CallTower’s Extended Response Program empowers businesses with much needed risk-free access to UCaaS, Collaboration and an enhanced Cloud Contact Center solution, with fast-track implementation CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announces an extension to its no-risk UCaaS and Collaboration Response Program, enhanced with Cloud Contact Center in an effort to confront potential economic downturn. Solutions include Microsoft® Teams Direct…

RingCentral Extends Large Enterprise Reach by Joining Atos’ Digital Workplace Solutions Portfolio Atos SE, a global leader in digital transformation, and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Atos will add RingCentral as the preferred provider of Unified Communications as a Service (UCaaS) solutions. Atos and RingCentral will enter into a System Integrator (SI) relationship and will introduce a co-branded UCaaS…

Comcast announced it has completed the acquisition of Blueface® – a Dublin, Ireland-based global technology provider and leader in unified communications solutions. Terms of the acquisition were not disclosed. “Whether connecting within a company or directly to customers, Blueface technology, powered by Comcast Business, will provide businesses a seamless communications experience. We look forward to delivering innovative solutions that enable businesses to help power employee productivity and extraordinary customer…

SYNNEX to accelerate and simplify the delivery of Avaya cloud-based unified communications Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, today announced that SYNNEX Corporation, a leading business process services company, now offers the new Avaya Cloud Office UCaaS solution through its extensive partner network as part of the Avaya Master Agent program. Avaya continues to work to address the evolving needs of its large customer base with new UC and CC…

Vonage's pioneering technology services attain higher levels of scale and flexibility Frost & Sullivan has named Vonage as a top industry innovator, recognized for its strong track record as a technology pioneer and for reinventing itself under the One Vonage platform strategy to deliver fully programmable solutions across voice, video, SMS, chat and social messaging. The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the…

Global Expansion and Customer Adoption Fast-Track GlobalMeet in 2019 Since entering the unified communications as a service (UCaaS) market in March 2019, PGi, a business communications provider, has accelerated momentum of its GlobalMeet® platform by acquiring new customers and demonstrating that companies are embracing cloud voice and collaboration solutions. GlobalMeet has helped nearly 100 million people connect this year-to-date and is experiencing rapid adoption within the UCaaS market adding customers in the…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has ranked the highest for growth and innovation in the new 2019 Frost & Sullivan UCaaS Radar Report. Frost & Sullivan’s first North American hosted IP telephony and UCaaS Radar report delivers analysis of 30 providers across growth strategy, execution, and performance, as well as their ability to develop solutions that are globally applicable and aligned with mega trends and…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has ranked first in IHS Markit 2019 Unified Communications as a Service (UCaaS) North American Scorecard for the third consecutive year. The IHS Markit annual report evaluates the top 10 North American UCaaS providers, based on market share, financial stability, market momentum, service development, and support options. “Digital transformation continues to shape the modern workforce, and…

SherWeb Teams with Convey to Expand into the US Telecom/Cloud Channel Convey Services and SherWeb, a leading provider of cloud services based in Canada, announced a joint initiative to introduce SherWeb’s advanced cloud solutions into the US telecom, cloud and IT channel market. Together they are unveiling the SherWeb UCaaS Connector, a hosted voice solution tightly integrated with Microsoft Office 365. SherWeb is rolling it out to small-to-medium sized business (SMB) through channel sales partners, VARs and MSPs. SherWeb…

Industry Veteran and Former Vonage Business Executive to Help Accelerate Platform Innovation and Service Provider Success Alianza Inc., the cloud voice platform company, announced that Clark Peterson has joined its board of directors. The company will benefit from his deep unified communications experience, industry knowledge, strategic thinking and track record of building and scaling unified communications platforms. Peterson brings more than 30 years of leadership experience with market-leading telecommunications…

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from YouTube (Video), JRNI (customer Experience), CallTower (Unified Communications), Floatthat (E-commerce), PitchHub (Sales Enablement), and Cognism (Email Marketing). YouTube Taps Caption Leader Rev.com as ‘Recommended Vendor’ YouTube and Rev.com have teamed up to make captions more readily available to YouTube creators. Rev — recently named a “recommended vendor” for human-generated…

UCaaS Provider Enables Businesses to Access Advanced Calling Features Natively from the Teams App on Any Device Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced today that the Broadvoice b-hive UCaaS platform now integrates with the Microsoft Teams collaboration hub in Office 365. Broadvoice for Microsoft Teams, available now from the Microsoft AppSource, empowers businesses to access b-hive's enterprise-class communications…

RingCentral’s Unified Cloud Communications and Contact Center Solutions enable 2,200+ users to work from anywhere RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Goosehead Insurance, Inc a rapidly growing independent personal lines insurance agency, is using RingCentral’s cloud communications solutions to enable their entire organization to work from anywhere, using any device. Leveraging RingCentral Office®, a Unified…

8x8, Inc., a leading integrated cloud communications platform, and Comstar Technologies, a full service Technology Firm, today announced an enhanced strategic value added reseller (VAR) channel partnership in which Comstar is offering 8x8 cloud communications, video collaboration and contact center solutions through its nationwide footprint of direct and indirect sales channels. “We are thrilled to expand our partnership with an industry standard bearer and Gartner UCaaS Magic Quadrant Leader to enable our clients’ cloud…

Agreement Sets a Fast Track for the Global Rollout of NEC UNIVERGE BLUE CONNECT and NEC UNIVERGE BLUE® ENGAGE NEC Corporation, a leading provider and integrator of advanced IT, communications, and networking solutions, today announced a global strategic partnership with Intermedia, a leading provider of cloud-based Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. Together, NEC and Intermedia are launching NEC UNIVERGE BLUE® CONNECT, a fully integrated and born-in-the-cloud…

Ribbon enables organizations to continue to support their customers with a full suite of communications and collaboration tools hosted on the IBM public cloud Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, announced that it is delivering free cloud-based Unified Communications and Collaboration (UC&C) technology on the IBM public cloud to support IBM enterprise clients' remote staff. The …

Unified communication as a service (UCaaS) is gaining a high momentum within the corporate sector and several organizations are turning to seek more productivity through collaborations and mobile workforce. BYOD (bring your own device) is an ongoing trend and is becoming commoner in the corporate workspace. Collaborations using social media technologies and growing digitization in the workspace are fuelling the demand for unified communication and collaboration services. Moreover, availability of software platform for…

Whenever companies consider services to improve team collaboration, Unified Communications always enters the discussion. As technology is continuously developing, we have entered an era where work is no longer limited to a workstation, telephone, or computer screen. Professionals can share their skills and open new doors over the globe which is possible only with the correct gadgets, and a Cloud connection.  Now that a large portion of the world’s population is all set to work remotely by 2020, and many different…

ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, announced that it has expanded its mid-market portfolio through the launch of ConvergeOne Cloud Experience (C1CX) with Avaya Cloud Office. C1CX is a secure, scalable, comprehensive collaboration solution, providing a complete user experience that changes the way people communicate, share content, and manage projects—all with the goal of getting more done with less. C1CX with Avaya Cloud Office contains the full…

Available immediately as part of RingCentral Office, AT&T Office@Hand, and Avaya Cloud Office RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Video (RCV), a reimagined video meetings experience. Leveraging RingCentral’s open platform, RingCentral Video will be another component offered as part of RingCentral Office®, completing RingCentral’s differentiated Message Video Phone™ (MVP) solution. RingCentral Video…