Calabrio ONE Now Available via Twilio Flex Ecosystem
Calabrio extends its Twilio partnership, making it effortless to deploy the leading workforce engagement management suite on Twilio Flex
Calabrio, the customer experience intelligence company, announced that contact centers using Twilio Flex and looking to add powerful workforce engagement management (WEM) capabilities to their business, now have simplified access to Calabrio ONE through the Twilio Flex Ecosystem.
The cloud-to-cloud integration of Calabrio ONE and Twilio Flex, which was announced earlier this year, fills…