3radical Releases New Gamification Mechanics

3radical, the leader in audience engagement and earned data solutions, announces the launch of four new engagement mechanics – brain puzzle games Sudoku and Wordsearch, Matching Puzzles, and Choose Your Own Adventure. Adding to 3radical's Voco gamification software's already extensive library, these new mechanics allow organizations to configure their own branded versions of games from the most popular online game genres, creating mutual value exchanges between themselves and their customers. This gives organizations the…

PowerBuy, Announces New Multi Product Group PowerBuy Gamification Feature

PowerBuy has launched its newest group buying feature, the Multi Product PowerBuy, now available on the Shopify app store. Shopify merchants can now add social group buying to their online storefront. For shoppers, Multi Product PowerBuy provides a unique, fun, and gamified shopping experience that motivates social sharing and transforms customers into micro-influencers. For merchants, increased consumer engagement results in more new customers, reduced customer acquisition costs, reduced cart abandonment, increased…

Driving Engagement for Channel Sales and Customers in a Pandemic, Now a Little Easier With Magentrix Gamification

Magentrix, a software provider specializing in partner relationship management (PRM) portals, and customer success portals, has announced a new feature that can help make engaging partners and customers significantly more likely. During the current COVID-19 pandemic, when engagement with one’s sales channel partners is paramount to success, Magentrix aims to facilitate this process with its new rewards and redemption modules - a functionality very few sales channel management providers currently offer. Marketing Technology…

Empowered Communications: Remote Workplace Gamification with Microsoft Teams

Centrical Brings its Employee Engagement, Learning, and Performance Management Capabilities to Microsoft’s Collaboration Hub In a major tech integration to boost employee engagement during the ongoing global lockdown, HR Tech platform Centrical has announced a key partnership with Microsoft Teams. Centrical, a leading provider of holistic employee engagement and real-time performance management solutions, will now sync with Microsoft’s unified communications and collaboration hub- Teams.  Employees who use Teams will now be…

Kaizo Raises $3 Million to Accelerate Customer Support Productivity Leveraging Gamification and Artificial Intelligence for Agents Worldwide

Led by Gradient Ventures (Google's AI fund) and Partech; Christoph Auer-Welsbach, former Partner at IBM Ventures, Joins as Co-Founder Dutch startup Kaizo, formerly known as Ticketless, announces a $3 million seed round led by Gradient Ventures, Google's AI-focused venture fund, and Partech, with participation from several angel investors. Entrepreneur and investor Christoph Auer-Welsbach, former partner at IBM Ventures, also joins Kaizo as a co-founder. Kaizo was started in 2018 by Dominik Blattner, an entrepreneur with…

Captello Releases Lead Capture Integrated Gamification Experiences to Increase Traffic and Drive Trade Show Event Leads for Exhibitors.

Captello Gamification Experiences Integrate Natively With the Captello Lead Capture App, Taking Full Advantage of All of Captello’s Robust Lead Management Solutions for Trade Show Event Exhibitors. Development cost, integration, and the time it takes to customize and release custom games are major factors that exhibitors have had to face when considering gamification for their trade show exhibit experience. Captello addresses all these issues with instant, fully integrated, user configurable booth activations. Exhibitors…

Genesys Acquires nGUVU to Bolster Employee Experience Capabilities and Empower Tomorrow’s Workforce with Gamification and Machine…

New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any organization Genesys, the global leader in cloud customer experience and contact center solutions, has acquired its long-standing partner, nGUVU, to add gamification to its comprehensive workforce engagement management (WEM) suite. Based in Montreal, Canada, nGUVU is a cloud-based software provider of gamified solutions that use machine learning and behavioral analytics to improve…

Fortune 500 Betting Big on Sales Coaching and Gamification

Enterprise Sales Teams Are Investing in Sales Coaching Software to Compete in 2020 Fortune 500 companies are investing heavily in sales coaching and gamification software to put them ahead of competitors in 2020. Formal sales coaching programs are shown to increase win rates by 28%, according to CSO Insights. More enterprise and mid-market companies are seeking out sales coaching and gamification software providers, like Ambition, to bring automation, consistency and engagement to their sales coaching initiatives.…

Seismic Powers New Gamification Initiatives for Rackspace’s Partner Program

Company taps sales enablement leader to engage partners, provide incentives, and offer consistent content across the entire direct and channel sales ecosystem Seismic, the recognized leader in sales and marketing enablement, announced that Rackspace will use its sales and partner enablement platform to engage with and incentivize their partners through a newly updated Rackspace Partner Portal that employs gamification. Rackspace will use Seismic to provide partners with the same training materials and marketing content that…

Why Gamification Doesn’t Work in B2B Customer Support

If you have ever worked in or been connected to the Customer Support industry, you might be familiar with contact center “contests” or “games” to drive increased performance. For example, the customer service representative that resolves the most tickets will be entered into a drawing for an iPad or some type of gift card at the end of the month. Gamification is commonly used to improve user engagement, organizational productivity, learning, and employee recruitment. When Gamification works in Customer Support In B2C…

Gamification: A Game-Changer for Inspiring Your Sales Teams

Gartner defines gamification as “The use of game mechanics and experience design to digitally engage and motivate people to achieve their goals.” In some circles, a stigma has developed around this term “gamification”—it’s now being labeled as a gimmick aimed at disguising work as a fun competition or baiting a generation of videogamers to show up to the office. That stigma misses the point entirely. Gamification isn’t a gimmick; it’s a gamechanger. Right now, there is a gaping hole in businesses between employers and…

AlphaNetworks Announces the Future of Media on the Blockchain with AI, Gamification, Tokens, Rewards, and Premium Content

AlphaNetworks Is Creating the First Global A.I. Powered Media Platform Combining Cable, OTT, and Online Video with Transparent Economics, Fair Creator Compensation, Proof of Engagement, and Rewarding Viewer, Content Owner, and Advertiser Experiences AlphaNetworks announced its video infrastructure powered by artificial intelligence (AI) and blockchain for the new era of media. The company’s digital framework provides creators, media companies and advertisers with applications for better video monetization, management and…

NetworkNewsWire Latest Publication on Gamification Features DeepMarkit

NetworkNewsWire Announces Publication on Gamification and Entertaining Features Morphing Web Visitors Into Loyal Customers  NetworkNewsWire, a multifaceted financial news and publishing company,  announced the publication of an editorial featuring DeepMarkit Inc., a client of NNW and gamification technology company inventing new ways to engage consumers and other audiences. The publication is titled E-Commerce Growth Potential Supercharged by Gamification. Gamify has been winning over merchants due to ease of setup,…

adidas Runtastic Selects IPV to Support its Studio Video Team’s Move to Hybrid Working

Curator by IPV enables adidas Runtastic to intelligently manage, edit and monetize the video output from its new in-house studio, from anywhere in the world IPV, global leaders in enterprise video management, have announced that adidas Runtastic will use Curator to centrally control and publish their rapidly growing video archive of brand assets. With more than 170 million registered users worldwide, adidas Runtastic has digitized traditional fitness through social networking, gamification, and an industry-leading mobile…

Ambition Announces Butler Raines As VP Product

Veteran product executive joins Ambition to lead product vision, roadmap, and innovation Ambition, the leader in sales coaching and gamification platforms, announced it has hired veteran product executive Butler Raines to join the company as VP and Head of Product. Raines joins Ambition from Salesloft, where he was Head of Product and part of the executive team that recently reached a 1.1 billion-dollar valuation as one of the world’s leading sales engagement platforms. Marketing Technology News: SugarCRM Takes 1st Place…

2021 Visual Trends Report From Depositphotos With Insights from International Creative Agencies

Depositphotos, one of the world's leading visual content marketplaces with a library of over 190 million files, has just released their annual visual trends report. The project "Visual Trends 2021: Living a New Reality" explores how visual communication has changed in light of the past year to uncover a roadmap for brands and content creators working with visuals in 2021. Symbols of optimism, our physical and digital wellbeing, inspiration in nature, and earthy tones are some hints at the main features and themes in…

Ambition Named Industry Leader on G2 Winter 2021 Grid Reports

Ambition, the leader in sales gamification and coaching software, announced its position as a market leader in the newly released G2 Winter 2021 Grid Report for the following categories: Sales Gamification Software, Sales Performance Management Software and Sales Coaching Software. The company was also recognized as a Momentum Index Leader for the Sales Gamification and Sales Performance Management categories, which highlights product growth over the past 12 months in the areas of web, social, employees and reviews.…

Live-Streaming Captures Singapore’s Attention Amidst Online Shopping Growth

Fresh insights from Meltwater and Shopee reveal how consumer behaviour and online commerce evolved in Singapore through pandemic-riddled 2020 As COVID-19 accelerated the shift to online shopping, one format emerged the winner: live-streaming. Insights from media intelligence firm Meltwater found that conversations around live streams and gamification of the online shopping experience in Singapore increased by a whopping 1890% on forums and social media – and are continuing to rise consistently since March. In fact, since…

MoZeus Develops The Future Of Contactless Experiential Technology

MoZeus, a leading provider of data-driven experiential marketing technology, has announced the development of its latest digital activation tool: Digital Wand. The contactless essence of this solution allows consumers to interact with digital displays from their very own phone - without ever downloading an app. Marketing Technology News: FedEx to Acquire ShopRunner to Expand E-Commerce Capabilities Similar to that of a Wii remote, Digital Wand technology instantly "transforms" any user's mobile device into a…

Sprinklr Announces Integration with Quora

Automatically identify and analyze insights from customers asking questions on Quora, the leading Q&A platform with more than 300 million monthly active users Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced an integration with Quora and Sprinklr’s Modern Research product that helps brands proactively reduce brand risk, build brand awareness and enhance customer engagement. Sprinklr is now the first and only enterprise software platform to offer brands full access to 11…