Today’s Daily MarTech Round-up covers latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Zendesk, Inc., …
Zendesk Launches the Sell Marketplace with Apps for Mailchimp, Dropbox, Pandadoc, and More
The Company’s Sales Force Automation (SFA) Tool Expands Functionality With New Partners and Integrations Zendesk, Inc. announced the Zendesk Marketplace …
Daily MarTech Roundup: Top Coolest Things in Marketing and Sales Today
Today’s Daily MarTech Round-up covers latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Zendesk, Inc., …
Zendesk Releases New Research With Insights on the Power of Service in Influencing Customer Loyalty
Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, …
ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Center to Elevate Customer Experience
Leading producer and marketer of healthy, convenient and affordable food, nutrition, specialty brewed beverages, personal care products and cosmetics upgrades …
New Acquisition Deal Puts Headless Commerce in Driver’s Seat for 2020
In the latest Headless Commerce Update, Elastic Path has Acquired Moltin; The Deal is Expected to Create the Only Commerce …
Daily MarTech Roundup: The 5 Coolest Things in Marketing and Sales Today
Today’s Daily MarTech Round-up covers latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from IBM, NICE …
NICE inContact and Zendesk Partner to Bring CXone to Thousands of Customers Across the Globe
Leading CCaaS and CRM providers join forces to power faster and more personalized customer experiences NICE inContact announced a joint …
MarTech Interview with Marika Roque, COO at KERV Interactive
"Experience and engagement are going to be all about making things more accessible and easier for consumers while benefiting marketers …
FotoWare Uses MindTouch Knowledge Management Solution to Improve Self-Service and Increase Support Efficiencies
MindTouch solution helps digital asset management software company grow more quickly with fast creation and easy access to product support …
Zendesk Talk Partner Edition Expands Amazon Connect Support
Zendesk Selects Amazon Connect as a Preferred Contact Center Voice Solution for Global Deployment with Zendesk Talk Partner Edition AWS …
Olivier L’Abbé Joins Metadata.io as President to Lead Go-to-Market Efforts
Metadata.io is building on the success of organic growth by adding serial MarTech GTM leader to accelerate growth and take …
$1 Billion Evaluation for a Product Experience Company! Now, We’re Talking Serious MarTech
Pendo has just announced $100 million funding, taking its evaluation to $1 Billion. This is a major development in the …
Zendesk Introduces New Partner Program to Give Partners More Tools to Improve Customer Engagement
Flexible, Value-Based Program Rewards Partners for Contributions and Capabilities Zendesk, Inc. announced a new Zendesk Partner Program to provide the …
MarTech Interview with Tom Keiser (Chief Operating Officer) and Elisabeth Zornes (Chief Customer Officer) at Zendesk
"In the APAC region, Zendesk's top customer wins include GroupOn, StashAway, Circles.Life, Grab, Ola, and FoodPanda to name a few." …
MarTech Interview with Sandie Overtveld, VP APAC at Zendesk
"The expansion of our regional hub in Singapore is the next step in this continuing growth trajectory, Our Singapore product …
Zendesk Launches New Community Product, Gather, to Provide Trusted and Transparent Support at Scale
Companies Can Expand Support Channels and Improve Self-Service with Crowd Sourced Content Zendesk, Inc. announced the launch of Gather, a …
Workato and Zendesk Collaborate to Bring Enterprise Automation to Critical Support Processes
Workato, the leading Enterprise Automation Platform, announced a collaboration with Zendesk, Inc. to bring customers enterprise grade integrations and automations …
Zendesk Delivers the Future of Conversational Business With Sunshine Conversations
New Developer-First Platform Allows Businesses to Incorporate Social and Direct Messaging into All Customer Workflows Zendesk, Inc. announced Sunshine Conversations, …
New PagerDuty Solution Lets Companies Get Ahead of Customer Issues by Unifying Customer Service, Engineering and IT Teams
New partnerships and integrations with Zendesk and Salesforce enable companies to automatically coordinate response between traditionally siloed teams to deliver …