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Gives retail teams an intelligent, conversational interface to their store data
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Equips retail teams to ask complex questions and receive instant, curated video evidence and recommended Next Best Actions
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Debuting as an innovation prototype at NRF 2026, inviting retailers to co-create the future of intelligent store operations
Everseen, a global leader in Vision AI solutions for the retail industry, announced Everact, a next-generation retail AI prototype that changes how retailers engage with their store data. Moving beyond traditional dashboards, Everact uses agentic AI to provide a conversational intelligence layer that delivers precise insights and recommended actions simply by asking natural-language questions.
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Unveiled at NRF 2026: Retail’s Big Show, Everact represents the company’s forward-looking vision for connected store intelligence. Everseen’s mature solutions—Evercheck for checkout loss prevention and Evershelf for loss prevention at the shelf—already monitor more than 140,000 checkouts, capture over 15 million customer interactions daily, and process 6 petabytes of video each day. Everact builds on this foundation. Instead of leaving retailers with a mass of hard-to-navigate video, it provides a microscopic view into the specific questions they need answered.
“Retail operations require immediate clarity, not just more data,” said Joe White, CEO of Everseen. “Everact delivers this by adding a conversational layer to our platform. Now, store managers and executives can speak directly to their data to uncover the root cause of an issue and instantly identify the best operational response.”
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From Dashboards to Dialogue
Retailers are data-rich but insight-poor, often relying on manual searches to diagnose operational breakdowns. Everact addresses this challenge by layering Everseen’s Vision AI expertise with the latest in generative and agentic AI. Instead of digging through reports, users can simply ask:
- “Show me videos of the last five non-scan alerts with loss in this store.”
- “Where did loss spike yesterday after 6 pm?”
- “For SCO attendants struggling to recover loss, what are the recommended next actions?”
Everact instantly retrieves the video and POS data relevant to the inquiry, surfaces the most critical evidence, and provides recommended actions tailored to each persona—from front-line associates to C-suite leaders.
