Customer experience leaders combine conversational AI and digital services, empowering brands to connect with customers on their preferred messaging channels LivePerson, Inc, a global leader in Conversational AI, and Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, today announced a new partnership to help brands deliver end-to-end marketing, sales, and customer service solutions by connecting with their customers via AI-powered messaging.By…

Daminion has enhanced its Digital Asset Management system, making it even more robust and efficient for marketing, communications, and design departments. The software is now tooled up with a new interface, commenting features, and new integrations. Marketing Technology News: Are You Using Your Marketing Technology to Create a Better Website Experience? An update was released for the on-premises and cloud versions of the Daminion Digital Asset Management system, which will delight the marketing and comms departments…

8x8, Inc. , a leading integrated cloud communications platform provider, has announced the launch of a distribution agreement with Westcon, the leading international technology distributor. The partnership, which becomes effective initially in the UK and Ireland this month, will allow 8x8 to expand its global footprint, while also providing Westcon’s partners with a best-in-class UCaaS and CCaaS public cloud solution via a wholesale model. John DeLozier, Senior Vice President & Global Channel Chief at 8x8, Inc., says:…

More than 85% of the Fortune 500 Embrace Canva to Bolster Collaboration and Productivity, with over 250 million Presentations Created Canva, the global visual communications platform, today announced an updated valuation of USD 15 billion following a USD 71 million investment. This latest valuation affirms Canva as one of the fastest-growing software companies in history, surpassing $500 million annualized revenue this year. The company also formally announced a suite of new features for its flagship workplace product,…

Company raises $100 million in Series C at $1.05 billion valuation; Monthly active users and applications powered by Sendbird jump 3x Sendbird, the leading mobile engagement & communication company across in-app chat, voice and video, today announced that it closed $100 million in Series C funding in an oversubscribed round led by STEADFAST Capital Ventures. STEADFAST Managing Director and Head of Venture Capital Karan Mehandru will join Sendbird’s board of directors. Emergence Capital, Softbank Vision…

In 2020, the world of work changed overnight; all at once, companies were implementing more digital systems in an extremely short timeframe, and transforming into hybrid or completely remote workforces.Now that much of the dust has settled from this first overhaul, business leaders are realizing that many of these changes are here to stay – for good. While there are numerous efficiency gains that come with a hybrid work environment, there are challenges, too. With employee communications now inherently needing to be digital,…

Former Saks Fifth Avenue Executive to Lead Global Brand Marketing Expansion Berns Communications Group (BCG), which specializes in marketing, strategy and PR, brand partnerships and facilitating access to capital in the retail sector, today announced that it has appointed Lori Rhodes as Global Director, effective April 9, 2021. Based in Dubai, Rhodes is a highly experienced retail marketing and communications executive who has created and executed brand development, content creation, customer engagement and partnership…

GeistM, the leading performance marketing platform transforming how brands acquire customers, today announced Lisa LaCour will join the company's leadership team as Head of Communications. LaCour will leverage her vast experience in digital and entertainment media and marketing to spearhead internal and external communications for GeistM and Gramercy Labs' other portfolio companies. Marketing Technology News: Winshuttle’s SmartTemplate Pro Streamlines Data Creation and Management for EnterWorks Users "It was the right…

NetSapiens, a B2B provider of Unified Communications and Collaboration (UC&C) and Contact Center solutions to service providers, is proud to announce that it has won four awards over the past four months. These awards include: The 2021 TMCnet Remote Work Pioneer Award The 2020 Video Conferencing Excellence Award The 2020 Cloud Computing Backup & Disaster Recovery Award The 2020 Unified Communications Excellence Award Marketing Technology News: Metis Alumni Win Honors at International Competition For…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the acquisition of the technology and engineering team at Kindite, a developer of leading cryptographic technologies that mitigate and reduce security and privacy risks to information and applications in the cloud. The new technology will be incorporated into RingCentral’s global communications platform, providing customers with enhanced security capabilities including…

Acquisition will further extend Doxim’s industry expertise and market reach in the utilities, government, and insurance sectors. Doxim®, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has acquired Level One, a specialist in customer experience and communication solutions. Marketing Technology News: 365 Connect Honored With Platinum AVA Digital Award for Its AI Powered Chatbot Platform “Through the…

Consumers Prefer Electronic Communications to Direct Mail by 3:1 Yet Businesses Continue to Fall Short Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced survey results uncovering consumer and business leader opinions about the current state of customer conversations in the Asia-Pacific region. The research spotlights consumers’ increasing preference for digital interactions with businesses in industries such as financial…

Chime's technology specialists beat out competition to win respective regional briefs Following a competitive review of its communications agencies, NetApp has retained new agencies in the U.K. and U.S. – with Harvard taking on the U.K. brief, and sister agency Method securing the U.S.-wide remit. Each agency has been given a broad integrated brief, tasked with helping NetApp strengthen its leadership reputation and be recognized as a global cloud-led software leader in the market. NetApp leverages 28 years of…

Pure IP, a leading global provider of enterprise voice communications, is delighted to launch ReVeal, their new service that accelerates the process of auditing business telephony environments, saving valuable time and resources. Designed with multi-site organizations in mind, ReVeal is an automated service that collates and processes the technical details of your current telephony environment, and presents the insights in a clear, actionable report perfect for planning a cloud migration project. Whereas…

Annual Benchmark Report for 10 Industry Sectors Reveals Key Metrics Driven by Remote Workforce Shift PoliteMail Software, a provider of email intelligence analytics for corporate communications, today released its annual Internal Communications Benchmarks report, a comprehensive study of the effectiveness of employee email broadcasts. Marketing Technology News: Domo Invests For Growth, Welcoming New Executives To Lead Company’s Demand Engines “Our annual report provides insightful data for executives,…

Full-Service marketing firm continues to provide thought leadership expertise to healthcare clients throughout the country Physician burnout is on the rise. Across the country, the ability to practice medicine and care for patients is increasingly impacted by ongoing government regulations and administrative requirements. Marketing Technology News:MediaKind Advances Viewing Experience Through Integration Of Dolby Vision HDR Technology As physician burnout increases, patient care and volumes are negatively impacted,…

Twilio to Make Minority Investment in Syniverse, Bringing Breadth of Experience to Serve Mobile Network Operators and Enterprise Customers Globally Partnership Will Create New Opportunities Across the Connected Ecosystem for Businesses to Deliver Reliable, Scalable and Rich Mobile Messaging to its Customers Syniverse, the world’s most connected companyTM, and Twilio, the leading cloud communications platform, today announced that they have entered into a partnership to accelerate the next wave of innovation in mobile…

$30 Million Round Led by Next47 Highlights Armorblox Customer Momentum and Innovative NLU Approach to Stopping Targeted Email Attacks Armorblox, a cybersecurity innovator that helps organizations communicate more securely over email, announced that it raised $30 million in Series B venture capital funding. Led by Next47, with participation from Polaris Partners and Unusual Ventures, as well as General Catalyst and other early investors, the funding round brings Armorblox’s total funding to $46.5 million. “We could not…

NBCUniversal announced a new advanced advertising agreement with Charter Communications, Inc. that will expand NBCUniversal’s U.S. household addressable footprint by nearly 40 percent to 45 million households, making it one of the largest offered in the market by a TV publisher. The agreement allows access to NBCUniversal to sell addressable campaigns on their own inventory across Charter’s Spectrum platforms.  Together, the companies are empowering advertising and agency partners to leverage dynamically inserted ads, using…

Brand Building, Strategy and Media Relations Key Focus Areas for Communications Teams Nearly nine-in-10 senior communications leaders are optimistic about the year ahead despite the challenges of navigating the global pandemic according to the results of a wide-ranging Telum Media survey released today. Unsurprisingly Covid and the global economy were cited as the biggest challenges for 2021. 450 senior in-house and agency communications professionals contributed to the Telum Asia Pacific Communications Survey from across…