Conversational Automation Platform Recognized for its High Market Impact Uniphore, the leader in Conversational Automation, announced that Everest Group, a leading strategic research and analyst firm, has recognized its conversational AI…
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Uniphore, the leader in Conversational Automation, announced its Unite App Alliance Partner Program. A major pillar of the global Uniphore Unite Partner Program, the App Alliance program enables value-driven collaboration and cross-selling…
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Identify, measure and quantify what really matters to customers using real-time Emotional Intelligence Uniphore, the leader in Conversational Automation, announced Q for Sales, the industry’s first enterprise-level solution…
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U-Assist In-call delivers industry’s first real-time agent guidance with integrated RPA Uniphore, the leader in Conversational Automation, announced the addition of new solutions to its flagship Conversational AI & Automation platform…
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Uniphore, the leader in conversational automation today announced its Series E funding round of $400 million. The round, which brings Uniphore’s total funding to more than half a billion ($610 million) is led by NEA and raises the company’s…
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Uniphore joins Cisco SolutionsPlus Partner Program Uniphore, the leader in Conversational Automation, announced today that it has joined Cisco SolutionsPlus, an industry-leading partner program that helps enterprise buyers…
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Uniphore, the leader in Conversational Automation, today announced it ranked 248th on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech…
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New Program Provides Foundation to Support Large-Scale Enterprise Digital Transformation Efforts with Leading Conversational Automation Solutions Uniphore, the leader in Conversational Automation, today announced its …
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Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market Uniphore announced today that it has completed its acquisition of Jacada and is unveiling the industry’s most…
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Jacada Ltd., a leading provider of real-time agent assist solutions, announced the completion of its acquisition by Uniphore Technologies, the leader in Conversational Automation, in an all-cash transaction. The intent to acquire was…
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Uniphore, a leader in Conversational Service Automation (CSA), announced the appointment of Bharat Kannan as the Managing Director of its newly-created (July 29, 2021) Japanese subsidiary, Uniphore Technologies Japan K.K. Bharat will be…
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Uniphore + Jacada will become the only low code/no code automation provider with multimodal AI and RPA Uniphore, a leader in Conversational Service Automation (CSA), announced its agreement to acquire Jacada, a customer…
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AI Innovations Deliver Advanced Tools and Self-Learning Systems to Support Agents and Supervisors Before, During and After Calls Uniphore, an early leader in Conversational Service Automation (CSA), today announced…
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Uniphore, an early leader in Conversational Service Automation (CSA), announced that it has been awarded the 2021 Frost & Sullivan Global Technology Innovation Leadership Award in Conversational Automation. Marketing Technology News:…
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New RPA and Agent Security Solutions Set a New Standard for Customer Service Amid Era of Remote Work and High Customer Expectation Uniphore, an early leader in Conversational Service Automation (CSA), announced the addition of its new…
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Pioneering company delivers advanced capabilities to significantly augment and enhance video-based communications while expanding Uniphore’s market opportunities Uniphore, an early leader in Conversational Service Automation (CSA),…
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Global Conversational Service Automation company adds new talent in preparation for its next phases of global expansion Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has hired Stéphane…
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"Working together with the Tech Mahindra team, we’ll be able to combine the power of AI, automation and analytics to help businesses around the world reduce costs, improve customer satisfaction and – especially important for the work from…
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Uniphore, an early leader in Conversational Service Automation (CSA), announced that it has entered into a multi-year, multi-million dollar strategic agreement with Tech Mahindra, a leading provider of digital transformation, consulting,…
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Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, today announced a strategic partnership with Uniphore, the global leader in Conversational Service…
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