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8×8 Cloud Communications Pulse Reveals New Workforce Reality Trends

8x8, Inc, a leading integrated cloud communications platform, announced its findings from an analysis of usage trends across its more than one million global business users. Organizations shifting to remote work are driving new employee communications behaviors as app usage for business communication and collaboration has more than doubled, which is leading to nearly 2.5X more voice calls and 6X more video meetings. In 2020, organizations around the world have realized that remote work is no longer a nice-to-have perk, but…

phoenixNAP Shifts to Operate-from-Anywhere Cloud Communications Platform with 8×8

Global IT Services Provider Moves to 8x8 Communications, Collaboration and Contact Center Solution to Support Employees, Customers and Partners Around the World 8x8, Inc., a leading integrated cloud communications platform, announced that phoenixNAP, a global IT services provider offering security-focused cloud infrastructure, dedicated servers, colocation, and specialized Infrastructure-as-a-Service (IaaS) technology solutions, is using the 8x8 Open Communications PlatformTM to enable employees and contact center agents…

Bandwidth to Acquire International Cloud Communications Leader Voxbone

Bandwidth, a leading enterprise cloud communications company announced it has signed a definitive agreement to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR, representing a multiple of approximately six times anticipated Voxbone 2020 revenue. Voxbone has been majority-owned by Vitruvian Partners, a leading growth- and technology-focused investment firm headquartered in London, UK, since 2015. Voxbone is a leading European-based communications platform…

Matt Yorke Named as IDG Communications Global Chief Revenue Officer

Yorke’s return to IDG accelerates IDG’s category dominance at the intersection of media and martech IDG Communications, Inc. – the world’s leading tech media, data, and marketing services company – announces the appointment of Matt Yorke as Global Chief Revenue Officer, a new role at IDG. An accomplished media, marketing and technology executive, Yorke will lead IDG’s customer-centric global commercial efforts. As IDG continues to evolve and grow at the intersection of media and martech, Yorke’s unique data, technology and…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

PoliteMail Enhances Internal Communications Features for Better Email Measurement Results

As internal communications budgets, programs, and campaigns become more data-driven, PoliteMail is unveiling a newly enhanced version of its internal communications measurement software. The new capabilities give internal communications professionals more management and measurement options for messages sent to employees via Microsoft Outlook and Microsoft 365. Marketing Technology News: Roku OS 9.4 Provides New Ways to Access Content, More Voice Options & Customizations Today’s internal communication teams collect…

Fuze Facilitates Global Communications with New Patent for Temporary Allocation of Phone Numbers

Patent empowers users across the globe with more reliable and flexible calling Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for temporary allocation of anchor addresses (e.g., phone numbers) and expanding communication and calling capabilities for Fuze users around the globe. Marketing Technology News: Centro Positioned as a Challenger in the Gartner 2020 Magic Quadrant for Ad Tech The U.S. Patent and Trademark Office (USPTO)…

Avaya and RingCentral Announce Expansion of Unified Cloud Communications Offering – Avaya Cloud Office Across Europe to Keep Businesses…

Avaya and RingCentral Inc. announced the expansion of Avaya Cloud Office by RingCentral across Europe, with the solution now generally available in France, Ireland, and the Netherlands. In addition, the companies also announced that they have signed their first seven-figure deal with a large United Kingdom-based Government customer. This geographic expansion of Avaya Cloud Office follows the launch of the solution in Canada, the United Kingdom, and Australia in June and the United States in March. Since then, the solution…

Work From Home Is the Future. Should We Start Substituting Marketing Communications?

Now that Twitter, Facebook, and Apple say employees can work from home indefinitely, it’s supposedly the end of the office as we know it. That’s a big one-eighty for firms that invested huge sums of money building their campuses. But the tech giants can afford to be wildly wrong here. The rest of us need to be wary, not just because the wholesale embrace of WFH is happening during a crisis, but because it runs contrary to some fundamental truths. Work From Home (WFH) Increases Productivity, But There’s a Big Catch. You’ve…

Fuze Enhances Communications & Collaboration Experience with New Patent for Detecting User Presence

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for a unified user presence detection system, enabling Fuze users to efficiently determine the availability of other users for more effective communications and collaboration. Marketing Technology News: Salesforce Announces Digital 360 -Transforming Customer Engagement for the All-Digital, Work from Anywhere World The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.…

Karbo Communications Announces Advanced Social Media and SEO Offerings and Presence in Washington D.C.

Agency Expands Social Media and SEO Services with a Social Listening Program, Social Media Creative, Technical SEO, and More Karbo Communications, a top-ranked U.S. technology public relations (PR) and digital marketing agency, announced expanded social media offerings and a new presence in Washington D.C. Karbo Communications is rolling out a wide variety of social media services to meet an increase in client demand. In addition to standard and full-service social media management packages, the agency is expanding…

Equinix Enables Rakuten Mobile to Bring its Rakuten Communications Platform to International Markets

Global footprint and diverse ecosystem on Platform Equinix® open up avenues for global service rollout Equinix, Inc., the world's digital infrastructure company, announced that Rakuten Mobile Singapore Pte. Ltd., a subsidiary of Rakuten Mobile, Inc., has selected Platform Equinix as a foundation to deliver its Rakuten Communications Platform (RCP) to global operators and enterprise customers. The deployment will be completed in phases, with initial deployment in Singapore, the location of Rakuten Mobile's international…

Rakuten Mobile Adds Nuance Intelligent Engagement AI Services to Rakuten Communications Platform

Nuance Communications, Inc. and Rakuten Mobile, Inc. announced a strategic partnership to add Nuance Intelligent Engagement AI Services to the Rakuten Communications Platform (RCP). As a result, RCP becomes the first-ever mobile communications, cloud-native, and virtualized platform to have Nuance Conversational and Engagement AI services built-in. Through the Nuance-Rakuten Mobile partnership, RCP will now offer Rakuten Group companies the ability to leverage: Conversational AI Services: cloud-native software with…

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution

Movius, the leading global provider of mobile unified communication software, is now enabling enterprises to securely and compliantly communicate with clients on their preferred mobile messaging channel. The company announced the integration of WhatsApp support from within Movius MultiLine, their secure mobile communication service that can be deployed over any smartphone device on any global carrier. The integration will help unify and capture all business voice and messaging channels through a single integrated user…

Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Provider

For the second year in a row, Frost & Sullivan has named Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, as the Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year. Vonage was recognized for the Vonage Communications Platform, which allows for the integration of fully programmable APIs into existing products, workflows, and systems and from which the Company’s unified communications and contact center solutions are built. The Vonage…

Cloud Communications Platform, Melrose Labs to Protect Businesses from Fraud with New Technology Partnership

Melrose Labs has partnered with Phronesis Technologies to reassure businesses that customers are who they say they are Following the launch of its voice and messaging services earlier this year, Melrose Labs’ new partnership will see the platform develop new identity verification services that will protect businesses and improve customer engagement. The new offerings will also enhance Melrose Labs’ existing Identity and Location, and One-Time Password (OTP) services. Marketing Technology News: Outbrain Launches Carousel,…

Mindbody Adopts RingCentral’s Modern Cloud Communications Solution to Keep Its Distributed Workforce Connected

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions announced that Mindbody, the leading technology platform for the wellness industry, has adopted RingCentral’s unified cloud communications platform to keep its distributed, global workforce connected from anywhere on any device, across the United States, United Kingdom, and Australia. Founded in 2001 and headquartered in San Luis Obispo, CA with locations across the globe, Mindbody enables businesses…

8×8 Announces Strategic VAR Channel Partnership with Spectrotel to Help Organizations Transform the Digital Workplace with Cloud…

8x8 Announces Strategic VAR Channel Partnership with Spectrotel to Help Organizations Transform the Digital Workplace with Cloud Communications 8x8, Inc., a leading integrated cloud communications platform, announced that Spectrotel, Inc., a leading national next generation aggregator and managed services provider, has joined the 8x8 Open Channel Program as a strategic value added reseller (VAR) partner. Spectrotel is now offering the 8x8 Open Communications Platform™, which uniquely combines cloud voice, team chat, video…

Computer History Museum and RingCentral Partner to Modernize Communications Across Historical Bay Area Institution

RingCentral is the museum’s official enterprise cloud communications partner RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced a new multi-year partnership with The Computer History Museum, based in Mountain View, California. RingCentral will be the museum’s enterprise cloud communications partner, bringing a modern and unified communications infrastructure—including messaging, video and phone—to the Bay Area-based institution. The…

Ribbon to Deliver Carrier-Grade Unified Communications as a Service to the IBM Cloud for Financial Services

Ribbon's Kandy Business Solutions will leverage the IBM Cloud for Financial Services to deliver secure, cloud-based Unified Communications as a Service capabilities Ribbon Communications Inc., a global provider of real time communications software and packet and optical transport solutions to service providers, enterprises, and critical infrastructure sectors, announced it has joined the IBM Cloud for Financial Services ecosystem and intends to onboard its Unified Communications as a Service (UCaaS) offering to the…