Zendesk

From Zendesk's new conversational CRM platform to ZoomInfo's new integration with Chorus, this week's martech highlights brings you a lot of exciting updates: ______ MarTech Quote-of-the-Week! I look at marketing as air and ground. Air…
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-New solutions put conversations at the center of customer relationship management -New employee experience offering helps businesses deliver a modern, personalized experience for today's hybrid work world Today at its…
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Transcend’s new integration to the leading customer support platform expands privacy leader’s library of over 1,300 pre-built privacy connections—driving ticket handling, backlog, and resolution time improvements.…
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Provides 24-7 online support to enhance customer support and optimize patented, cloud-based SaaS data solution Data Vault Holdings, Inc., leading the way in tokenomics and metaverse data visualization, valuation, and monetization, today…
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Alliants, the customer experience technology specialists, has secured a minority stake investment from Zendesk, Inc. , the global customer experience software company. With this investment, Alliants will accelerate its delivery of…
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Forethought, a human-centered AI platform, announced that Solve – its sophisticated conversational AI agent that automatically answers common customer questions – has integrated with Zendesk Inc.’s Sunshine Conversations to help support…
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Global event to feature latest product innovations with VIP in-person events in select locations Today, Zendesk, Inc. (NYSE: ZEN) announced the return of its annual conference, Relate, in a reimagined format that brings together its global…
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Zendesk, Inc. announced that it has terminated the Agreement and Plan of Merger by and among Zendesk, Milky Way Acquisition Corp., and Momentive Global Inc. , after it did not receive the approval of its stockholders to adopt the proposal…
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Leading CX Providers Collaborate to Provide Brands with the Blueprint for a Robust Digital Experience On January 11th, Boost.ai hosted a webinar together with Zendesk, Inc., a customer service software company with support and sales…
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Mails Letter to Stockholders Reiterating Recommendation to Vote “FOR” All Proposals Relating to Proposed Zendesk Transaction Momentive Global, an agile experience management company (formerly SurveyMonkey), today announced that it has…
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Momentive Represents a Strategic Opportunity that Zendesk is Uniquely Positioned to Leverage to Drive Enhanced Growth and Value for Shareholders Continues to Strongly Recommend Shareholders Vote “FOR” Proposal to Approve the Issuance of…
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Highlights Transaction with Zendesk as Next Natural Step in Evolution to Support Accelerated Growth and Value Creation for Stockholders Momentive Global (NASDAQ: MNTV), an agile experience management company (formerly SurveyMonkey), today…
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Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth Zendesk is landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences…
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Mails Letter to Stockholders Outlining Opportunities for Value Creation as Part of Larger, Faster-Growing Organization Momentive Global (NASDAQ: MNTV), an agile experience management company (formerly SurveyMonkey), today announced that it…
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Rev recognized on shortlist for Best Use of Artificial Intelligence in the Cloud Rev, an AI-powered martech solution for B2B sales and marketing teams, has been declared a finalist this week in the international SaaS and cloud computing…
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Zendesk's ability to help companies across the spectrum scale according to their business needs endows it with a huge advantage in turbulent market conditions Based on its recent analysis of the Latin American customer experience market,…
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Inbenta technologies, a global leader in Symbolic AI-based Customer Interaction applications has established a collaboration with Zendesk Sunshine Conversation to combine Inbenta’s unique chatbot features and easy processing of complex…
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Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more meaningful relationships Combination expected to be growth accretive by 2023 and accelerate…
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Bavard's no-code chatbot app integrates with Zendesk, Inc. and allows users to create Zendesk support tickets directly in the chatbot on behalf of end-users. Bavard, a Utah-based technology startup that is disrupting the conversational…
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Unbabel’s two-day virtual summit will feature speakers from JetBlue, Nike, ESPN, Discovery, Trivago, and Zendesk to discuss how multilingual communication builds customer loyalty Unbabel, an AI-powered Language Operations platform that…
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