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Embrace Automation or Get Left Behind, Urge E-Commerce Leaders

E-commerce leaders urge trend watchers to keep an eye on the recent innovations in automation and data science capabilities to meet growing demands in the omnichannel digital CX industry. In recent months, more and more businesses have embraced digital than ever before in an attempt to claw back some revenue from factors such as store closures and physical restrictions. And, as a result, an omnichannel approach has never been so important. This move has seen food establishments offer online ordering and delivery services,…

Yottaa Publishes Addendum to the 2020 Ecommerce Leaders Survey Report to Include COVID-19 Data

Findings Reveal That Brands Are Heavily Investing In Digital Channels Since Consumers Are Primarily Shopping Online During The Crisis Yottaa, Inc., the leading cloud platform for accelerating eCommerce, announced the publication of an addendum to its recently published research report titled, “2020 eCommerce Leaders Survey: Site Performance & Innovation Trends.” The addendum report includes responses from eCommerce leaders on how their brands and online strategies have been impacted by the coronavirus crisis.…

E-Commerce Leaders, ZonLux Digital, Launch New Marketing Agency to Help Companies Get the Most Out of Amazon’s Platform

ZonLux Digital to Help Brands of All Sizes Sell and Scale on Amazon ZonLux Digital and its founder, Matt Newman, have launched a Service Amazon Marketing Agency. With an extensive portfolio of consumer-facing e-commerce brands in the health, auto and beauty space, the Zonlux Digital team will bring their thorough knowledge of e-commerce and the ever-changing Amazon platform, as well as innovative marketing and SEO knowledge to clients at whatever capacity they need to scale. Newman has grown his portfolio to almost $100…

Amazon or Alibaba: Freedonia Compares These Global E-Commerce Leaders

As E-Commerce Expands Globally, Geographic Overlap Will Become Increasingly Important for the Companies In the nearly $4.0 trillion global e-commerce market, East and West is largely divided by the presence of Alibaba and Amazon – with the former dominating the Asia/Pacific region due to its stronghold in China and the latter leading in more affluent areas such as the US and the EU. Currently, geographic overlap between the two is minimal. In fact, Amazon recently announced it is closing its online store in China to focus…

IDC MarketScape Names BigCommerce a Leader in B2C Digital Commerce

BigCommerce also recognized as a Major Player in B2B Digital Commerce by the IDC MarketScape BigCommerce, a leading open SaaS ecommerce platform for fast-growing and established brands, announced it has been named a Leader in B2C Digital Commerce in the new IDC MarketScape: Worldwide SaaS and Cloud-Enabled B2C Digital Commerce Platforms 2020 Vendor Assessment. The report evaluated 19 digital commerce platforms based on both their capabilities and strategy for B2C use cases. In the report’s evaluation of BigCommerce,…

Digital Marketing Leader Michael Kahn Named Global CEO of Astound Commerce

Digital Commerce Specialist Continues Its Growth and Development Astound Commerce announced that it has named industry leader Michael Kahn as its first Global CEO. The independent digital commerce specialist designs experience-driven ecosystems that fuse technology, data, design and storytelling to propel business growth for brands such as: Allergan, Boohoo, TOMS, Calvin Klein, PUMA, Under Armour and many others. This appointment was made to further accelerate the company’s growth, development and marketplace leadership.…

DMI Acquires Devgurus, a Modern Leader in Cloud-Native Headless Commerce

As businesses evolve to stay ahead of today's e-commerce challenges, DMI, a leading digital transformation company, has acquired cloud-native headless commerce solutions provider Devgurus. With offices in Argentina and Spain, the acquisition of Devgurus expands DMI's existing European footprint and extends the company's global reach into South America. "In order to adapt to the disruptive industry changes that were only accelerated by the Covid-19 pandemic, retailers need to quickly reimagine how they operate to remain…

Salesforce Positioned as a Leader in the Gartner Magic Quadrant for Digital Commerce for the Fifth Consecutive Year

Salesforce, the global leader in CRM, announced it has been named a Leader by Gartner Inc. in its 2020 Magic Quadrant for Digital Commerce for the fifth consecutive year. "The shift to digital is more important than ever, and companies need a commerce platform that allows them to transform fast and scale in any region or channel," said Adam Blitzer, EVP & GM, Marketing Cloud, Commerce Cloud and Community Cloud, Salesforce. "Salesforce Commerce Cloud empowers companies to innovate and scale quickly, address…

commercetools Named a Leader in 2020 Gartner Magic Quadrant for Digital Commerce

commercetools, the next-generation commerce software company, has been named a Leader in the 2020 Gartner Magic Quadrant for Digital Commerce, recognized in the Leaders quadrant. The company was positioned as a Visionary for the past two years. A platform for both B2C and B2B e-commerce innovations, commercetools was evaluated for completeness of vision and ability to execute. commercetools explains that it is built for speed and flexibility in digital commerce. Marketing Technology News: Brandwatch Announces Partnership…

Adobe (Magento) Named a Leader in 2020 Gartner Magic Quadrant for Digital Commerce

Adobe (Magento) Is Recognized as a Leader for Fourth Consecutive Year for Completeness of Vision and Ability to Execute Adobe announced that it has been positioned by Gartner, Inc. as a Leader in the 2020 “Magic Quadrant for Digital Commerce" research report. This is the fourth year that Adobe (Magento) has been named a Leader, and this year, Adobe achieved the highest placement on the ability to execute axis in the Leader’s quadrant of the 15 participating vendors that were evaluated on their ability to execute and…

Salesforce Commerce Cloud Named a Leader in B2C and B2B Commerce Suites Evaluations by Independent Research Firm

Salesforce, the global leader in CRM, announced that Forrester Research has positioned Salesforce Commerce Cloud as a leader in The Forrester Wave™: B2C Commerce Suites Q2 2020 report, and for the first time, also in The Forrester Wave™: B2B Commerce Suites Q2 2020 report. Salesforce B2C Commerce received the highest possible scores in the criteria of AI and machine learning, product vision and roadmap, supporting services, delivery and extensibility ecosystem, customers and customer acquisition, and product revenue.…

HDS Global Names eCommerce and AI Leader Jim Liefer President and COO as Company Delivers eCommerce Model of the Future

Liefer’s eCommerce, robotics and AI expertise to raise consumer experience to entirely new level Home Delivery Service (HDS Global), the highly personalized, touchless fulfilment service setting the standard for next generation e-commerce, announced that Jim Liefer has joined the company as President and COO. With over 30 years of operational leadership and technology development experience at established Fortune 50 companies and Silicon Valley startups, Liefer most recently served as CEO and president of Kindred AI.…

OroCommerce Launches Free eCommerce Training for B2B Leaders

Online sessions help brands make the most of digital commerce technologies OroCommerce, the No. 1 B2B eCommerce platform, announced the launch of a new online training program to give B2B merchants the knowledge, techniques, and best practices needed to effectively leverage digital technologies and grow their eCommerce businesses. OroCommerce's free training sessions provide a comprehensive overview of the techniques and skills needed to acquire customers, expand sales channels, and succeed in the $6.6 trillion B2B…

commercetools Named a Leader in B2C Commerce

Top research firm's report states that commercetools gives its customers a "platform for building visionary commerce experiences commercetools, the next-generation commerce software company, has been named a "Leader" in B2C commerce in The Forrester Wave™: B2C Commerce Suites, Q2 2020 report. commercetools received the highest scores possible in the campaign management, promotions, platform architecture, product vision and roadmap, and delivery model criteria. Forrester describes commercetools as "new-school…

CommerceIQ Triples Business in 2019, Expands Leadership Team To Drive Growth

Three of the Top-5 Fast-Moving Consumer Goods Companies Among Leading Brands Adopting CommerceIQ CommerceIQ, the leader in machine-based e-commerce, today announced robust year-over-year growth in its business after doubling the size of its customer base and achieving 300% growth in annual recurring revenue (ARR) in 2019. CommerceIQ’s customers account for more than $3B in annual Amazon sales and rely on the company’s machine learning and automation technology to power their Amazon business. Customers include name brands…

Informatica Named as a Leader in IDC MarketScape for Worldwide Product Information Management Applications for Commerce

The IDC MarketScape Report Notes Informatica's Strengths Around Technical Integrations, Data Management Expertise, and Artificial Intelligence Strategy Informatica, the enterprise cloud data management leader, announced it has been positioned as a leader in the IDC MarketScape: Worldwide Product Information Management Applications for Commerce 2019–2020 Vendor Assessment. To view an excerpt of the report, you can download it here: IDC MarketScape: Worldwide Product Information Management Applications for Commerce…

LivePerson Debuts Expert Guide Series to Demystify Conversational Commerce for Business Leaders

New publications empower marketing, customer service, and contact center leaders to launch Conversational Commerce initiatives LivePerson, Inc., a global leader in conversational commerce, announced the debut of its Expert Guide series to help customer service, marketing, and contact center teams design and implement initiatives driving higher customer satisfaction, agent efficiency, and sales using messaging and virtual assistants. The Expert Guide series, developed from LivePerson's learnings taking leading global…

Oracle Named a Leader in Digital Commerce for Ten Consecutive Evaluations

Oracle Evaluated for Its Completeness of Vision and Ability to Execute in Gartner Magic Quadrant Oracle has been recognized as a Leader in the Gartner Magic Quadrant for Digital Commerce for the 10th consecutive time. The report focuses on transformational technologies and approaches in the digital commerce market that are delivering on the future needs of sellers and their customers. The report evaluates vendors based on completeness of vision and ability to execute. “Our number one priority is to create agility for…

Salesforce Positioned in the Leaders Quadrant of the Magic Quadrant for Digital Commerce for the Fourth Consecutive Year

Salesforce, the global leader in CRM, announced that for the fourth consecutive year, Salesforce has been named a Leader by Gartner Inc. in its 2019 Magic Quadrant for Digital Commerce. "Brands need an AI-first commerce platform to deliver the premium digital commerce experience that the market demands," said Mike Micucci, CEO, Salesforce Commerce Cloud. "With Salesforce Commerce Cloud, our customers are armed with the intelligence, tools and ecosystem they need to successfully drive revenue and scale globally." Gartner…

Adobe (Magento) Named a Leader in 2019 Gartner Magic Quadrant for Digital Commerce Platforms

Adobe (Magento) Named a Leader for Third Consecutive Year for Completeness of Vision and Ability to Execute Adobe announced that it has been positioned by Gartner, Inc. as a Leader in the 2019 “Magic Quadrant for Digital Commerce Platforms" research report. Adobe (Magento) has been evaluated as a Leader in the report following its acquisition of the Magento platform in June 2018. This is the third consecutive year that Magento Commerce has been named a Leader. The report evaluated 13 vendors based on their ability to…