Wireless Plus Joins the Mobile Communications America Family

Mobile Communications America (MCA), the leading provider of wireless communication solutions that enhance the safety, security, and operating efficiency of workplaces announces the addition of Wireless Plus, a full-service wireless integrator in Tennessee. Founded by Mark Walker and Joe Davis in 2002, Wireless Plus has grown to become a premier provider of communication solutions and services. With over 35 years' experience in the communications industry, Wireless Plus has been a trusted partner serving Nashville and…

Equinix Enables Rakuten Mobile to Bring its Rakuten Communications Platform to International Markets

Global footprint and diverse ecosystem on Platform Equinix® open up avenues for global service rollout Equinix, Inc., the world's digital infrastructure company, announced that Rakuten Mobile Singapore Pte. Ltd., a subsidiary of Rakuten Mobile, Inc., has selected Platform Equinix as a foundation to deliver its Rakuten Communications Platform (RCP) to global operators and enterprise customers. The deployment will be completed in phases, with initial deployment in Singapore, the location of Rakuten Mobile's international…

Rakuten Mobile Adds Nuance Intelligent Engagement AI Services to Rakuten Communications Platform

Nuance Communications, Inc. and Rakuten Mobile, Inc. announced a strategic partnership to add Nuance Intelligent Engagement AI Services to the Rakuten Communications Platform (RCP). As a result, RCP becomes the first-ever mobile communications, cloud-native, and virtualized platform to have Nuance Conversational and Engagement AI services built-in. Through the Nuance-Rakuten Mobile partnership, RCP will now offer Rakuten Group companies the ability to leverage: Conversational AI Services: cloud-native software with…

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution

Movius, the leading global provider of mobile unified communication software, is now enabling enterprises to securely and compliantly communicate with clients on their preferred mobile messaging channel. The company announced the integration of WhatsApp support from within Movius MultiLine, their secure mobile communication service that can be deployed over any smartphone device on any global carrier. The integration will help unify and capture all business voice and messaging channels through a single integrated user…

Mobivity Works with SONIC Drive-In to Create Record-Setting Response with Rich Communications Services (RCS) Mobile Messaging

RCS Pilot Campaign with SONIC® Drive-In Proves Effectiveness with Significant Lift in App Downloads and Registrations without Incentives Mobivity Holdings Corp. a global provider of personalized customer engagement solutions that drive customer frequency and spend, announced the results of SONIC Drive-In’s pilot campaign using Google’s RCS Business Messaging. Using Mobivity’s Mobile Messaging, the SONIC pilot broadcasted interactive and engaging messaging through RCS about its restaurant app, targeting customers across…

MobileIron and Adeya Announce Strategic Partnership to Deliver Secure Enterprise Communications and Collaboration

The companies have integrated their best-of-breed technologies to address the recent surge in remote working and the critical market need for encrypted collaboration solutions MobileIron, the company that introduced the industry's first mobile-centric, zero trust enterprise security platform, announced a new partnership with Adeya, the secure collaboration leader, to empower today's global workforce with private, end-to-end encrypted real-time voice and video calls, conference calls, SMS, instant messages, group chats and…

MobileIron and Adeya Announce Strategic Partnership to Deliver Secure Enterprise Communications and Collaboration

The companies have integrated their best-of-breed technologies to address the recent surge in remote working and the critical market need for encrypted collaboration solutions MobileIron, the company that introduced the industry’s first mobile-centric, zero trust enterprise security platform, announced a new partnership with Adeya, the secure collaboration leader, to empower today’s global workforce with private, end-to-end encrypted real-time voice and video calls, conference calls, SMS, instant messages, group chats and…

Brightcove Launches New Mobile App to Streamline Employee Communications via Video

Brightcove Engage is a video management and publishing app that is optimized for rapid and secure video sharing across the global workforce Brightcove Inc., the leading provider of cloud services for video, announced Brightcove Engage™, a purpose-built application developed for internal communications professionals to inform employees using the most powerful and effective means of communication ever created: mobile video. With templates for quickly organizing content, analytics for monitoring engagement, and…

Sabio Group Signs Strategic Partnership Agreement With Dutch Mobile and Telecommunications Provider

Sabio Group has entered into a strategic partnership agreement with a supplier of telecommunications and IT in the Netherlands. Under the agreement, the telco firm will engage customer experience solutions leader Sabio Group to provide operational support services and expertise for Avaya contact centre activities across the Netherlands. .@SabioSense signs strategic partnership with #Dutch #mobile and #telecommunications provider The partnership agreement will see the telecommunications specialist transition support to…

Largest Wholesale Grocery Supply Company in US Powers Growing Mobile Workforce with RingCentral Cloud Communications Solutions

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has been selected by C&S Wholesale Grocers, Inc., the largest wholesale grocery supply company in the US, to enable its growing remote and distributed workforce and boost customer engagement. With more than 45 locations nationwide, C&S needed a cloud communications solution that enhances mobility, improves employee collaboration, and integrates with other cloud business…

3Cinteractive to be Acquired by UK-based Cloud Communications Provider IMImobile

3Cinteractive Corp. (3C), the leading provider of Rich Communication Services (RCS), announced it has conditionally agreed to be acquired by global communications software provider IMImobile PLC. Geographical compliments will expand market reach, while the combined products and services will enable delivery of intelligent, multichannel customer communications for leading enterprises worldwide. "We are incredibly inspired by the opportunities this new relationship unlocks for us. Together we can move faster and with more…

Mobile Customer Communications in a GDPR World

For years, retailers, travel and hospitality companies, banks and other businesses have relied on SMS and mobile chat to reach customers and provide efficient and rapid resolution for their issues. SMS has proven to be a more effective mobile marketing channel than any other. Reports have indicated SMS marketing messages have up to a 98 percent open rate and messages are opened within three seconds of being received. Some experts have estimated that by 2020, the number of consumers that have opted in to receiving business…

I-ON Communications Granted US Patent for Mobile Chat Systems for Supporting Animation Story-Style Communication

I-ON Communications Co., Ltd., a wholly-owned subsidiary of I-ON Communications Corp., a Seoul, South Korea-based global enterprise software company focused on delivering leading CMS and unstructured data management products and solutions to mid and large-scale enterprises, is pleased to announce that the Company was recently awarded a patent for a "Mobile Chat Systems for Supporting Cartoon Story-Style Communication on Webpage" by the United States Patent and Trademark Office (US 9,973,458, B2). The patent, which is the…

Inkling Enhances Platform to Ensure Mobile Workforce Receives Critical Communications and Timely Updates

New Notices Feature Supports Push Notifications and Analytics on Field Engagement Inkling Systems, Inc., a mobile enablement platform for frontline employees, announced a new feature designed to immediately deliver critical communications to mobile workforces. Inkling Notices enables users to efficiently share the latest information with field workers and analyze their engagement with it to ensure receipt of messages. "Inkling continues to build on its roadmap for platform enhancements that are in high demand by our…

Swrve Partners With Segment to Bring Mobile Insight and New Communications Options to Multi-Channel Business

Swrve Adds Segment to Its Partner Community to Build Campaigns Across Multiple Channels Based on Data Swrve, the leading customer interaction engine, has partnered with Segment, the infrastructure for customer data, to provide new levels of insight relating to consumer behavior on emerging platforms including native mobile and OTT digital media streaming. In addition, the partnership enables Swrve customers to build campaigns across multiple channels based on data from any of Segment’s data sources, including Salesforce,…

8×8 Named a Leader in 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8x8 Recognized as a Leader for the Ninth Year in a Row 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the ninth consecutive year 8x8 has been recognized as a Leader in this report. Marketing Technology News: SOPHOLA, Announces Partnership with DGtraffic “Global enterprises have become heavily reliant on their providers to deliver all the key communications and…

RingCentral Named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral as a Leader in the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report. In the Magic Quadrant report, published on November 11, 2020, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. This is RingCentral’s sixth year in a row being named to the Leaders quadrant. Marketing Technology…

Video Conferencing Platform ConnectHub by Hub-Suite Launches Its New Mobile App iOS and Android

Fully Featured ConnectHub Offers Robust Alternative to Zoom or GoToMeeting Hub-Suite's ConnectHub video conferencing platform has launched its much-awaited mobile app for iOS and Android devices. ConnectHub offers companies a powerful and cost-effective alternative to Zoom or GoToMeeting. ConnectHub works on any web browser and on any IOS and Android device to keep businesses in touch with their employees and clients. Marketing Technology News: Informatica Launches Comprehensive Data Governance Support for Snowflake Data…

Vbrick Simplifies Enterprise Communications with Enhanced Microsoft Teams Integration

Vbrick, the leader in enterprise video platform solutions, announced comprehensive integrations with Microsoft Teams, a leading workplace collaboration application, with the December 2020 Rev Platform release. This integration brings complete self-service to all Microsoft Teams users by providing every employee the ability to deliver large scale meetings and webcasts with no IT support needed. Microsoft Teams users are now able to seamlessly and efficiently deliver large scale internal and external video streaming events…

Fuze Named A Visionary In The 2020 Gartner Magic Quadrant For Unified Communications As A Service

Fuze recognized for its ability to execute and completeness of vision for the eleventh consecutive time in this Magic Quadrant report Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that Gartner, Inc. recognized the company as the only Visionary in its 2020 Magic Quadrant for Unified Communications as a Service, Worldwide. This is the eleventh time that Fuze* has been included in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report.…