Workforce Engagement Archives

Verint Expands Partnership with Google Cloud

Customer Experience Management Business Wire - March 30, 2023

NICE Named the Technology Leader in 2022 SPARK MatrixTM for Contact Center as a Service (CCaaS) Report for Second Consecutive Year

AI/ML Business Wire - February 22, 2023

NICE Applauded by Frost & Sullivan for Improving the Contact Center and Customer Experience (CX) with Its CXone Workforce Engagement Platform

AI/ML PRNewswire - December 19, 2022

Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report

Analytics Business Wire - July 7, 2022

Independent Research Firm Names Verint Workforce Engagement a Leader in Workforce Optimization Evaluation

Analytics Business Wire - January 19, 2022

Conductor Appoints Sherri Moyen as First Female CFO

Technology Globe Newswire - January 11, 2022

Genesys Unveils Winners of 16th Annual Customer Innovation Awards

AI/ML PRNewswire - September 7, 2021

Calabrio Hires Kristin Gaarder as First Chief Human Resources Officer

Customer Experience Management Business Wire - August 23, 2021

Social Media Study: Stress Hurts Call Center Employees and the Customer Experience

AI/ML Globe Newswire - July 1, 2021

Calabrio ONE Now Available via Twilio Flex Ecosystem

Customer Experience Management MTS Staff Writer - January 7, 2021

Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for RPA

Customer Service Globe Newswire - July 30, 2020

UJET and Calabrio Partner to Drive New Wave of Cloud Contact Center

Customer Experience Management MTS Staff Writer - July 2, 2020

Tag: Workforce Engagement
W