Banner Before Header

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Robotic Process Automation

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation for the second consecutive year. Marketing Technology News: Pointillist Launches Customer Journey Analytics and Orchestration Platform In the report, Gartner evaluated 16 RPA enterprise vendors based on their completeness of vision and ability to execute. According to Gartner, "RPA automates repetitive human…

Creatio Named A Leader in The 2020 Gartner Magic Quadrant

Creatio, a global software company providing a leading low-code platform for process management and CRM, announced it has been named a Leader in the July 2020 Gartner’s Magic Quadrant for Sales Force Automation(1). It is the fifth consecutive year the company has been included in the Gartner Magic Quadrant for Sales Force Automation, and the second time it has been identified as a Leader. The report evaluates 15 vendors for their sales force automation (SFA) systems. Creatio believes its position as a Leader in the July…

SugarCRM Named a Visionary in Gartner’s Magic Quadrant for Sales Force Automation

SugarCRM Inc., the innovator of time-aware CX, announced that it was named a Visionary in the Gartner 2020 Magic Quadrant for Sales Force Automation for the 8th consecutive year. Sugar was recognized for its ability to execute and completeness of vision. In the report1, Gartner noted the top three reasons which drove the 100 vendor reference customers, who use the SFA solutions reviewed in the Magic Quadrant, to purchase from their vendor included: product functionality and performance (64%), competitive costs (62%), and…

Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center

Evaluations Based on Completeness of Vision and Ability to Execute Salesforce, the global leader in CRM, announced that Salesforce has been positioned by Gartner, Inc. as a Leader in its 2020 Magic Quadrants in three categories: CRM Customer Engagement Center, Field Service Management, and Sales Force Automation. CRM Customer Engagement Center and Field Service Management Salesforce was named as a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center for the twelfth consecutive year. Salesforce…

Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for RPA

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Quadrants in 2020 for both Workforce Engagement Management (WEM) and now Robotic Process Automation (RPA) Jacada, Inc., a global pioneer in customer service automation software, announced that the company has been recognized for a second consecutive year by Gartner in the 2020 Magic Quadrant for Robotic Process Automation (RPA) report. Saikat Ray, Arthur Villa, Cathy Tornbohm, Naved Rashid and Melanie Alexander, analysts…

ZineOne Recognized in Gartner’s 2020 Magic Quadrant for Personalization Engines

Innovative Provider in Consumer-Focused AI Personalization, ML, and Data Analytics Solutions ZineOne, a leading provider of AI Personalization announced it has been positioned by Gartner in the Niche Players quadrant of the 2020 Magic Quadrant for Personalization Engines.* For this year's report, Gartner identified the 14 personalization engine providers and evaluated them on 15 different criteria. Gartner recognized ZineOne for its completeness of vision and ability to execute. This is ZineOne's first placement in the…

ZineOne Recognized in Gartner’s 2020 Magic Quadrant for Personalization Engines

Innovative Provider in Consumer-Focused AI Personalization, ML, and Data Analytics Solutions  ZineOne, a leading provider of AI Personalization announced it has been positioned by Gartner in the Niche Players quadrant of the 2020 Magic Quadrant for Engines. For this year's report, Gartner identified the 14 personalization engine providers and evaluated them on 15 different criteria. Gartner recognized ZineOne for its completeness of vision and ability to execute. This is ZineOne's first placement in the Magic Quadrant…

Adobe Named a Leader in Gartner 2020 Magic Quadrant for Personalization Engines

Adobe Recognized Based on Completeness of Vision and Ability to Execute Adobe announced that Adobe has been named a Leader by Gartner, Inc. in the “Magic Quadrant for Personalization Engines” (July 2020) research report for the third consecutive year since the report’s inception.1 13 vendors were evaluated across 15 criteria in the categories of completeness of vision and ability to execute. According to the report, Gartner defines personalization engines as “software that applies context about individual users to…

Kibo’s Certona and Monetate Both Named as Leaders in 2020 Gartner Magic Quadrant for Personalization Engines

Kibo’s Certona and Monetate Offerings are Both Positioned in the Leader Quadrant for Third Consecutive Year Kibo, a leader in unified commerce, announced that Gartner has positioned Certona and Monetate, both Kibo offerings, as Leaders in its 2020 Gartner Magic Quadrant for Personalization Engines. This is the third consecutive year that the two products have both been named in the Leader position by Gartner. Kibo acquired Certona and Monetate in 2019 and has integrated both personalization technology platforms into its…

Top 10 Affiliate Marketing Programs Software Vendors – By 360Quadrants

Affiliate Marketing Program Software facilitates the process by which an associate receives a commission for marketing another person's or company's products. The program software is used to enhance sales and create significant online revenue. It is beneficial to both brands, as well as affiliate marketers.This program software also helps in managing payments amongst merchants and affiliates, enabling both the parties to focus on the particulars of their arrangement. 360Quadrants, the most granular comparison platform,…

RichRelevance Once Again Named a Leader in the Gartner Magic Quadrant for Personalization Engines

2020 report scored RichRelevance highly on marketing features such as predictive journey optimization, real-time streaming architecture, data science advancements, and strategy controlled marketing orchestration, powered by Xen AI RichRelevance, the global leader in omnichannel experience personalization is named a 'Leader' in the 2020 Gartner Magic Quadrant for Personalization Engines for the second year in a row. Gartner evaluated 13 vendors in the benchmark research and industry guide on providers of Personalization…

360Quadrants Releases Quadrant of Best Social Media Analytics Software Vendors

Social Media Analytics Software comprises a set of analytical tools that enable users to monitor, analyze, and create insights using data gathered from blogs and social media websites. The tools also include advanced analytical techniques, such as predictive, prescriptive, descriptive, and diagnostic analytics, to enable the collection, analysis, and interpretation of data across various social media platforms. The most common use of social media analytics software is to interpret customer sentiment in order to support…

Kount Named #1 in Quadrant Evaluation of eCommerce Fraud Prevention Vendors

In a new industry analyst report, Kount’s AI-driven fraud protection platform is recognized as the top solution for both Technology Excellence and Customer Impact analysis of SPARK Matrix Kount, the leader in digital fraud protection and identity trust, announced that a recent independent eCommerce fraud prevention vendor evaluation from an industry analyst has ranked Kount as the top overall solution. Analysts assessed dozens of vendors and chose 10 to highlight in the SPARK Matrix™, where Kount ranked highest overall…

360Quadrants Releases Quadrant of Best Marketing Automation Software Vendors

Marketing Automation Software automates recurring marketing tasks and saves time by providing quick results. This software offers a single platform for storing all marketing information and enables marketers to manage workflows efficiently. Marketing software also has the ability to analyze the results of marketing campaigns, which in turn helps enhance ROIs. The software also helps manage potential leads through varied channels and track them through the sales funnel. With the growing adoption of AI, machine learning, and…

BlueConic Recognized as a Major CDP Vendor by Quadrant Knowledge Solutions

BlueConic Among Best-in-Class for Technology Excellence and Customer Impact in the 2020 SPARK Matrix™ B2C Customer Data Platforms (CDP) Report BlueConic, the world’s leading pure-play customer data platform, announced today that Quadrant Knowledge Solutions recognized the company among the major vendors in its SPARK Matrix B2C Customer Data Platforms (CDP) Report. Quadrant Knowledge Solutions evaluated 20 CDP vendors across multiple categories related to technology competence, usability, and customer impact. BlueConic…

Infor CloudSuite Positioned in the Visionaries Quadrant of the 2020 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises

Infor (CloudSuite) recognized as highest for ability to execute in the Visionaries quadrant Infor, a global leader in business cloud software specialized by industry, announced that Gartner Inc. has positioned Infor CloudSuite in the Visionaries quadrant of the 2020 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises. Infor was positioned highest for ability to execute in the Visionaries quadrant. Marketing Technology News: Zoom Hires Jason Lee as Chief Information Security Officer “We believe Infor’s…

Cheetah Digital Named a Challenger in Gartner Magic Quadrant and Scored in Critical Capabilities for MMH

Challenging the status quo of both marketing clouds and point solutions, Cheetah Digital secures high scores in customer profile management, marketing channel support, and real-time decisions/recommendations Cheetah Digital, a cross-channel customer engagement solution provider for the modern marketer, announces its recognition by Gartner, Inc. in the Challengers quadrant of the 2020 “Magic Quadrant for Multichannel Marketing Hubs.” “We’re continually reinvesting our revenue back into our platform to innovate on our…

Creatio Recognized in 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center

Creatio, a global software company providing a leading low-code platform for process management and CRM, today announced it has been recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center. The report evaluated 16 vendors based on their ability to execute and for completeness of vision. According to Gartner, "The current reshaping of the customer engagement center (CEC) market is characteristic of the consolidation of the customer service technology market. Customer service and support…

Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center

Evaluation based on ability to execute and for completeness of vision Kustomer,  the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announces today that it has been named in Gartner's Magic Quadrant for the CRM Customer Engagement Center report, published on June 4, 2020  by the research and advisory firm. This is the first time that Kustomer has been recognized in the report and we believe this recognition underscores the company's important role in the space, where…

Pegasystems Named a Leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Center for 11th Consecutive Year

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center (1) for the 11th consecutive year. In the report, Gartner evaluated 16 CRM vendors based on their completeness of vision and ability to execute. According to Gartner, "Gartner defines the CEC market as the market for software applications used to provide customer service and support by engaging intelligently —…