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Bolt Data Announces Bolt Data Connect, Developed on the Servicenow AI Platform to Unify Equipment Data and Operational Workflows Across the Enterprise

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Syncari Named a Visionary in 2026 Gartner® Magic Quadrant™ for Master Data Management

Bolt Data

Delivering improved customer satisfaction, field team efficiency, and service visibility for industrial equipment manufacturing organizations

Bolt Data announced Bolt Data Connect, developed on the ServiceNow AI Platform, to enable real-time field asset monitoring and service automation. The collaboration enables Bolt Data to create better experiences and drive value for customers.

ServiceNow’s expansive partner ecosystem and partner program is critical in supporting their continued momentum through 2026. The ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help customers transform their business across the enterprise.

As a Registered Build Partner, the certified solution extends the enterprise data model for AI by providing real-time IoT asset data monitoring, automating service response, and enabling intelligent asset lifecycle management. Bolt Data Connect is now available in the ServiceNow Store.

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

Bolt Data Connect bridges operations and service on the ServiceNow AI Platform with live streaming data from equipment, machines, devices, and instruments. It gives industrial equipment manufacturers the visibility and control needed to manage equipment after installation, predict maintenance needs, and fully automate field service responses, reducing costly downtime and improving customer satisfaction.

“Organizations don’t just need data, they need clarity and confidence in their service operations,” said Rob Meredith, CEO of Bolt Data. “With Bolt Data Connect on the ServiceNow AI Platform, we harness equipment and machine data to power AI models that turn reactive service into proactive strategy. With ServiceNow, we’re able to accelerate service transformation for asset-centric organizations.”

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

“As enterprises transition from AI ambition to AI execution, reliable platform partnerships are more important than ever before,” said Alix Douglas, group vice president, Partner Solutions at ServiceNow. “Bolt Data Connect, built on the ServiceNow AI Platform, integrates real-time IoT asset data and intelligent automation to help customers proactively monitor assets and streamline service response. This collaboration highlights the power of innovation when expert knowledge is supported by an AI platform built for scale.”

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DryvIQ Launches Connector for Nasuni®, Expanding Partnership to Deliver Deeper Content Intelligence

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Siteimprove Expands its Agentic Content Intelligence Platform with Conversational Analytics Agent, PDF and Image Accessibility Agent and Keyword Intelligence Agent

DryvIQ | Intelligent Data Management

New Connector Unlocks Deeper Insight into Unstructured Data to Strengthen Governance and AI Initiatives

DryvIQ, a leader in intelligent content lifecycle management, announced the availability of a connector to Nasuni, a leading unstructured data management company. This latest integration expands the companies’ partnership and delivers deeper, actionable intelligence across enterprise content. The new connector enables organizations to migrate content into Nasuni at enterprise speed and scale, while providing a complete picture of their Nasuni content plus other unstructured data systems including collaboration platforms, foundational storage, and line-of-business applications.

Beyond visibility, this expanded partnership empowers customers to act. DryvIQ translates content insights into clear, defensible actions, enabling customers to manage Nasuni file data alongside other enterprise content through a unified view of their data environment. Customers can easily apply consistent governance, compliance, and lifecycle controls across all repositories.

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

“Enterprises don’t struggle with a lack of content; they struggle with a lack of clarity,” said Sean Nathaniel, President and CEO of DryvIQ. “With this new connector, customers can gain visibility into their Nasuni content alongside the content in all their enterprise repositories. That insight enables better governance, improved compliance, faster decisions, and more confident AI execution.”

This connector was developed in response to enterprise customer demand for coordinated governance and modernization workflows across complex environments. The Nasuni File Data Platform, powered by its UniFS® global file system, provides cloud-based file storage, global access, ransomware protection, and operational resilience. DryvIQ builds on this foundation with deep insight, classification, file migration, policy automation, and lifecycle governance for Nasuni and more than 40 other enterprise repositories, enabling large-scale, global data operations without disrupting production workloads or end-user experience.

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

“AI is forcing enterprises to move faster than ever, yet many still make decisions with only a partial view of their content,” said Michael Sotnick, SVP of Business and Corporate Development at Nasuni. “DryvIQ adds intelligence and context that complements Nasuni’s platform, giving customers enterprise-wide visibility and the ability to enforce policies with confidence. Together, we help organizations simplify complex decisions and operate at a global scale.”

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StackAdapt Partners With Experian to Supercharge First-party Data Activation for Advertisers

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Matrix Unveils 'Account Pulse': A First-of-its-Kind AI-Driven Analytics Tool to Revolutionize Media Ad Sales

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Partnership to connect UK brands with customers through smarter targeting and measurement

StackAdapt, the leading AI advertising and orchestration platform, has announced a strategic partnership with global data and technology company, Experian. This partnership empowers UK marketers to maximise the value of their first-party data, leveraging Experian’s advanced ID Resolution and audiences, including industry-leading Mosaic segments, across StackAdapt, one of the fast-growing AI advertising platforms worldwide. Through this collaboration, advertisers can unlock higher match rates into media channels and richer audience insights, powering more impactful, scalable campaigns that reach the right audiences and deliver stronger return on investment.

Amid evolving privacy regulations, consumer expectations and platform adaptations, the ability for marketers to harness first-party data alongside high-quality third-party datasets has become a core driver of performance. Integrating Experian’s signal-agnostic ID resolution—with 80% coverage of UK households—provides advertisers within the platform with a direct, privacy-aware route to translate their customer knowledge into precision targeting and measurement, layering Experian’s extensive deterministic data to expand reach without sacrificing relevance or privacy.

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

Brands and agencies across the StackAdapt platform can also benefit from Experian’s comprehensive suite of third-party UK audience segments, providing diverse and accurate demographic, behavioural and transactional spend insight to enrich audiences, fuel smarter measurement, and build more personalised campaigns that reach high-value customers across multiple channels.

This announcement extends a successful relationship between StackAdapt and Experian in North America, now bringing the benefits of this integration to the UK market.

“This marks a major milestone for our UK growth strategy,” said Michael Shang, SVP, Advertising Technologies at StackAdapt. “Combining Experian’s unmatched consumer data footprint with StackAdapt’s programmatic capabilities gives our clients a powerful advantage in reaching and engaging their most valuable audiences with precision and accountability.”

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

“Experian’s relationship with StackAdapt in the US and Canada has been instrumental in enabling marketers in North America to unlock the full potential of their first-party data, and we’re excited to bring that momentum to the UK,” said Colin Grieves, Managing Director, Experian Marketing Services, UK&I. “By combining our powerful audience database—which reaches the vast majority of UK households—with StackAdapt’s innovative platform, we’re enabling advertisers to harness both first-party and third-party data to deliver smarter, more personalised campaigns at scale.”

The integration is available immediately to UK-based advertisers and agencies. Clients will be able to take advantage of seamless first-party data onboarding, access high-quality audiences powered by Experian, and drive more efficient and effective media activations.

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New Research Reveals APIs are the Single Most Exploited Attack Surface

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New Research Reveals APIs are the Single Most Exploited Attack Surface

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Wallarm 2026 API ThreatStats Report finds APIs sit at the center of vulnerabilities, exploited CVEs, and real-world breaches, with AI and agentic systems accelerating risk

Wallarm released The 2026 API ThreatStats Report, a data-driven analysis of API attack telemetry, published vulnerabilities, confirmed exploitation, and API-related breaches disclosed in 2025. The report shows a consistent pattern CISOs can’t afford to treat as “just an AppSec problem” – attackers are successfully exploiting repeatable failures in identity, access control, and exposed interfaces, often at machine speed and massive scale.

New research from @Wallarm reveals APIs are the single most exploited attack surface. Read the report: https://www.wallarm.com/reports/2026-wallarm-api-threatstats-report

APIs dominate vulnerability and exploit reality, not just theory. APIs are the primary focus of vulnerability and exploit concerns, moving beyond theoretical discussions into real-world threats. Wallarm analyzed 67,058 published vulnerabilities from 2025 and found 11,053 (17%) were API-related. In parallel, analysis of CISA KEV additions in 2025 found that 43% were API-related, making APIs the single largest exploited surface in the dataset.

“API security is at the heart of any AI transformation,” said Ivan Novikov, Founder & CEO at Wallarm. “Every AI application or agent interaction is mediated through an API. API security is integral to successful AI adoption, and AI by its very nature has made the consequences of getting it wrong much larger and much more impactful.”

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

Key findings from The 2026 API ThreatStats Report

AI security is API security, and the overlap is not subtle. The report found 2,185 AI-related vulnerabilities in 2025, with 786 overlapping API-related vulnerabilities. That means 36% of AI vulnerabilities involve APIs. In exploited vulnerabilities, the pattern persists: 36% of AI-related KEVs also involved an API attack surface.

“Abuse beats bugs” in real-world API attacks. The API ThreatStats Top 10, based on observed attack volume, shows attackers favor logic abuse, trust failures, and resource consumption over traditional code defects. In 2025, Cross-Site Issues moved to the top by attack volume, while Injections remained a high-impact anchor threat, and Broken Access Control continued to enable scalable exploitation.

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

Agentic AI introduces a new control plane risk: MCP. Model Context Protocol (MCP) emerged as a leading indicator of where API risk is heading. Wallarm identified 315 MCP-related vulnerabilities in 2025, representing 14% of all published AI vulnerabilities. MCP vulnerabilities showed extreme momentum, including 270% growth from Q2 to Q3 in 2025, and were tied to a Top 10 API breach involving thousands of exposed MCP servers.

Most API vulnerabilities are fast, remote, and easy to exploit. Attackers take full advantage of these attributes. The report found 97% of API vulnerabilities can be exploited with a single request, 98% are easy or trivial to exploit, and 99% are remotely exploitable. In 59% of cases, no authentication is required. Traditional security tools that don’t provide real-time blocking fall short in defending against these API attacks.

What this means for CISOs

The report’s breach analysis reinforces that the most damaging incidents are not driven by sophisticated adversaries. They are driven by repeatable gaps in identity handling and exposed API surfaces. In 2025 breach data, AI platforms and tooling accounted for 15% of API-related breaches, tying software as the largest category in the dataset.

For security leaders, the takeaway is direct: improving AI security is about APIs, and improving API security is not about chasing new attack classes. It’s about systematically addressing identity, exposure, and abuse before automation and scale turn familiar weaknesses into material business risk.

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EVA Live Launches Interactive B2B Web Application to Support Rapid Growth and Client Acquisition

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Bandicam Launches AI Feature to Transcribe Video to Text on Mac

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EVA Live, Inc., an AI-driven digital advertising company, announced the launch of its first client-facing web application for NeuroServer, the company’s AI-driven ad server.

The NeuroServer web application, developed over more than two years, serves as the primary interface powering EVA Live’s proprietary AI advertising platform. Following the NeuroServer beta release two months ago, the web application has already experienced strong early adoption among enterprise clients. Management expects the platform to become a key growth driver and primary revenue engine throughout 2026 and beyond.

Marketing Technology News: MarTech Interview with Liat Barer, Chief Product Officer @ Odeeo

The NeuroServer web application provides online advertising clients with a centralized, real-time environment to launch, manage, and scale digital marketing campaigns. Built on proprietary real-time learning technology, the platform continuously analyzes live performance data to identify optimal audiences, mitigate advertising fraud, and dynamically optimize campaign performance. Early client results indicate the system can increase return on investment by up to 40%.

“The web application allows us to manage thousands of high-value client accounts with speed, transparency, and reliability,” said Robert Vacaro, lead engineer on the NeuroServer web application. “Our infrastructure is designed specifically for large-scale advertisers, enabling us to grow rapidly while delivering consistent performance and measurable results.”

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As EVA Live’s most advanced AI advertising server, NeuroServer is designed to deliver next-generation performance for enterprise marketers. Its companion web application enables rapid client onboarding and streamlined campaign management through a centralized platform built for scale. By combining scalable infrastructure with AI-driven automation, fraud prevention, and real-time ad creation, NeuroServer allows the company to efficiently manage and expand thousands of enterprise customer accounts while improving client ROI and accelerating recurring revenue growth.

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Innovid Expands Social Ads Manager with General Availability of Reddit Campaign Management

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Innovid Expands Social Ads Manager with General Availability of Reddit Campaign Management

Integration Enables Creative Trafficking, Campaign Setup, Delivery, Measurement, and Optimization Alongside Major Social Platforms

Innovid, the independent software platform for the creation, delivery, measurement, and optimization of advertising, announced the general availability (GA) of full Reddit ads management within its Social Ads Manager—bringing Reddit into a unified, cross-platform workflow as marketers increasingly look to simplify how social advertising is planned, activated, and managed. The integration enables marketers to traffic creatives, set up campaigns, manage delivery, and measure and optimize performance for Reddit alongside major social platforms from a single, consolidated environment.

Innovid’s Reddit integration enables marketers to traffic creatives, set up campaigns, manage delivery, and measure and optimize performance alongside major social platforms from a single, consolidated environment.

As social marketers navigate a fragmented ecosystem, many are rethinking how their workflows are structured, prioritizing consolidation, consistency, and control over managing disconnected tools and native platforms. With 100,000+ communities and 116+ million daily active uniques, Reddit is where real people form communities, get answers, share ideas, discuss life, and offer advice. By bringing Reddit into the same enterprise-grade environment social teams already rely on, Innovid helps marketers activate this uniquely intentional audience while moving faster, operating more efficiently, and maintaining greater cross-platform transparency and oversight.

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

With this release, marketers can activate Reddit campaigns directly through Innovid alongside other social platforms—applying consistent workflows, governance, and performance oversight across social investments. The integration eliminates siloed tools and manual processes, giving brands and agencies a more unified way to manage Reddit with the same rigor, automation, and visibility they rely on for the rest of their social advertising.

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

“Reddit has become an increasingly important channel for marketers looking to engage highly intentional audiences,” said Alicia Moses, VP, Partnerships, Innovid. “By bringing Reddit fully into Innovid’s Social Ads Manager, we’re giving marketers a more powerful way to activate and optimize Reddit campaigns alongside the rest of their social investments, and without adding operational complexity.”

The GA release builds on Innovid’s existing Reddit reporting capabilities, giving marketers the ability to move seamlessly from insight to activation within the same environment. By unifying creative trafficking, campaign setup, delivery, measurement, and optimization, Innovid enables teams to execute Reddit campaigns with greater speed and confidence while maintaining cross-platform visibility.

Innovid is a badged Reddit API Partner, a distinction that signals certified expertise with Reddit Ads, early access to product innovations and platform insights, and reflects the companies’ shared commitment to simplifying social advertising through integrated technology solutions.

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ManageEngine Introduces Causal Intelligence and Autonomous AI to IT Operations for Faster Incident Response

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ManageEngine Introduces Causal Intelligence and Autonomous AI to IT Operations for Faster Incident Response

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New Site24x7 Capabilities Combine Domain-Aware Correlations, autonomous AI, And Workflow Orchestration To Drive Self-Healing IT Operations

  • Delivers faster root-cause identification with causal intelligence–driven correlation

  • Improves incident response efficiency using AI

  • Enables controlled remediation at scale through governed workflow orchestration powered by Qntrl

ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, added new causal intelligence and autonomous AI capabilities in Site24x7, its full-stack observability platform. These enhancements transform how enterprises handle outages, shifting from firefighting to autonomous resilience. By drastically reducing mean time to recovery (MTTR) and ensuring service-level agreement (SLA) compliance, Site24x7 helps IT teams safeguard the customer experience and retain trust.

Modern IT environments are increasingly fragmented across hybrid clouds, microservices, and dynamic networks, generating massive volumes of telemetry and predictive anomaly signals every second. When an incident occurs, this complexity turns troubleshooting into a needle-in-a-haystack search, often leading to prolonged downtime. IT teams struggle to correlate anomaly signals and events across these layers, delaying the critical fix to restore normalcy, jeopardizing brand reputation.

“Hybrid and cloud-native architectures have made IT operations highly interconnected, while IT managers are under constant pressure to resolve incidents quickly amid growing complexity,” said Srinivasa Raghavan, director of product management at ManageEngine. “By combining predictive anomaly detection, intelligent event correlation, service dependency context, and AI-driven causal insights, Site24x7 cuts through alert noise to show not just what is broken, but what caused it and what it impacts, helping teams identify the true fault faster and significantly reduce MTTR while minimizing service disruption.”

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

“Triaging and resolving incidents in hybrid environments with growing infrastructure complexity can quickly become a nightmare, especially when SLA commitments are on the line,” said Pravir Kumar Sinha, IT leader at Synechron, a global IT services company and one of the early customers to access the feature. “With Site24x7 AIOps, we’re able to filter out nearly 90% of alert noise, pinpoint issues faster, and accelerate resolution. This helps us achieve stronger SLA adherence, reduce MTTR, and ultimately deliver reliable digital experience for customers.”

The introduction of autonomous AI in Site24x7 represent a practical step toward more autonomous IT operations by analyzing observability data, reducing cognitive overload, and turning insights into clear, actionable guidance. “With MCP providing the control and governance layer, we ensure this intelligence is applied securely and within enterprise guardrails. This empowers IT leaders move toward agentic workflows with confidence, stay ahead of the AI adoption curve, and strengthen the resilience of their critical digital services,” said Raghavan.

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

Key capabilities include:

  • Domain-aware causal correlation with predictive anomaly detection: Detects anomalies and correlates related signals across applications, infrastructure, and networks into a single, context-rich problem—so teams can quickly understand what is connected and where to start.
  • Customizable AI Agents with governed, task-driven automation: Enables customers to create and tailor AI Agents, set approved guardrails using solution documents, and assign tasks that guide agents from analysis to guided action—making response workflows more consistent across teams.
  • MCP-enabled agentic foundation for customers: MCP provides the enabling layer for customers to build and operationalize agentic use cases on top of observability data—standardizing how agents access data, follow approved guidance, and execute tasks within enterprise-ready controls and auditability.
  • Orchestrated remediation with Qntrl: Co-ordinates downstream actions through structured workflows and repeatable runbooks, powered by Zoho’s workflow and orchestration platform Qntrl, with approvals and traceability built in to support controlled automation.

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Ramco Systems Introduces Chia, an Enterprise-Grade Conversational AI Agent for Better Customer Experience

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Ramco Systems Introduces Chia, an Enterprise-Grade Conversational AI Agent for Better Customer Experience

Global enterprise software company Ramco Systems announced its entry into the Agentic AI product segment with the launch of Chia, a conversational AI agent platform designed to redefine how enterprises engage with their customers. Chia is purpose-built for enterprises to reliably automate complex customer support interactions, reducing manual effort, response times, and operating costs, enabling businesses to deliver superior customer experiences at scale.

Part of Ramco’s new AI-driven task automation suite, rTask, Chia delivers enterprise–grade conversational Agents that goes beyond answering queries to reason, decide, and act, executing end-to-end workflows across enterprise systems. This platform empowers organizations to shift from ‘human-in-the-loop’ support models to a future of exception-based human involvement, where AI handles the heavy lifting. Chia does this by executing multi-step backend actions to resolve customer requests, integrating seamlessly with enterprise systems all while operating within defined goals, compliance policies, and guardrails.

At the heart of Chia is a no-code AI Agent Foundry that enables CX teams to design, configure, and deploy AI Agents using plain English instructions, without waiting for engineering cycles.

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With Natural Language Workflow (NLW) capabilities, non-engineering teams can define AI logic such as refund eligibility, booking validations, or policy enforcement in simple English. The system then translates these rules into deterministic, action-taking AI behaviour, thereby preventing hallucinations. Organizations can deploy their first AI Agent in weeks, significantly accelerating time-to-value.

Key features of Chia include:

  • Natural Language Workflow Builder: Design and update AI logics using plain English

  • Multi‑Step Workflow Orchestration: Manage and orchestrate multiple, specialized AI agents for complex, multi-step workflows

  • Omni‑Channel Conversational Presence: Engage users across email, chat, and messaging channels

  • Real‑Time System Integrations: Secure, real-time connectivity with enterprise systems (CRM, ERP, ITSM, HRIS) to execute tasks

  • Enterprise Knowledge Search: Deliver accurate, grounded answers from trusted content

  • Multi‑Lingual and Multi-Modal: Ability to handle text, and visual inputs across diverse languages, with voice coming soon

  • Human‑in‑the‑Loop Escalation: Seamlessly hand off to support teams with context when needed

  • Enterprise‑Grade Security and Privacy: Protect sensitive data with role‑based access, encryption, audit logs, and built‑in compliance controls

  • Explainability and Workflow Logs: Gain complete visibility into AI actions, making compliance reporting, auditing, and root-cause analysis effortless

  • Performance Dashboards: Track deflection, CSAT, resolution metrics and knowledge gaps while uncovering customer intent to continuously improve support outcomes

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Some of the industries that can benefit from Chia include:

  • E‑commerce: Automates orders, returns, refunds, and sales workflows to deliver faster, consistent resolutions, even during peak traffic

  • Travel and Hospitality: Streamlines bookings, itinerary changes, cancellations, and guest support across channels during peak travel seasons

  • Technology and SaaS: Automates onboarding, support, and account workflows while delivering accurate, contextual responses across the customer lifecycle

  • Financial Services: Resolves high‑volume queries with enterprise‑grade security, accuracy, and regulatory compliance

  • Health and Wellness: Automates scheduling, follow‑ups, and wellness support with empathetic and compliant interactions

  • Media and Entertainment: Manages subscriptions, content discovery, and customer support at scale during high‑traffic events

  • Communications and Telecom: Automates service, billing, and technical support with
    consistent, real‑time customer experiences

Abinav Raja, Managing Director, Ramco Systems, said, “Chia addresses a rapidly growing global market need for AI systems that are not just conversational, but truly agentic, capable of reasoning, acting, and delivering measurable outcomes. As our first AI-native product, Chia marks a significant milestone in Ramco’s transformation journey. It is the beginning of a broader roadmap, with many more AI-native innovations planned across our portfolio. This launch is aligned with our vision to transform our entire platform to be AI-native, embedding agentic intelligence into every product we build. We believe the future of enterprise software is agentic by design, autonomous, adaptive, and continuously evolving, and we are committed to leading that transformation.”

Sandesh Bilagi, President & COO, Ramco Systems, said, “Customers today expect accuracy, speed, and seamless support across every touchpoint. Chia rises to this challenge by enabling enterprises to automate complex customer interactions with confidence and control. As Chia enables teams to deploy production–grade AI Agents in weeks, not months, organizations can modernize their support operations without lengthy implementation cycles, ultimately delivering faster and more consistent customer experiences.”

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94% of Developers Would Switch Vendors as Agentic AI Triggers Infrastructure Race

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94% of Developers Would Switch Vendors as Agentic AI Triggers Infrastructure Race

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New research shows 67% already building agentic workflows and 85% expect AI agents to become table stakes within three years.

Nylas released its 2026 State of Agentic AI report, based on a survey of more than 1,000 developers and product leaders building or influencing agentic systems.

Agentic AI is no longer a feature race. It is an infrastructure race.

The research reveals that 94% of respondents would consider switching vendors for stronger, scalable, and compliant agentic AI capabilities. At the same time, 67% are already building or shipping agentic workflows, and 85% believe AI agents will become table stakes within the next three years.

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

Together, the findings point to a market that is moving quickly from experimentation to operational deployment, reshaping how organizations evaluate the foundations of their software stack.

“As agentic AI moves into production environments, the competitive dynamic is shifting,” said Jeff Koets, CEO of Nylas. “This is not about adding AI features. It is an infrastructure race. The vendors that provide clean data layers, reliable APIs, and governance built into their architecture will capture the next phase of market movement.”

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

While adoption is accelerating, the report shows that teams are deploying agentic systems pragmatically. Most workflows are rolled out gradually, with human oversight and governance controls in place. Builders are prioritizing reliability, observability, and compliance as they scale agentic capabilities across real-world systems.

Industry leaders are already seeing large-scale adoption of AI agents across their organizations.

“We now have over 3,258 agents working alongside 1,300 humans,” said Zeb Evans, Founder and CEO of ClickUp, a longtime Nylas customer. “Managers’ agents will manage their ICs’ agents — overseeing them for human-in-the-loop interactions.”

The findings underscore that as agentic AI becomes embedded into day-to-day workflows, infrastructure decisions are becoming strategic. Platforms that can support scalable, compliant, and production-ready agentic systems are positioned to define the next phase of the market.

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Qlik Named a Leader in the 2026 Gartner® Magic Quadrant™ for Augmented Data Quality Solutions

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Designation Marks Seven Years of Qlik Being Recognized as a Leader, Continuing to Scale AI-Driven, Trusted Data Outcomes

Qlik®, a data integration, data quality, analytics, and AI company, announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant for Augmented Data Quality Solutions, marking its seventh time receiving this recognition. Qlik sees this recognition as validation of its commitment to helping businesses ensure the data quality and governance needed to drive AI confidently at scale.

AI models require consistent, complete, and trusted data to generate accurate insights, yet many organizations struggle with gaps, inconsistencies, and unstructured inputs that undermine AI’s effectiveness. Poor data results in unreliable models, biased predictions, and heightened operational risk.

“We’re entering an era where AI does more than recommend, it initiates and acts, often across systems and workflows,” said Matt Hayes, General Manager, Data Business Unit, Qlik. “That makes data quality and governance a practical requirement, not a technical preference. Organizations need to understand what data they have, how it’s changing, and whether it’s fit for use, so AI can operate with the right guardrails and accountability.”

Gartner estimates that, “By 2027, 70% of organizations will adopt modern data quality solutions to better support their AI adoption and digital business initiatives.” By enabling proactive, governed data pipelines, Qlik helps AI systems operate with high-trust data from the start, allowing businesses to scale AI with confidence.

AI is driving demand for next-generation data quality solutions that go beyond basic cleansing. With innovations like the Qlik Trust Score™ for AI, retrieval-augmented generation (RAG) support, and automated data remediation, businesses can move from reactive fixes to continuous, AI-powered data optimization.

Marketing Technology News: MarTech Interview with Omri Shtayer, Vice President of Data Products and DaaS at Similarweb

Key Capabilities of Qlik:

  • Proven execution at scale with broad customer adoption: Qlik is built to support enterprise data quality programs across teams and domains, enabling consistent standards and repeatable outcomes as deployments grow.
  • Metadata-driven data quality and AI readiness: Qlik uses active metadata and lineage to improve transparency, accelerate troubleshooting, and help teams assess whether data is fit for analytics and AI use cases. Qlik Trust Score for AI then provides a clear measure of AI readiness, helping organizations deliver trusted, domain-ready data for confident analytics and AI outcomes.
  • Advanced and native AI-augmented capabilities: Embedded directly into existing data quality workflows, Qlik applies automation and AI-assisted approaches to speed data preparation, matching, and remediation, helping reduce manual effort and improve consistency over time.
  • Flexible hybrid and multi-cloud deployment options: Supporting SaaS, hybrid, and on-premises needs, Qlik helps organizations maintain consistent quality across distributed environments and complex data landscapes. With usage-based pricing and built-in FinOps visibility, organizations gain clear insight into usage and resource consumption.

AI success starts with trusted data. A complimentary copy of the Gartner Magic Quadrant for Augmented Data Quality Solutions will be available for download on Tuesday, February 17, 2026 at Qlik.com

Marketing Technology News: Martech Architecture For Small Language Models: Building Governable AI Systems At Scale

Gartner, Magic Quadrant for Augmented Data Quality Solutions, Sue Waite, Divya Radhakrishnan, Amy Bickel, 11 February 2026

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Mobile Apps Are the New Attack Surface as 72% of Organizations Are Hit by Mobile App Security Incidents

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Mobile Apps Are the New Attack Surface as 72% of Organizations Are Hit by Mobile App Security Incidents

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Analysis of Recent TrendCandy Survey Highlights Rising Client-Side Risk, Customer Churn, and API Abuse

Guardsquare, the leading provider of mobile application security, released its analysis of new independent research conducted by TrendCandy, revealing a widening “client-side trust gap” that is leaving organizations exposed to mobile app security incidents, customer churn, and backend API abuse.

Mobile apps operate outside traditional trust boundaries, but many organizations still rely on OS-level security assumptions that attackers routinely bypass. This research shows the trust gap is already translating into real business impact.

The global survey of 1,360 mobile app developers and security leaders found that 72% of organizations experienced at least one mobile app security incident in the past year, and 65% reported customer churn or app uninstalls as a direct result of security issues. Despite these impacts, many organizations continue to rely on outdated, OS-level security assumptions that fail to protect mobile apps operating “in the wild.”

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“Mobile apps operate outside traditional trust boundaries, but many organizations still rely on OS-level security assumptions that attackers routinely bypass,” said Erica Sheehan, Chief Marketing Officer of Guardsquare. “This research shows the trust gap is already translating into real business impact, from customer churn to increased backend risk.”

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Speed Pressure and AI Are Compounding Risk

The analysis highlights how development velocity and AI adoption are accelerating mobile app risk:

  • 79% of respondents cite time-to-market pressure as the top barrier to stronger mobile app protection, reinforcing persistent misconceptions that security slows development.
  • 96% of developers report using AI-assisted tools to build mobile apps and SDKs.
  • 81% say AI-generated code has introduced new vulnerabilities.
  • More than half of developers report uncertainty around how to properly secure AI-written mobile applications.

From Tradeoffs to a New Mobile Security Standard

The research points to a clear shift in how organizations are approaching mobile security:

  • 91% of respondents prefer security that spans the entire software development lifecycle (SDLC).
  • 96% of organizations using multi-layered protection report fewer mobile app security incidents.

Guardsquare’s analysis concludes that closing the client-side trust gap requires integrated mobile app security that combines automated testing, multi-layered code protection, runtime defenses, mobile API security, and continuous threat monitoring, all without compromising development speed or app performance.

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Omada Selected by Riverty Group to Support Identity Governance at Scale

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Omada Selected by Riverty Group to Support Identity Governance at Scale

Riverty Group accelerates growth strategy with Omada’s scalable identity governance platform

Omada A/S (“Omada”), a global leader in Identity Governance and Administration (IGA), announced that Riverty Group has selected Omada to support its identity governance needs.

Riverty is a leading fintech company, and a Bertelsmann Group company, operating across Europe. With over 4,000 employees, Riverty offers a comprehensive range of payment, collection, and factoring solutions aimed at supporting individuals and businesses in managing cash flows. Riverty processes over 1 billion transactions each year.

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Driven by core values of trust, transparency, and sustainability, Riverty blends technological innovation with a human-centered approach to provide seamless and flexible payment options that support businesses and consumers along their entire transaction cycle.

Following an extensive evaluation, Riverty selected Omada to strengthen security and governance capabilities in support of its corporate growth. Omada will manage approximately 5,500 identities for Riverty and provide enterprise-level support. Riverty will begin with Omada’s Cloud Accelerator, which includes a guaranteed 12-week implementation backed by a proven best-practice framework, enabling rapid time to value and a scalable foundation for future needs.

Omada simplifies identity governance with a full-featured, cloud-native IGA solution that streamlines the management of user identities, access, and entitlements. With a focus on automation and user-centric design, Omada helps reduce manual tasks and enhance operational efficiency, supporting consistent enforcement of security policies, regulatory compliance, and access management at scale. By leveraging advanced capabilities such as AI-driven decision-making and role-based access control (RBAC), Omada enables stronger security and improved user experiences without the complexity traditionally associated with identity governance.

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Dominic Adenuga, Identity and Access Management (IAM) Lead, Tech Infrastructure Architecture & Strategy, Riverty, said: “In a highly regulated environment, we need governance we can prove, and a scalable identity operating model that supports Riverty’s growth across countries and teams.”

Gry Collignon, Managing Director, Omada GmbH, said: “Companies like Riverty operate in highly regulated environments and require robust identity governance to support both security and compliance. Omada makes IGA easier, more intelligent, and more efficient. We’re proud to support Riverty with cloud-native identity governance that delivers the agility and scalability needed to manage complex identity workflows.”

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monday.com Reinforces AI-First Work Platform With Expanded Partner Program

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Rezolve Ai Appoints James House to Lead Reward, Strengthening Its Global AI-Powered Banking and Commerce Platform

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Partner ecosystem growth continues with new dedicated reseller and distributor programs, and a Partner Advisory Board

AI adoption accelerates across the partner program with new AI incentives and revenue opportunities

monday.com, the AI work platform that turns strategy into execution at scale, announced key expansions to its partner program at its sixth annual Partner Summit. The updates are designed to unlock the AI opportunity across the partner ecosystem and enable joint customers to achieve unprecedented efficiency, impact, and growth.

monday.com’s ecosystem continues to scale across geographies, partner types, and service offerings. In 2025, the partner channel accounted for 23% of gross added ARR, supported by 3,000 certified partner representatives.

The multi-day event brings together over 500 professionals from over 40 countries to drive scalable growth across the monday.com ecosystem and build momentum through 2026.

Building an AI-first partner ecosystem

monday.com is reinforcing its transformation into an AI-first work platform, embedding AI across products, workflows, and partner offerings. This enables enterprises to scale impact, move faster, and win bigger in an increasingly competitive environment. At the Partner Summit, the company unveiled several initiatives designed to accelerate partner-led growth and AI adoption across the ecosystem.

For the first time, monday.com is introducing a competitive incentive program focused on monday AI adoption. Partner sales representatives who successfully attach AI capabilities to customer deals will be eligible for unique monetary rewards, with the top performers recognized globally.

The company also launched a new Go-To-Partners platform with AI embedded, replacing its legacy partner directory. As part of the platform, monday.com introduced Matchmaker, an AI-powered matching engine that intelligently connects customers with best-in-class service partners based on industry, expertise, and business needs.

monday.com also announced the introduction of the new AI Genius specialization. This elite, advanced tier recognizes the ecosystem’s top AI partners, offering exclusive benefits such as a dedicated PoC, extra MDF (Marketing Development Funds), and a deeper connection with product leadership.

“Our partners are increasingly leading complex transformations for global customers, and these program enhancements ensure they have the AI resources and capabilities to deliver exceptional value and stay ahead of the pace of innovation,” said Eran Zinman, co-CEO of monday.com. “Our partner program is central to monday.com’s evolution into an AI-first work platform, and together, we’re reimagining how work gets done.”

Together, these updates open new revenue streams for partners through AI-driven implementations, premium advisory services, and long-term value creation for joint customers.

Expanding partner program and ecosystem leadership

monday.com’s ecosystem continues to scale across geographies, partner types, and service offerings. In 2025, the partner channel accounted for 23% of gross added ARR, supported by 3,000 certified partner representatives, underscoring the growing role partners play in delivering value. The monday.com Marketplace now hosts over 900 apps.

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In a significant evolution of its commercial strategy, monday.com is expanding beyond its traditional revenue-share channel model to introduce dedicated reseller and distributor programs. This marks the company’s first major shift in its partner go-to-market approach, opening the ecosystem to new partner types.

“As AI becomes more embedded in the world of work, the economics of partnership change,” said Casey George, Chief Revenue Officer of monday.com. “New partner models are required to meet how customers buy, deploy, and scale AI-driven solutions. Our priority is creating an ecosystem that supports the delivery of sustainable value for partners and customers alike.”

In addition, monday.com is expanding its Partner Advisory Board, which launched in 2025. The Board will include 15 global partners and serve as a strategic forum for high-level collaboration on regional go-to-market strategies and long-term growth.

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Partner recognition and awards

The Partner Summit also features monday.com’s annual Partner Awards, recognizing outstanding contributions across the partner ecosystem. The Partner of the Year awards were presented to The SaaSy People (EMEA), AbilityOps (North America), Alest (LATAM), and Work Perfect (APAC).

“monday.com is redefining how work gets done, and their thoughtful approach to AI is accelerating that transformation,” said Tyler Manee, President at Ability Ops. “Our partnership allows us to bring intelligent, scalable solutions to customers who want more than tools – they want outcomes. We’re excited about what’s ahead.”

“Working with monday.com allows us to bring powerful, intuitive workflow tools to our customers, helping them move faster and achieve more,” said Ella Chew, Workspace Alliances Lead at Softcat. “We’re excited about the growth we’re seeing together and the expanded value we can deliver in the year ahead.”

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DeepL Launches on AWS Marketplace, Supercharging Global Business with AI Translation Power

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DeepL Launches on AWS Marketplace, Supercharging Global Business with AI Translation Power

DeepL, a global AI product and research company, announced its availability in AWS Marketplace. Customers can now access DeepL’s market-leading AI translation and writing assistance solutions via the DeepL API through AWS Marketplace, simplifying the path to procure, deploy, and manage DeepL’s entire Language AI platform in their IT environment.

DeepL’s services integrate highly precise, accurate and secure translations within customers own tools, systems and solutions, reducing adoption bottlenecks. By procuring through AWS, DeepL’s customers benefit from the security, scalability, and global reach of AWS infrastructure. DeepL has also completed the AWS Foundational Technical Review, re-emphasizing its alignment with AWS best practices for security, reliability, and operational excellence.

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“DeepL is helping organizations across Europe and beyond break down language barriers and unlock new growth opportunities,” said Gavin Mee, COO at DeepL. “Making DeepL available in AWS Marketplace makes it easier for customers to discover, procure, and deploy our solutions and streamline the path from evaluation to production. Together with AWS, we equip enterprises with cutting-edge AI for their mission-critical business operations, unlocking speed and scale beyond limits.”

“AWS Marketplace has become essential infrastructure for the AI era—helping customers cut through the noise to discover, evaluate, and deploy the AI solutions they need, while giving partners like DeepL a streamlined path to reach enterprise buyers globally,” said Miguel Alava, AWS General Manager Software and Technology companies EMEA. “DeepL’s availability in AWS Marketplace exemplifies this value: customers gain immediate access to world-class translation AI that helps them break down language barriers and scale globally.”

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Customers including thatgamecompany, a leading gaming studio are already using DeepL’s API on AWS to enable their gamers to communicate seamlessly in any language while playing.

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Rallio’s New Canva Integration Empowers Multi-Location Brands to Create and Publish Content Fast

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Philo Selects Reelgood to Power Content Intelligence and Personalization Across Its Streaming Platform

RALLIO Named One of the “Best Entrepreneurial Companies in America” by Entrepreneur Magazine's 2019 Entrepreneur360 List | PRUndergroundPRUnderground

New integration connects Canva and Rallio workflows, helping franchises and distributed teams move faster while maintaining local control

Rallio | Powered by Ignite Visibility, a leading social media management platform for multi-location brands, today announced the launch of its new Canva integration, designed to reduce friction between content creation and social publishing. The integration allows teams to seamlessly move visual assets between Canva and Rallio’s Media Library, keeping content workflows efficient and centralized.

Visual content plays a critical role in social media success, and Canva is often where that creative process begins. Rallio’s new integration bridges the gap between design and publishing by enabling users to import Canva designs directly into Rallio and export images from Rallio back into Canva for editing or repurposing, eliminating unnecessary downloads and uploads.

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The integration is built specifically with multi-location organizations in mind. Each Rallio Hub or location can connect to its own Canva account, allowing franchises and distributed brands to manage assets independently while avoiding shared logins or cross-location confusion. This structure empowers local teams with the creative autonomy to engage their communities, while ensuring brand consistency across all locations.

“Multi-location brands don’t need more tools; they need better-connected ones,” said Chuck Goetschel, Chief Product Officer at Ignite Visibility. “This Canva integration reinforces our commitment to the multi-location space by removing friction between design and publishing, while still giving local teams the autonomy they need to move quickly and stay on brand.”

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The integration focuses on fast, reliable asset movement between platforms, laying the groundwork for a more seamless design-to-publishing experience. Users can connect their Canva account in just a few clicks through Rallio’s Integrations settings and immediately begin importing and exporting visual assets.

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Sumsub Debuts AI Copilot to Transform Compliance Workflows and Fraud Investigations

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Sumsub Debuts AI Copilot to Transform Compliance Workflows and Fraud Investigations

“Summy”, the first platform-native compliance AI Copilot, delivers clear, actionable insights from platform data inside Sumsub’s workflow, enabling faster and explainable decisions without black-box automation.

Sumsub, a global verification and fraud prevention leader, announced the launch of its new Summy AI Copilot (“Summy”), the first platform-native AI agent for compliance and fraud teams. Fully integrated into the Sumsub platform, Summy transforms complex, real-time case data into clear, actionable insights within existing workflows, enabling investigators and compliance officers to make faster, smarter decisions without leaving the platform.

Summy was first introduced as an AI Assistant within Sumsub’s Case Management solution last year, where it equipped financial crime teams to manage growing alert volumes by prioritizing key risk signals and shortening investigation cycles. The new release evolves Summy from a case-focused assistant into an AI Copilot spanning the entire Sumsub platform, now supporting a broader set of compliance and fraud workflows.

This launch comes amid a surge in sophisticated fraud attacks. According to Sumsub’s Identity Fraud Report 2025-2026, multi-step, resource‑intensive schemes powered by AI increased 180% year‑on‑year globally in 2025. At the same time, global regulators are tightening anti‑scam and AI‑related rules—from the EU Artificial Intelligence Act to Singapore’s Protection from Scams Act—raising expectations for transparency and documentation, while pressing compliance teams to make well-reasoned decisions in a more timely manner.

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Embedded across the Sumsub platform via an AI chat interface, Summy is a large language model‑based AI Copilot that works entirely through plain‑language queries. Designed for compliance officers, risk managers, and fraud investigators, it delivers precise, audit‑ready outputs grounded in Sumsub data, ensuring decisions are traceable and well-documented within existing workflows. Operating within thresholds and controls set by compliance teams, Summy keeps AI-driven actions aligned with established policies, eliminating black-box automation and ensuring decisions remain under human control. In practice, it significantly reduces manual analysis and accelerates case handling, helping risk and compliance teams achieve productivity gains of up to three times, on average.

Key capabilities of Summy include:

  • Product knowledge: Accessible 24/7 through the AI chat interface, Summy instantly retrieves information on Sumsub’s features, setup flows, and troubleshooting, eliminating delays in obtaining technical support.

  • Visual analytics: Generates charts and graphs from platform data to highlight trends and performance insights in seconds for compliance and fraud teams.

  • Compliance advice: Provides structured, market-specific guidance on regulatory requirements and workflow design, aligned with the latest rules and expectations.

  • Case summaries: Summarizes complex cases and alerts into concise overviews that highlight key risk signals and suggested next steps, supporting quicker and more consistent decisions.

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“Summy has become an integral part of our daily operations, providing our team with rapid clarity on compliance workflows and product usage without relying on lengthy documentation or manual support requests,” said Svetlana Shchennikova, KYC Product Ops Lead, Mercuryo. “The AI Copilot frees up capacity for deeper analysis of more complex, high-impact decisions. While human expertise remains central to our process, Summy has proven to be a reliable first point of reference for compliance and product inquiries.”

“Unlike autonomous AI systems that make opaque decisions, Summy is designed as a supporting AI agent for compliance teams, not a substitute for them. All decisions remain under human control, without sacrificing reliability, traceability, or accountability,” said Andrew Novoselsky, Chief Product Officer at Sumsub. “With Summy and our recently launched AI Agent Verification, we are investing in an AI ecosystem where agents are explainable, tied to real accountability, and built to help businesses stay ahead of increasingly sophisticated fraud.”

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Ooma Launches POTSTracker.com to Help Organizations Track and Manage POTS Line Discontinuance

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Ooma Launches POTSTracker.com to Help Organizations Track and Manage POTS Line Discontinuance

Téléphone VoIP Ooma

AI-Powered Platform Provides Visibility into Copper Network Retirement and Legacy Voice Service Risk

Ooma, Inc., a provider of advanced communications services for businesses and consumers, announced the launch of POTSTracker.com, an AI-powered monitoring and analysis platform designed to help organizations navigate the complex landscape of legacy voice service discontinuance. As telecommunications carriers across the United States accelerate the retirement of traditional copper-based Plain Old Telephone Service (POTS) lines, POTSTracker.com gives enterprises and multi-site organizations the visibility and planning tools needed to support business continuity.

“The retirement of copper-based voice services is no longer a future concern—it’s a present-day operational risk for organizations that depend on POTS for critical systems,” said Chris Burgy, senior vice president, corporate development at Ooma.

POTSTracker.com is one of the first centralized platforms focused specifically on tracking POTS discontinuance activity and related risk signals across geographies and carriers.

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Regulatory and market shifts have accelerated copper network retirement. In recent years, the Federal Communications Commission (FCC) reduced legacy copper service obligations, giving carriers greater latitude to discontinue POTS lines and retire legacy infrastructure. As a result, discontinuance notices and wire center shutdowns are increasing across the country. Many organizations still rely on POTS lines for mission-critical applications, including fire alarm systems, elevator phones, security systems, and point-of-sale terminals, often without centralized visibility into where they are exposed or when service may be withdrawn.

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“The retirement of copper-based voice services is no longer a future concern—it’s a present-day operational risk for organizations that depend on POTS for critical systems,” said Chris Burgy, senior vice president, corporate development at Ooma. “Many organizations don’t realize they are in a discontinuance path until they receive notice or experience a disruption. With POTSTracker.com, we’re giving enterprises the visibility, intelligence, and confidence they need to stay ahead of carrier discontinuance activity, protect essential services, and plan transitions on their own terms—before outages and surprises occur.”

POTSTracker.com AI-powered capabilities from Ooma include:

  • Real-Time FCC Discontinuance Monitoring: Automated tracking of carrier discontinuance notices with geographic mapping of affected areas
  • Risk Assessment & Auditing: Auditing tools with criticality scoring for POTS-dependent assets
  • Watch List Management: Priority location tracking with automated alerts when new filings affect monitored areas
  • POTS Line Inventory Management: Centralized inventory tracking with carrier and cost visibility
  • Pricing Intelligence: Aggregated pricing data to help inform migration planning
  • Multi-Tenant Architecture: Enterprise-ready design supporting partners, resellers, and customer organizational structures

With discontinuance activity increasing and timelines tightening, proactive visibility is becoming essential for organizations that still depend on legacy copper lines.

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JPLoft Strengthens Its Web Development Services to Support Digital Growth for Businesses

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Newsroom PR Aligns Leadership Around LLM Visibility

JPLoft

JPLoft enhances its web development services, empowering businesses with advanced technologies for faster digital growth.

JPLoft announced the expansion of its web development services to help businesses achieve scalable and long-term digital growth. The enhanced service offering focuses on building flexible, high-performing web solutions that support modern business goals.

We aim to empower businesses with future-ready web solutions that drive growth, enhance customer experiences, and reflect our commitment to innovation and long-term value.”

— Rahul Sukhwal

With this expansion, JPLoft aims to help startups, businesses, and enterprises create reliable digital platforms that grow alongside their operations.

As businesses increasingly rely on digital channels to connect with customers, manage operations, and deliver services, the need for scalable and future-ready web solutions has become more important than ever.

JPLoft’s strengthened web development services to support this shift by combining smart planning, user-focused design, and modern technology to deliver measurable results.

Market Demand for Scalable Web Development

Nowadays, businesses face constant pressure to scale their online presence quickly and smoothly. Websites and web platforms are no longer simple information pages.

They are now central tools for sales, customer engagement, data handling, and service delivery. As businesses grow, many struggle with slow websites, limited features, and systems that cannot handle increased traffic or data.

Market demand for scalable web development has grown as companies expand into new regions and adopt cloud-based operations. Another challenge businesses face is adapting to changing customer expectations.

Users expect fast loading times, smooth navigation, mobile-friendly design, and secure experiences. Scalable web development helps solve these challenges by building flexible systems that adapt to growth and user behavior over time.

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JPLoft’s Expanded Web Development Capabilities

To meet growing market demands, JPLoft, as a custom web development company, has expanded its capabilities with a strong focus on scalability, performance, and long-term value.

► Custom and Scalable Web Solutions

The company develops custom web solutions tailored to specific business needs.

Instead of using one-size-fits-all approaches, the team focuses on understanding business goals, user needs, and plans.

This allows the creation of web platforms that scale smoothly as user numbers, data, and features increase.

► Secure, Performance-Driven Development

Security and performance are built into every stage of development.

JPLoft follows best practices to protect user data, prevent security risks, and ensure stable system performance.

Optimized coding, efficient data handling, and strong security layers help deliver fast and reliable web experiences.

► Cloud-Ready and Future-Proof Architecture

The expanded services include cloud-ready architectures that support flexibility and easy scaling.

Cloud-based development helps businesses manage resources better, reduce downtime, and improve system reliability.

These future-proof designs allow businesses to add new features or expand operations without major system changes.

Through these capabilities, JPLoft ensures that web platforms remain strong, flexible, and ready for long-term growth.

Technologies and Development Approach

JPLoft’s expanded web development services are supported by modern technologies and a clear development approach that aligns with business goals.

● Modern Frameworks and Tech Stack

The company uses reliable and widely adopted frameworks such as React.js, Angular, and Vue.js for front-end development. However, this ensures fast performance and smooth user experiences.

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For back-end development, the company leverages Node.js, Laravel, Django, and Ruby on Rails to create secure and scalable server-side systems. JPLoft also uses RESTful APIs and GraphQL to enable smooth integration with third-party tools and services.

To support scalability and long-term usability, the tech stack includes cloud platforms such as AWS, Microsoft Azure, and Google Cloud, along with databases like MySQL, PostgreSQL, and MongoDB.

Businesses can hire web developers from JPLoft to reduce technical risk while keeping their web platforms easy to update and future-ready.

● Agile and Business-Aligned Development Methodology

JPLoft follows an agile development approach that allows continuous improvement and quick adjustments. Projects are developed in phases, with regular reviews and updates.

This method helps businesses stay involved in the process and ensures that the final product aligns with real business needs. The development approach focuses on collaboration, clear communication, and practical solutions.

By aligning technical decisions with business goals, JPLoft delivers web platforms that support growth, efficiency, and user satisfaction.

Integration Capabilities and Third-Party System Support

Modern businesses use many tools to manage sales, payments, inventory, marketing, and customer data.

JPLoft builds web solutions that integrate easily with third-party systems. They help businesses manage everything from one connected platform.

1) CRM Integration

Customer Relationship Management (CRM) systems help businesses manage leads, customers, and sales processes. JPLoft integrates web platforms with popular CRM tools so that customer data flows smoothly between systems.

With proper CRM integration, businesses can:

• Track leads in real time
• Improve customer communication
• Manage follow-ups easily
• View customer history in one place

This creates a smooth experience for both the business and the customer.

2) Payment Gateway Integration

For businesses that sell products or services online, secure payment processing is essential. JPLoft integrates trusted payment gateways into web platforms to ensure safe and smooth transactions.

Benefits of payment gateway integration include:

• Secure online transactions
• Fast payment processing
• Support for multiple payment options
• Better customer trust

A smooth checkout process also improves conversion rates and reduces cart abandonment.

3) ERP System Integration

Enterprise Resource Planning (ERP) systems help businesses manage core operations such as inventory, accounting, supply chain, and human resources.

For example, when a product is sold online, inventory levels can update automatically in the ERP system. Financial data can also sync in real time, reducing manual work and errors.

ERP integration helps businesses:

• Improve operational efficiency
• Reduce duplicate data entry
• Maintain accurate records
• Manage resources better

This creates a unified system where different departments stay aligned.

4) API Integration

APIs allow different systems and applications to communicate with each other. JPLoft uses secure and well-structured APIs to connect web platforms with third-party services.

Through API integration, businesses can:

• Connect with external platforms
• Add new features easily
• Sync data in real time
• Expand system capabilities

APIs make web platforms flexible and ready for future growth. If a business wants to add new services or tools later, the system can support those changes without major rebuilding.

Business Impact and Client Benefits

The expanded web development services by the company are designed to deliver clear and measurable benefits for businesses across industries.

● Improved Scalability and Performance

Businesses benefit from web platforms that handle growth smoothly. Whether traffic increases or new features are added, the system remains stable and fast. This helps businesses avoid performance issues and costly rebuilds.

● Reduced Operational Complexity

Well-structured web systems reduce technical issues and simplify management. Businesses can focus on growth instead of constant maintenance. Clear system design also helps teams manage content, data, and integrations more easily.

● Faster Digital Transformation for Businesses

With modern tools and scalable design, businesses can adopt digital solutions faster. This supports quicker market entry, better customer engagement, and improved service delivery. JPLoft’s approach helps businesses move forward with confidence in their digital strategy.

Overall, clients gain reliable web platforms that support both current needs and future growth.

Industries and Business Types Served

JPLoft’s expanded web development services are designed to support a wide range of business types and industries.

► Startups, SMBs, and Enterprises

Startups benefit from flexible platforms that scale as their businesses grow. Small and medium businesses gain reliable systems that support expansion without high costs. Enterprises receive scalable solutions that manage large user bases, data volumes, and complex operations.

► Key Sectors Supported

JPLoft serves multiple industries, including technology, healthcare, education, retail, real estate, logistics, and professional services. Each solution is tailored to industry needs, ensuring compliance, usability, and performance.

By serving diverse sectors, JPLoft brings cross-industry experience that strengthens every project.

Commitment to Innovation and Long-Term Growth

JPLoft remains committed to continuous improvement and innovation. Alongside its full stack development services, the company invests in new technologies, team training, and refined processes to deliver stronger, measurable results. Every project is built with reliability, scalability, and long-term performance in mind.

The company understands that lasting digital success begins with solid technical foundations. Through quality engineering and strategic execution, JPLoft helps businesses build platforms that support steady growth and adapt to evolving market demands.

This approach ensures clients receive more than just a website — they gain a dependable digital asset built for sustained value and future expansion.

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TTEC Sets New Standard for AI-Driven Frontline Performance with TTEC Perform™ and TTEC RealSkill™

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TTEC Sets New Standard for AI-Driven Frontline Performance with TTEC Perform™ and TTEC RealSkill™

TTEC logo

Integrated AI training and performance ecosystem significantly improves associate proficiency, performance and sales across TTEC’s global contact centers

TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, announced the expansion and growing enterprise adoption of its AI-driven frontline performance ecosystem, anchored by TTEC RealSkill™ and TTEC Perform™.

Built to bridge the gap between AI investment and real business outcomes, the integrated ecosystem enables organizations to operationalize AI across the associate lifecycle—from onboarding and skill development to coaching and real-time performance execution.

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Today, the solution supports 100+ enterprise clients and at least 25,000 frontline agents globally, helping organizations translate skills, behaviors, and data into sustained performance improvement at scale. Clients across industries have achieved measurable gains, including:

  • 12% improvement in associate retention
  • 6–8% reduction in average handle time
  • 100% compliance accuracy within 60 days
  • 23% increase in Net Promoter Score
  • 10% lift in sales conversion rates

Unlike fragmented AI deployments limited to training or coaching, TTEC’s unified approach connects learning directly to frontline execution. By combining immersive AI-powered practice, performance intelligence, and closed-loop coaching, enterprises gain consistent, measurable impact across complex, high-volume CX environments.

“AI doesn’t change performance on its own — people do,” said Julie Stone, Group Vice President and Chief Learning Officer at TTEC. “What’s been missing in the market is a way to turn AI insights into everyday behaviors that drive results. When associates can practice in realistic environments, receive timely coaching, and see how their actions connect to business outcomes, that’s when transformation becomes real and repeatable.”

At the core of the ecosystem, TTEC RealSkill™ delivers immersive, AI-powered simulations that let associates practice real-world customer interactions in a safe, repeatable environment. TTEC Perform™ extends that foundation into daily operations, delivering AI-driven coaching, performance analytics, and automated root-cause analysis tied directly to business outcomes.

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Together, the platforms apply a single, consistent skills and behavior framework from onboarding through ongoing performance optimization—eliminating silos between learning, coaching, and execution.

By tagging AI-powered simulations to the same skills used in live coaching, the ecosystem creates a continuous feedback loop between learning and on-the-job performance, giving leaders a unified, real-time view of frontline effectiveness.

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Infosys and Anthropic Announce Collaboration to Unlock AI Value across Complex, Regulated Industries

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Infosys and Anthropic Announce Collaboration to Unlock AI Value across Complex, Regulated Industries

  • Collaboration launches in telecommunications with dedicated Anthropic Center of Excellence, expanding across financial services, manufacturing, and software development

  • Infosys Topaz™ and Anthropic’s Claude models, including Claude Code, combine to automate complex workflows, accelerate software delivery, and build agentic AI solutions across industries

Infosys, a global leader in next-generation digital services and consulting, announced a strategic collaboration with Anthropic, an AI safety and research company, to develop and deliver advanced enterprise AI solutions to companies across telecommunications, financial services, manufacturing, and software development. The collaboration will begin in telecommunications with a dedicated Anthropic Center of Excellence to build and deploy AI agents tailored to industry-specific operations. The collaboration will further expand across industries, including financial services, manufacturing, and software development.

At its core, the collaboration integrates Anthropic’s Claude models, including Claude Code, with Infosys Topaz AI offerings to help enterprises automate complex workflows, accelerate software delivery, and adopt AI with the governance and transparency that regulated industries require.

The collaboration reflects a shared commitment to ensuring AI drives real transformational value, not just efficiency gains. Together, Infosys and Anthropic aim to help clients reimagine the enterprise operating model by combining deep industry expertise, frontier AI, and engineering scale into one unified approach.

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A core focus will be agentic AI – systems that go beyond answering questions to independently handling multi-step tasks like processing claims, generating and testing code, or managing compliance reviews. Using tools like the Claude Agent SDK, Infosys and Anthropic will help clients build AI agents that can work persistently across long, complex processes rather than one-off interactions. The collaboration will also help organizations modernize legacy systems, combining Infosys Topaz and Claude to accelerate migration and reduce the cost of updating aging infrastructure.

Building on these agentic AI capabilities, Infosys and Anthropic will develop custom AI agents tailored to specific industries and business functions:

  • In telecommunications, AI agents will help carriers modernize network operations, streamline customer lifecycle management, and improve service delivery – bringing intelligent automation to one of the most operationally complex and heavily regulated industries in the world.
  • In financial services, AI agents will help firms detect and assess risk faster, automate compliance reporting, and deliver more personalized customer interactions – such as tailoring financial advice based on a client’s full account history and market conditions.
  • In manufacturing and engineering, Claude will help accelerate product design and simulation, reducing R&D timelines and enabling engineers to test more iterations before production.
  • In software development, teams will use Claude Code to write, test, and debug code – helping developers move faster from design through production. Infosys is already deploying Claude Code within its own Exponential Engineering organization, building internal expertise and best practices that will directly inform client engagements.

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Dario Amodei, Chief Executive Officer and Co-Founder, Anthropic, said, “There’s a big gap between an AI model that works in a demo and one that works in a regulated industry – and if you want to close that gap, you need domain expertise. Infosys has exactly that kind of expertise across important industries: telecom, financial services, and manufacturing. Their developers are already using Claude Code to accelerate their work and to create AI agents for industries that demand precision, compliance, and deep domain knowledge.”

Salil Parekh, Chief Executive Officer, Infosys, said, “AI is not just transforming business – it is redefining the way industries operate and innovate. Our collaboration with Anthropic marks a strategic leap toward advancing enterprise AI, enabling organizations to unlock value and become more intelligent, resilient, and responsible. From modernizing financial services with intelligent risk management and compliance, to enabling engineering businesses to lead with AI-driven design and manufacturing, the goal is to leverage the joint expertise of Infosys and Anthropic to accelerate AI value realization for global enterprises.”

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