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RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support
AI/ML

RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support

Business Wire -
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Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty
AI/ML

Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty

PRNewswire -
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MarTech Interview with Steve Rotter, CMO @ DeepL
AI/ML

MarTech Interview with Steve Rotter, CMO @ DeepL

Paroma Sen -
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GoTo Elevates Businesses’ Customer Experience with 40+ New GoTo Connect Features to Streamline and Simplify Customer Communications
AI/ML

GoTo Elevates Businesses’ Customer Experience with 40+ New GoTo Connect Features to Streamline and Simplify Customer Communications

Business Wire -
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Zendesk Appoints Lila Tretikov to Board of Directors
AI/ML

Zendesk Appoints Lila Tretikov to Board of Directors

PRNewswire -
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HiHello Welcomes Industry Leaders Shana Simmons and Eugenio Pace to Board of Directors
Customer Identity Management

HiHello Welcomes Industry Leaders Shana Simmons and Eugenio Pace to Board of Directors

PRNewswire -
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Predictive Analytics Company Forwrd.ai Acquires LoudnClear.ai to Empower RevOps Teams with Advanced Data Science Platform
AI/ML

Predictive Analytics Company Forwrd.ai Acquires LoudnClear.ai to Empower RevOps Teams with Advanced Data Science Platform

Business Wire -
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Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures
AI/ML

Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures

PRNewswire -
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IBM and the USTA Serve Up New and Enhanced Generative AI Features for 2024 US Open Digital Platforms
AI/ML

Zendesk Unveils the Industry’s Most Complete Service Solution for the AI Era

PRNewswire -
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UiPath Integrates with Microsoft Copilot for Microsoft 365
Customer Experience Management

Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs Faster

Business Wire -
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Amagi Announces Collaboration with Argoid AI to Drive AI-Powered TV Program Scheduling Automation
AI/ML

Zendesk to Acquire Ultimate

PRNewswire -
0
Sinch-appoints-Executive-Vice-President-APAC
Sales & Marketing

Sinch appoints Executive Vice President APAC

PRNewswire -
0
Zendesk-Completes-Acquisition-of-Klaus
AI/ML

Zendesk Completes Acquisition of AI-powered Quality Management Platform – Klaus

PRNewswire -
0
Zendesk-signs-definitive-agreement-to-acquire-Klaus
AI/ML

Zendesk Signs Definitive Agreement to Acquire Klaus

PRNewswire -
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Marketing Technology Highlights of The Week: Featuring Teradata, Drift, Sitecore and more!
AI/ML

Marketing Technology Highlights of The Week: Featuring Teradata, Drift, Sitecore and more!

MTS Staff Writer -
0
Zendesk Extends Its CX Leadership With Powerful Generative AI Offerings
AI/ML

Zendesk Extends Its CX Leadership With Powerful Generative AI Offerings

PRNewswire -
0
B2B and B2C Brands Struggle to Optimize Customer Value Despite Embracing Full-Funnel Marketing, According to LatentView Analytics Study with Forrester Consulting
AI/ML

Aware Unveils Advanced Automated Workflows to Ignite Collaboration Platforms

Business Wire -
0
PagerDuty Helps Customer Service Teams Resolve Issues Faster and More Efficiently with Workflow Automation and Private Status Pages
Marketing Automation

PagerDuty Helps Customer Service Teams Resolve Issues Faster and More Efficiently with Workflow Automation and Private Status Pages

Business Wire -
0
AI-Customer-Intelligence-Platform_-Insight7_-Closes-Pre-Seed-Funding_-Announces-New-Product-Capabilities
AI/ML

AI Customer Intelligence Platform, Insight7, Closes Pre-Seed Funding, Announces New Product Capabilities

Business Wire -
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Marketing Technology Highlights of The Week: Featuring Sendoso, Zendesk, SharpenCX and more!
AI/ML

Marketing Technology Highlights of The Week: Featuring Sendoso, Zendesk, SharpenCX and more!

MTS Staff Writer -
0
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