There is no doubt of the ever-increasing role that AI will play in driving valuable business outcomes, with more use …
Crystal Ski Holidays Selected as a Finalist of the 2019 Engage Awards
InMoment, the leading provider of Experience Intelligence (XI), and CX global leader Ipsos, are proud to announce the selection of …
Denodo Receives Highest Overall Rating in the 2019 Gartner Peer Insights “Voice of the Customer”: Data Integration Tools
Denodo, the leader in data virtualization, announced that it has been recognized for receiving the highest Overall Rating in the …
Freshworks’ Freshdesk named a Customers’ Choice in Gartner Peer Insights ‘Voice of the Customer’: CRM Customer Engagement Center Market Report
Cloud-Based Customer Support Platform Lands Important Rating From Professionals Who Have Used It Freshworks Inc., a global innovator in customer …
Verint Unveils Groundbreaking New Voice of the Customer Cloud Solution that Combines Digital Leadership and Listening at Scale in the Contact Center
Automation Will Enable CX Leaders to Drive Action from a Unified View of Feedback from Across the Entire Customer Journey …
Evergage Closes out a Successful FY18 with Continued Rapid Growth and Major Platform Enhancements
Numerous Companies Across Industries Select Evergage’s Personalization and Customer Data Platform (CDP) to Drive Better Customer Experiences and Engagement Evergage, …
TVH Uses Voice of the Customer to Elevate the B2B Customer Experience
Global Materials Handling Giant Selects Confirmit for Three-Year CX Deal TVH, the global supplier of parts and accessories for material …
NetBase Launches Cross-Channel Customer Experience Analytics
Social Analytics Leader Provides Out-of-the-Box Availability of Comprehensive Voice of the Customer Feedback for Actionable Business Insights NetBase, a global …
Confirmit Announces 2018 ACE Award Winners
At 2018 ACE Award, Confirmit Clients Were Recognized for Success in Customer Experience Programmes and Commitment to Driving Business Change …
Metric Centric Sets New Performance Standard with Audience Impact Score
Data-rich Snapshot Provides Private Equity Held Companies With Actionable Market Intelligence Metric Centric, an advisory practice for private equity firms …