Capital will be used to accelerate the company’s growth and go-to-market activities while also adding to Authvia’s technology lead in the text to pay market Pay2Day Solutions, Inc. (Authvia) announced that it has closed a $7 million…
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Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has strengthened its Jumper.ai conversational commerce application with new video capabilities…
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Partnership Makes it Easy for Businesses to Market Products and Provide Customer Care Using Mobile Channels Throughout the Buying Lifecycle Treasure Data, an award-winning enterprise customer data platform (CDP), today announced a…
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Spectrm, the marketing platform businesses use to automate one-to-one conversations with consumers on messaging channels, has released the findings from its State of Social Conversational Commerce report. Marketing Technology News:…
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Future Digital Awards Platinum Winner for Best Conversational Commerce Solution With the Future Digital Awards for Telco Innovation, Juniper Research recognizes the most innovative and impactful telecommunication solutions.…
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Quiq now supports more than a dozen channels allowing brands to connect with consumers just like family and friends via AI-driven asynchronous messaging Quiq, the AI-powered conversational platform that enables enterprises to engage with…
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Newsweek’s Best Online Shops of 2021 list highlights how brands who use Quiq’s AI-powered conversational tools are leading the e-Commerce race Quiq, the AI-powered conversational platform that enables businesses to engage with customers…
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SPECTRM, the marketing platform businesses use to automate one to one conversations with consumers on messaging channels, announced it's now a global WhatsApp Business solution provider. WhatsApp Business connects customers with brands in…
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Acquisition Complements Vonage Communications APIs with Packaged AI-enabled Social Messaging and Conversational Commerce Offering Vonage  a global leader in cloud communications helping businesses accelerate their digital transformation,…
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Drift Eclipses Unicorn Status from Vista Growth Investment Drift, the leader in Conversational Commerce for B2B, today announced a strategic partnership with Vista Equity Partners ("Vista)", a leading global investment firm focused…
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The New AI-Powered Food & Beverage Assistant Provides On-Demand Answers and Assistance to Enhance Guest Experiences Noble, the consumer-centric digital commerce and marketing platform for onsite experiences, announced…
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Consumer repurchase intent when human agents were involved reached 88% Simplr, a human-first, machine-enabled customer experience platform, completed a study of 1,493 consumer brands in May to track trends in conversational commerce and…
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With brands facing increased pressure to deliver always-on, exceptional customer service that increases revenue, Simplr's Conversational Commerce Suite offers a set of capabilities that combine technology, people, and data to help CX and…
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UV Chat Powered by UrVenue and Satisfi Labs Provides Contactless Commerce and Customer Service for Resorts and Venues Leading hospitality technology company, UrVenue, a platform that powers commerce, monetizes resort real estate, and…
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Survey examines consumer attitudes toward conversational commerce 85% of consumers worldwide would like to message with brands, up from 65% last year 75% report they'd spend more with brands that offer messaging, up from 49% LivePerson,…
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For the first time, Airship will extend its platform beyond customer engagement to directly enable commerce, payments and customer conversations Customer engagement company Airship announced that it has acquired ReplyBuy, a company that…
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Headliner Labs' Caroline Klatt and Dana Gibber join ForwardPMX to Launch the Agency's Voice and Conversational Commerce Capabilities Award-winning, global brand performance agency, ForwardPMX, announced the acquisition of leading voice…
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One-Of-A-Kind, Transformative Technology for Retailers Combines Messaging and AR Experiences NexTech AR Solutions, the industry leader in augmented reality, is pleased to announce it has partnered with LivePerson, a global leader in…
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New publications empower marketing, customer service, and contact center leaders to launch Conversational Commerce initiatives LivePerson, Inc., a global leader in conversational commerce, announced the debut of its Expert Guide series to…
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Company to Present a New Use Case for Sentiment Analysis Capabilities Within Its AR E-commerce Platform, Featuring Conversational Commerce Technology NexTech AR Solutions announced that CEO Evan Gappelberg and President Paul Duffy will…
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