Alchemer – a global leader in customer experience (CX) and voice-of-the-customer (VOC) technology – announced today the hiring of Brandi Vandegriff as CTO. Brandi was previously CTO at KPA where she led their digital transformation and created a fully integrated journey for their more than 10,000 enterprise customers. Prior to KPA, Brandi had senior technology roles at Level 3 Communications and Location3 Media. Brandi is an annual speaker at Women in Technology (WIT) and is a twice-nominated CIO of the year.

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“She has the customer-experience history to help our customers achieve maximum value from the Alchemer platform.”

“We are excited to have Brandi join our leadership team,” said David Roberts, CEO of Alchemer. “She has the customer-experience history to help our customers achieve maximum value from the Alchemer platform.”

The Alchemer platform provides survey, workflow, audience, communication, and analysis tools to allow any size organization to collect, integrate, and act on the voice of their customer. Alchemer also delivers industry-first solutions, such as Activated NPS, that further personalize the engagement businesses have with their customers to drive actionable feedback.

“Building products that help customers achieve their missions is my passion,” said Brandi. “I love creating teams that are relentless in addressing customer needs, and that makes Alchemer a great fit for me.”

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