The World’s 10 Best Intranets Promote Inclusivity, Accessibility, and Unity in 2022

ielsen Norman Group announces the winners of its 21^st annual intranet design contest and shares design trends from the leading intranets.

Marking the 22^nd anniversary of its annual intranet design contest, user experience research firm Nielsen Norman Group today announced the 2022 world’s 10 best intranets. The 540-page report Intranet Design Annual 2022: The Year’s 10 Best Intranets shares design trends, 184 images, and detailed case studies of the 10 winners:

• Banner Health (US)
• BNY Mellon (US)
• DBS Bank (Singapore)
• The Estée Lauder Companies Inc. (US)
• International Business Machines Corporation (IBM) (US)
• Massachusetts Mutual Life Insurance Company (MassMutual) (US)
• Princeton University (US)
• Publicis Sapient (US)
• Sorigué (Spain)
• Webuild S.p.A. (Italy)

“Intranets unify corporate offices, teams, and individuals,” said UX pioneer and expert Jakob Nielsen, principal, Nielsen Norman Group.

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Some common themes among this year’s designs are:

• Accessibility and Inclusive Design: focus on the needs of people with disabilities; plus background, race, gender, sexual identity, mental health, and wealth of employees
• Sustainability: campaigns related various environmental concerns
• Measuring Success at All Project Phases: quantitative and qualitative methods to track and measure ROI
• Continued Rapid Development: teams took between six and 45 months to create their intranets, average time at 22.7 months
• Eight Industries Represented: consumer packaged goods, education, engineering and construction, finance, insurance, nonprofit, professional services, and technology
• Still a Strong Microsoft Presence: half of the winners primarily used Microsoft applications (SharePoint and Office 356)

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