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Publicis Sapient Named a Leader in the IDC MarketScape for Worldwide Customer Experience Improvement Services

Publicis Sapient, the digital transformation hub of Publicis Groupe, has announced it has been named a Leader in the IDC MarketScape: Worldwide Customer Experience Improvement Services 2020 Vendor Assessment. Publicis Sapient was among 13 service providers that participated in this evaluation. The report, authored by Douglas Hayward, Research Director, Worldwide Digital Strategy and Agency Services at IDC, noted that "Publicis Sapient is a good fit for organizations looking for a partner combining the creativity of a…

Oro Named a Major Player in IDC MarketScape on Worldwide B2B Digital Commerce Platforms

B2B pioneer recognized for rich feature-set and open-source customization capabilities Oro, Inc., the company behind top B2B eCommerce platform OroCommerce, today announced its recognition as a Major Player in the new IDC MarketScape on Worldwide B2B Digital Commerce Platforms report (Doc #US45741520, September 2020). Marketing Technology News: Experian’s Cloud-Based Solutions Adapt to Today’s Evolving Customer Needs The IDC MarketScape report evaluates 18 players in the $6.6 trillion B2B eCommerce space, with…

IDC MarketScape Names BigCommerce a Leader in B2C Digital Commerce

BigCommerce also recognized as a Major Player in B2B Digital Commerce by the IDC MarketScape BigCommerce, a leading open SaaS ecommerce platform for fast-growing and established brands, announced it has been named a Leader in B2C Digital Commerce in the new IDC MarketScape: Worldwide SaaS and Cloud-Enabled B2C Digital Commerce Platforms 2020 Vendor Assessment. The report evaluated 19 digital commerce platforms based on both their capabilities and strategy for B2C use cases. In the report’s evaluation of BigCommerce,…

Infogix A Leader In IDC MarketScape For Worldwide Data Catalog Software

Infogix Recognized for Data Intelligence Capabilities Infogix, a leading provider of data management solutions, announced that the IDC MarketScape positioned Infogix a “Leader” in the report for worldwide data catalog software. Infogix received recognition for its automated, business-aware data catalog software that utilizes crowdsourcing to turn data intelligence into business knowledge. As data leaders are aware, data lineage helps clients profile and discover data patterns, decipher data quality scores and uncover…

Deloitte named a leader in Worldwide Business Analytics Consulting by IDC MarketScape

Deloitte has been named a leader in the report entitled, IDC MarketScape: Worldwide Business Analytics Consulting and Systems Integration Services 2020 Vendor Assessment (Doc #US45353220, June 2020). The IDC MarketScape recognition is based on Deloitte's proficiencies and strategies, including its infusion of analytics and artificial intelligence (AI) capabilities globally across major industries and domains. Deloitte has also been named a leader in the IDC MarketScape: Worldwide Cloud Business Analytics Services 2020…

IDC Marketscape Names EY a Leader in SAP Implementation Services

Global report recognizes merits of significant EY milestone in SAP implementation services EY has been named as a worldwide Leader in SAP implementation services by IDC MarketScape. The IDC MarketScape model is based on a comprehensive evaluation framework and set of parameters that aim to identify those organizations which are expected to successfully provide SAP implementation services in both the short and the long term. The report analyzes 15 SAP applications system integrators (SIs) with broad portfolios and…

EPAM Named a Leader in the IDC MarketScape: Worldwide Cloud Business Analytics Services 2020

What's the News: EPAM was named a leader in Cloud Business Analytics Services by IDC MarketScape. Why it is important: In a volatile market, data is critical for companies to stay afloat. Leaders in business analytics, like EPAM, can help provide the tools and expertise to pivot quickly and make informed decisions that enable businesses to thrive. Who it affects - Corporate enterprises worldwide. EPAM Systems, Inc., a leading global provider of digital platform engineering and software development services, announced that…

PROS Named a Major Player in the IDC MarketScape for Worldwide Configure Price Quote Applications

Product road map, advanced pricing functionality and quoting engine performance cited as key strengths PROS, a provider of AI-powered solutions that optimize selling in the digital economy, announced it has been named a Major Player in the IDC MarketScape for Worldwide Configure Price Quote (CPQ) Applications for Commerce 2020 Vendor Assessment. Disruption is accelerating buyers’ shift to digital channels, changing the way businesses buy, sell and engage with customers. Sales teams must be equipped with insights to…

Four Companies with Augmented Reality Enterprise Platforms Named IDC Innovators

International Data Corporation (IDC) today published an IDC Innovators report profiling four companies that provide augmented reality (AR) platforms for enterprise use. The four companies are: Atheer, Scope AR, Ubimax, and Upskill. Augmented reality overlays digital information or objects within a person's current view of reality. The included companies provide AR enterprise platforms that enable customers to use either mobile devices (such as smart phones and tablets) or smart glasses and head-mounted displays (HMDs).…

IDC and Ecosystems Announce a Strategic Partnership to Deliver Radical Simplicity to B2B Sellers

International Data Corporation (IDC), the premier global provider of market intelligence and advisory services, and Ecosystems, the leading platform for winning and growing customers based on quantified business outcomes, are excited to announce a global strategic partnership. Improving the scale and consistency with which B2B sales teams communicate business value to customers can be challenging, requiring both effective industry content and a software infrastructure to bring that content to the point of sale. Through…

IDC Survey Finds AI Adoption Being Driven by Improved Customer Experience, Greater Employee Efficiency

A recent International Data Corporation (IDC) survey of more than 2,000 IT and line of business (LoB) decision makers confirms that adoption of artificial intelligence (AI) is growing worldwide. Over a quarter of all AI initiatives are already in production and more than one third are in advanced development stages. And organizations are reporting an increase in their AI spending this year. Delivering a better customer experience was identified as the leading driver for AI adoption by more than half the large companies…

IDC Partners With TrustRadius To Deliver Essential New Webinar Series: Crisis Through Recovery

New market data and real-life insights unveiled to help CIOs and IT executives successfully lead their organization through the next phase of the pandemic and beyond International Data Corporation (IDC), the premier global provider of market intelligence and advisory services, announced a strategic partnership with TrustRadius, the most trusted customer voice and insights platform, to deliver a new webinar series, Crisis through Recovery. Through this series and new partnership, attendees will benefit from the combined…

OpenText Named a Leader in IDC MarketScape for Customer Communications Management

Exstream digitally connects enterprises to their customers in times of social distancing OpenText announced that it has been named a  Leader in the IDC MarketScape Worldwide Customer Communications Management 2020 Vendor Assessment. OpenText Exstream is recognized for its out-of-the-box deep integrations to enterprise business applications, broad partner ecosystem, mature capabilities, and support for compliance regulations. "The requirement for communication with customers has been unprecedented. The right technology…

VividCharts Partners With Cask To Transform Reporting for ServiceNow Customers

VividCharts, an Elite ServiceNow Technology Partner and the leader in ServiceNow data visualization and automated reporting technology, today announced that it has partnered with Cask, the 2020 ServiceNow Americas Elite Partner of the Year, to help customers unlock the value of their ServiceNow data, and deliver a data-rich experience to every end-user across the enterprise VividCharts, an Elite ServiceNow Technology Partner and the leader in ServiceNow data visualization and automated reporting technology,  announced that…

Syncsort Named a Leader in IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment

Syncsort today announced that the company has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment. “Our position as a Leader in this IDC MarketScape evaluation validates the proven capabilities within our EngageOne suite of products to create scalable and data-driven solutions that can be delivered through modern platforms, in real-time.” “In light of recent events around the world, the ability to quickly, effectively and accurately communicate with consumers…

IDC Launches Future of Trust Practice to Provide Context into the Digital Economy

Over the past five years, International Data Corporation (IDC) has been documenting the rise of the digital economy and the digital transformation that organizations must undergo to compete and survive in this economy. To that end, IDC announced the launch of nine new research practices in 2020 that bridge its traditional technology market view with a business outcomes view. The objective of the practices will be to provide context to what is happening in the digital economy – explaining the desired business outcomes, such…

IDC Publishes Future of Customers and Consumers Framework to Guide Enterprises Toward EmpathyAtScale

In today's technology-driven world, customers and consumers have made the experience they receive from a brand a crucial aspect of any engagement or customer journey. Brands will be competing for customers and loyalty based increasingly upon the experience the customer receives, not just the product they buy. To guide organizations through this transition, International Data Corporation (IDC) has published the Future of Customers and Consumers (FOCC) framework. Marketing Technology News: Questionmark Releases Discounted…

IDC Study Identifies the Largest IaaS and PaaS Workloads on Public Cloud

A recent International Data Corporation (IDC) study offers the first look at enterprise workloads leveraging Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) capabilities on the public cloud. The study found that IaaS and PaaS spending in 2018 was dominated by three workloads: Data Management, Application Development & Testing, and Data Analytics. Combined, these three workloads represented more than half of all IaaS and PaaS spending in 2018. This was primarily driven by enterprises migrating their…

New IDC COVID-19 Tech Index Points Towards Declines in IT Spending, But Also Pockets of Opportunity for IT Vendors

A new index of leading indicators for IT spending launched by International Data Corporation (IDC) supports recent forecasts that point toward declines in overall tech spending in 2020, but also highlights opportunities where businesses may be looking to increase short-term investments as part of their response to the COVID-19 crisis. Enterprise respondents to a global survey identified expected cuts in spending on traditional technologies including PCs, mobile devices, server/storage infrastructure, and IT services, but…

Genpact Named a Leader in Business Process Outsourcing for AML and KYC by IDC MarketScape Report

Report cites Genpact Cora, strategic acquisitions, and domain expertise in driving transformation for clients Genpact, a global professional services firm focused on delivering digital transformation, today announced that it has been named as a Leader in the IDC MarketScape: Worldwide Business Process Outsourcing for AML and KYC 2019 Vendor Assessment*. "Genpact leverages its digital business platform, Genpact Cora to create optimal business process designs for its clients," said Steven D'Alfonso, Research Director,…