Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced that it has named Cheryl Sullivan to the newly created position of Chief Product Officer. Under Sullivan’s leadership, the company will combine its product management and marketing teams, as she works to develop an integrated product and marketing strategy across the organization.
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Over the past 30 years, Sullivan has demonstrated her success in delivering innovative technology that both solves business problems and modernizes business practices. Most recently, she served as President & General Manager for DemandTec, a strategic business unit of Acoustic. Prior to that, Sullivan spent more than eight years as the Chief Strategy & Marketing Officer for Revionics. Her resume also includes several other senior positions, including a senior product strategy role for Oracle Retail’s grocery and hardline portfolios, along with category management and space planning positions with i2 Technologies, Intactix, A.C. Nielsen, and Miller Brewing Company.
“In our search for a Chief Product Officer, it was critical that we focused on recruiting a seasoned and proven executive who would bring extensive grocery retail and CPG experience to the role,” said Chris Koziol, CEO, Symphony RetailAI. “Cheryl has a deep understanding of Symphony RetailAI’s products across our portfolio and how those solutions drive value for our customers. We anticipate great things from her as she plays an integral role in accelerating our growth initiatives.”
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Sullivan will also lead Symphony RetailAI’s quality assurance area, partnering closely with the company’s R&D teams to ensure alignment with product roadmaps and with customer expectations.
“What excites me most about joining Symphony RetailAI is the company’s undeniable commitment to bringing market-leading AI-powered SaaS solutions to customers,” said Sullivan. “I look forward to serving as a strategic leader within the organization and driving our growth objectives through a more unified approach.”
Sullivan will report directly to Chris Koziol and is based in the Chicago area, with plans to travel extensively to Symphony RetailAI’s offices around the globe.