need to move nearly 1,500…

Vymo Launches ‘Work From Home’ Solution to Ensure Business Continuity for Leading Banks and Insurers

Vymo's 'Work From Home' solution deployed to empower Agents, Relationship Managers and other Frontline employees engage customers while working remotely Vymo, the World's leading provider of solutions for on-the-go sales teams announced a Work From Home version of its Personal Sales Assistant product for frontline personnel such as Agents, Brokers, Advisors, Wholesalers, and Relationship Managers. It is designed to provide 24/7 secure access to necessary data through a simple app for mission-critical customer engagement …

Recapd Enables Captions for Zoom and Webex Meetings as People Work from Home

SyncWords is helping organizations worldwide adjust to the new normal of online meetings and working from home. As businesses, educational institutions, and houses of worship move towards remote meetings, distance learning, and other streaming services, organizations are looking for solutions to include all participants. SyncWords' offering - Recapd - helps organizations do that by providing a platform to easily deliver real-time captions to online meeting and streaming platforms. While Recapd can be used as a primary…

Espressive Offers COVID-19 Rapid Assistance Program to Relieve Pressure From IT Help Desks While They Support New Work From Home Mandates

Intelligent Automation Enables Organizations to Automate, Track, and Respond to Employee Questions IT help desks are getting hit hard with work from home mandates resulting from COVID-19, with call volumes rising dramatically and service level agreement (SLA) breaches becoming the new norm. In response, Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), released a free 90-day Rapid Assistance Program to quickly help enterprise organizations automate, track, and respond to the…

NICE inContact and RingCentral Announce Joint Offering Helping Organizations Transition Employees to Work from Home Rapidly and at No Cost

Combined solution provides organizations with cloud contact center, cloud PBX, video meetings and team messaging to ensure everyone can work productively from home NICE inContact, a NICE business and the leader in cloud contact center, in partnership with RingCentral, Inc., a leading provider of global enterprise cloud communications, today announced a special offer to enable organizations to rapidly transition their entire workforce, including contact center agents, to work from home. The offer includes NICE inContact…

Talkdesk Announces Flexible Deployment and Guardian to Securely Shift to Work-From-Home Solutions and Address Business Continuity Needs

Products #8 through #11 of Talkdesk 20-in-20 offer business continuity for response to the coronavirus outbreak with suite of flexible cloud deployment and security options Talkdesk, Inc., the cloud contact center for innovative enterprises, announced a suite of products and features to enable a swift, seamless and secure transition to Talkdesk cloud contact center solutions. Talkdesk Flexible Deployment™ offers companies an easy path to adaptability and business continuity; especially crucial in crisis scenarios. Paired…

Activus Connect Expands into Caribbean Market

Launching Remote Customer Experience Sector in Puerto Rico with Innovative SmartVirtual Model Activus Connect, a global customer experience provider, is pleased to announce its formal expansion into Puerto Rico and the Caribbean market with the creation of wholly-owned subsidiary Activus Connect PR. The company headquartered in Orlando, Florida is bringing new innovative work from home model and opportunities for both the residents of Puerto Rico and businesses in the Caribbean Market. Puerto Rico with its strategic…

3CLogic Announces COVID-19 Rapid Response Program for ServiceNow

Cloud Contact Center solution offers to quickly enable work-from-home agents with natively integrated telephony and call center functionality for Helpdesks, IT Teams, and Customer Service groups 3CLogic, a leading provider of cloud contact center solutions announced the release of its COVID-19 Rapid Response Program for ServiceNow’s IT, Customer, and Employee workflow solutions. This special initiative is in response to the recent global health crisis impacting all industries as employees are required to stay home, but in…

Talkdesk Offers Business Continuity Solutions, Fastest Move to Cloud for Work-From-Home Agents Amid Coronavirus Crisis

Talkdesk enables remote working environments for front-line customer service staff, now more crucial than ever to succeed in a rapidly changing world Talkdesk, Inc., the cloud contact center for innovative enterprises, announced new offers to enable a swift, seamless and secure transition to Talkdesk cloud contact center solutions. The Talkdesk Business Continuity™ program consists of three solutions designed to enable new and changing business needs as a result of the coronavirus (COVID-19) outbreak. Talkdesk Now offers…

IntentData.io Announces Availability of Intent Data Which Remains Effective and Accurate During Work From Home

Company’s Data is Sourced From Publicly Observed Action and Doesn’t Require IP Address Resolution IntentData.io, Inc. announces Contact Level Intent Data which is uniquely suited to the sudden remote work environment. As we all adapt to the unknown, and after first caring for the safety of family, neighbors, and employees, companies are adapting and getting back to work. Marketing and sales have changed. New tools are required, including intent data. Most third-party intent data solutions rely on IP address resolution or…

DH2i Launches DxOdyssey Work From Home Software – Completely Free of Charge, No Strings Attached

Work From Home (WFH) Employees Across Business and Government Organizations of All Sizes Can Now Quickly, Easily and Securely Access Work Computer, and All Associated Data, from Home DH2i, a leading provider of multi-platform Software Defined Perimeter (SDP) and Smart Availability software, announced that in response to the COVID-19 world health crisis and the resulting need to reinvent how we work, DH2i will be offering its DxOdyssey networking software, completely free-of-charge, to anyone seeking to access their work…

Bravo! In Tough Times, Resolute PR Firms Stand their Ground

All global search engines are flooded with inquiries related to the COVID-19. More and more people are searching for information using keywords related to the novel Coronavirus (n-coronavirus) such as Quarantine, the Wuhan Flu, Coronavirus Vaccine, Coronavirus Guidelines for America and hundreds of similar long-tail keywords and phrases. COVID-19 has exposed us to many unforeseeable risks and challenges. What started with a localized flu infection has now become a global pandemic-- on the…