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H2O.ai appoints Ingram Micro as Distributor for ANZ, Strengthening its AI Fulfilment Leadership

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H2O.ai, a pioneer in sovereign AI and global leader in agentic, predictive, and opensource generative AI and machine learning, announced a new distribution agreement with Ingram Micro Australia and New Zealand. Under the agreement, Ingram Micro becomes a key route to market for the full H2O.ai portfolio across Australia and New Zealand, including the H2O opensource platform, h2oGPTe, Document AI, and enterprise grade Agentic AI solutions.

This strategic collaboration expands H2O.ai’s reach in the region and reinforces Ingram Micro’s position as ANZ’s largest technology distributor and a leader in AI fulfilment. By incorporating H2O.ai’s proven, Kagglewinning AI stack into its rapidly growing ecosystem, Ingram Micro empowers partners to deliver secure, sovereign, and production ready Generative and Agentic AI solutions. All offerings will be discoverable, quotable, and transactable via Ingram Micro’s Xvantage™ AI enabled platform.

Built on the foundations of trust, transparency, and enterprise grade security, Xvantage™ consolidates software, infrastructure, and cloud marketplace capabilities into a single intelligent hub. By pairing H2O.ai solutions with leading infrastructure vendors and cloud services, Xvantage™ allows partners to deliver in country AI outcomes with unprecedented speed and efficiency.

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Jamie Lim, Vice President, Partnerships, Asia Pacific at H2O.ai, said:

“Partnering with Ingram Micro combines our expertise in AI platforms and solutions with their extensive partner ecosystem, enabling organisations to accelerate AI adoption at scale. Together, we can bring practical, production ready AI capabilities to more businesses and drive meaningful outcomes across industries in Australia and New Zealand.”

Hope McGarry, Vice President and Chief Country Executive, Ingram Micro Australia, said:

“We’re proud to collaborate with H2O.ai and bring genuine opensource Generative and Agentic AI leadership to our channel. This collaboration enables our partners to design and sell recurring AI services that may drive long term business impact, while helping address critical industry trends such as data sovereignty and ethical AI deployment.”

John Brown, Senior General Manager, Strategy, AI and Emerging Vendors, Ingram Micro Australia, added:

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“H2O.ai is a crucial addition to our AI portfolio. Their opensource foundation, enterprise grade performance, and commitment to responsible AI align strongly with the needs of Australian and New Zealand organisations amid increasing scrutiny around AI ethics, sustainability, and governance. Our partners can now deliver production AI solutions faster and more profitably than ever before.”

Brook Gyde, General Manager, ASG and Cloud, Ingram Micro New Zealand, added:

“H2O.ai’s focus on sovereign and responsible AI aligns strongly with what New Zealand customers are looking for – transparency, control, and clear business outcomes. When combined with the capabilities of our Xvantage™ platform, this relationship helps partners design, quote, and transact AI solutions more efficiently, while creating differentiated cloud and managed services that deliver long term value.”

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Amperity Expands Australian Presence with AWS and Strategic Investment in Talent

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Amperity Expands Australian Presence with AWS and Strategic Investment in Talent

Amperity is the AI-Powered Customer Data Cloud | Amperity

Expansion builds on rapid customer growth and rising demand across retail, financial services, and travel in Australia

Criteo Expands GO with Full Self-Service Access to Its AI-Powered Performance Platform

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Criteo

New offering enables cross-channel, full-funnel performance campaigns in as few as five clicks
Former Google Head of Shopping Courtney MacConnell joins Criteo to lead GO

Criteo , the global commerce intelligence platform, announced the expansion of its GO platform with full self-service access for small and mid-sized businesses (SMBs) and growth-stage commerce brands. Criteo GO enables advertisers to independently create an account, enter billing details, and launch campaigns in as few as five clicks. By expanding access to Criteo’s AI-powered performance capabilities, the company can scale to a wider advertiser base while delivering measurable outcomes across the shopper journey.

Designed to simplify activation and dynamically allocate budgets across channels, Criteo GO unifies display, video, native, and social within a single campaign environment. The platform automatically optimizes spend to drive the best outcome, while built-in generative AI creative tools produce and adapt ad formats, including video, to maintain consistent, high-performing messaging across channels.

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GO campaigns have already demonstrated strong performance in the market. Campaigns that include social activation deliver more than 20% higher return on ad spend (ROAS) compared to traditional configurations. This performance has contributed to increased advertiser investment and lower churn, reinforcing Criteo GO’s role as a durable growth driver for the company.

“As a growing brand, speed and creativity are critical to how we show up in the market,” said Eric Prum, Co-Founder & Co-CEO at Very Great, a digitally native consumer product company behind brands including Wild One, W&P, and Courant. “Criteo GO’s AI-powered capabilities allow us to move from idea to execution quickly, helping us stay agile, make smarter decisions, and drive meaningful cross-channel, full-funnel results without adding complexity.”

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As consumer touchpoints fragment across platforms, channels, and devices, many legacy tools remain confined to closed ecosystems, limiting reach and transparency for marketers. Criteo GO addresses this challenge by harnessing the scale of its global commerce data, including 740 million daily shoppers, $1T in annual transactions, and 5 billion product SKUs to help brands engage high-intent consumers wherever they discover and shop online.

“Performance marketing is being redesigned in real time and marketers can no longer afford to operate in channel silos,” said Todd Parsons, Chief Product Officer and President of Performance Media at Criteo. “With GO’s new self-service capabilities, we’re opening our platform to a broader set of advertisers, giving growing brands access to AI-powered, cross-channel, full-funnel performance capabilities at scale, while unlocking a meaningful, multi-year growth opportunity for Criteo.”

Criteo GO’s Onboarding Agent is available today, marking a significant step forward in advancing Criteo’s agentic capabilities. By forecasting results and automatically configuring key parameters,

the Onboarding Agent reflects Criteo’s vision of an AI-powered ecosystem where campaigns are not only automated but intelligently guided from launch to scale.

To support the expansion of Criteo GO globally, the company has also appointed Google veteran Courtney MacConnell as Vice President of Commercialization for GO. Most recently Head of Shopping at Google, MacConnell brings significant operating experience scaling Google’s Performance Max solution, as well as a proven track record of driving AI-powered commerce outcomes for brands. In this role, she will work alongside newly appointed Vice President of GO Product Christopher Towl to lead the next phase of Criteo GO’s growth and evolution.

“We’re excited to welcome Courtney to Criteo at such a pivotal moment for GO,” Todd Parsons added. “We’ve built strong momentum with this offering, and with Courtney and Christopher at the helm, we’re well-positioned to scale execution globally and make Criteo GO a cornerstone of how brands achieve performance outcomes across channels.”

Criteo GO’s self-service capabilities are now available in the U.S. and U.K., with plans to expand to other markets later this year.

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Segra Launches SkyVoice, a Unified Communications Platform Built for Modern Business Communications

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Segra Launches SkyVoice, a Unified Communications Platform Built for Modern Business Communications

Segra, one of the nation’s largest independent fiber network companies, announces the launch of SkyVoice, a unified cloud communications platform designed to simplify business communications by bringing voice, collaboration, and contact center capabilities together in one intelligent environment.

SkyVoice gives businesses a unified communications platform that simplifies how teams connect and collaborate, allowing users to access the platform whether they’re in the office or remote through integrated desktop and mobile apps. By bringing essential tools and intelligent features into one centralized platform, it delivers a more seamless, efficient, and modern communications experience. The launch expands Segra’s communications portfolio with a more unified offering built to support evolving business needs.

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“Businesses are trying to manage more communication channels than ever, but many are still doing it across disconnected systems,” said Justin Brinker, Senior Vice President, Strategic Technology Solutions at Segra. “SkyVoice brings those functions together in one environment, making it easier to manage voice, collaboration and customer interactions while giving businesses the reliability and visibility they need to operate efficiently.”

Moving communications to the cloud also gives businesses greater flexibility to adapt as needs change. By reducing reliance on legacy hardware and separate communication tools, organizations can simplify management, avoid costly equipment upgrades and keep technology current while supporting employees and customers across locations.

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SkyVoice supports direct integration with widely used business platforms, including Salesforce, Microsoft Teams, Zendesk, NetSuite, and HubSpot, allowing organizations to connect communications directly into existing workflows and customer systems.

Because SkyVoice is delivered over Segra’s owned fiber infrastructure, customers also benefit from high-bandwidth, low-latency performance that supports clearer voice quality, minimal jitter, and more consistent communications than services dependent on public internet routing.

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Inspiro Announces Strategic Expansion into Comprehensive Business Process Services to Drive Next-Generation Enterprise Efficiency

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Inspiro Announces Strategic Expansion into Comprehensive Business Process Services to Drive Next-Generation Enterprise Efficiency

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Altius Inspiro (Inspiro), a globally recognized leader in digital customer experience (CX) management, announced a strategic expansion of its service portfolio to include comprehensive Business Process Services (BPS). The evolution highlights Inspiro’s shift from serving as a cost-reduction and process-efficiency partner—focused on providing a competitive workforce—to becoming a value-driven partner, holistically supporting the client’s entire business operation, encompassing not only efficiency but also enabling revenue generation and profit growth.

Anchored by the strategic philosophy of “Achieving More with Less,” Inspiro’s newly expanded BPS framework is engineered to optimize resources, streamline complexity, and accelerate time-to-market. By integrating Lean Six Sigma methodologies with AI-powered automation and advanced data analytics, Inspiro transforms legacy operations into agile business engines. Through this optimized delivery model, Inspiro is currently collaborating with global enterprises to set remarkable operational benchmarks, helping them achieve 60% in cost savings and driving a 40% increase in process efficiency.

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The shift to integrated BPS addresses the growing enterprise demand for streamlined front-to-back-office workflows.

“Our foundation in customer experience remains central to who we are, but our clients’ needs and challenges have changed,” said Ryo Ohashi, President and Chief Executive Officer of Inspiro. “They are no longer asking us only to manage customer interactions; they are asking us to help improve the way their entire business operates. For our existing clients, this means we can extend our discipline and performance culture beyond isolated touchpoints to deliver smarter, leaner, and more impactful solutions across their entire operational footprint.”

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As the global market accelerates toward holistic digital transformation, organizations require partners capable of delivering multi-shore resilience and outcome-based results. Inspiro’s BPS expansion directly addresses these evolving dynamics. By bridging the gap between front-office engagement and back-office administration, the company equips business leaders with the critical infrastructure necessary to sustain long-term growth and maintain a competitive edge.

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Bandicam Introduces VideoTrimmer.com for Fast, Free Video Trimming

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Bandicam Company - Logo and image resources

A free browser-based tool that enables fast, privacy-focused video trimming with no software installation required

Bandicam Company has announced the launch of VideoTrimmer.com, a new browser-based solution designed to simplify the video editing process. The platform offers users a fast and accessible way to trim videos directly within their browser, eliminating the need for software installation or complex editing tools.

We launched VideoTrimmer.com to make video trimming faster and easier for anyone who wants simple results without complicated software.”

— Denny

The newly launched video trimmer provides a streamlined experience for users seeking quick edits without compromising quality or privacy. The service is completely free to use, requires no sign-up, and produces videos without any watermark. It supports popular formats such as MP4, WebM, and MOV, allowing users to trim clips efficiently and export them as high-quality MP4 files.

VideoTrimmer.com is built with a focus on simplicity and speed. Users can select a video file from their device, set precise start and end points using intuitive controls or manual input, and instantly preview the trimmed output. The platform also offers multiple trimming modes, including Auto, Fast, and Re-encode, enabling users to choose between speed and precision depending on their needs.

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A key differentiator of the service is its privacy-first approach. Unlike many online editing tools, VideoTrimmer.com is designed to process videos entirely within the user’s browser. This ensures that files are not uploaded to external servers, allowing users to trim videos with greater confidence and control over their data.

Denny Oh, CEO of Bandicam Company, commented on the launch, stating, “We launched VideoTrimmer.com to make video trimming faster and easier for anyone who wants simple results without complicated software.” He added, “Our goal was to create a solution that balances convenience with privacy, so that users can trim videos online more comfortably and securely.”

The platform is compatible with major browsers including Chrome, Edge, and Firefox, and supports trimming of Full HD and 4K videos. With features such as instant preview, frame-accurate editing, and no upload queues, the service is tailored for users who require quick edits without delays.

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While VideoTrimmer.com focuses on simplicity and accessibility, Bandicam Company continues to offer advanced solutions through its desktop software lineup. For users working with larger files or requiring more comprehensive editing capabilities, the Bandicut video cutter provides high-speed processing, support for additional formats, and advanced features such as splitting, merging, and batch editing.

In addition to its video editing tools, the company also offers a screen recorder solution that allows users to capture high-quality video content across both Windows and macOS platforms. Together, these tools form a comprehensive ecosystem designed to support content creation for various purposes.

With the introduction of VideoTrimmer.com, Bandicam Company is expanding its portfolio to include web-based solutions that complement its desktop software. The new platform is positioned as an ideal tool for users who need quick, efficient video trimming without the overhead of traditional editing software.

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EZdial.online Chooses Telnyx to Power Its Brin

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EZdial.online integrates Telnyx’s network to give businesses full control over their voice infrastructure with enterprise-grade reliability and flexibility.

BFF Software Integrates Telnyx as Bring Your Own Carrier (BYOC) Provider to Power EZdial.online MCA Dialer Platform

BFF Software announced the integration of Telnyx as the Bring Your Own Carrier (BYOC) provider powering voice infrastructure for EZdial.online, its browser-based power dialer and CRM platform built for the Merchant Cash Advance (MCA) industry.

Selecting Telnyx as our BYOC carrier was an easy decision. Their network reliability and flexibility align perfectly with what EZdial.online customers expect from a modern communications platform.”

— Bronson Zolik, Founder

The integration enables EZdial.online to deliver high-performance, browser-based VoIP calling using Telnyx’s global communications network, allowing MCA brokers and sales teams to operate without traditional phone hardware or complex SIP configurations.

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“Voice quality, reliability, and scalability are non-negotiable in high-volume outbound sales,” said Bronson Zolik, Founder of BFF Software. “Integrating Telnyx’s infrastructure into EZdial.online gives our users access to enterprise-grade call quality while maintaining the flexibility to use their own numbers and scale on demand.”

Powering a New Standard for MCA Dialing Infrastructure
Through this integration, EZdial.online leverages Telnyx’s WebRTC-based voice technology, enabling users to make and receive calls directly from their browser with no downloads or hardware requirements. This architecture supports the platform’s core mission: simplifying outbound dialing while maximizing agent efficiency.

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Key capabilities enabled by the integration include:
• Bring Your Own Carrier (BYOC) flexibility, allowing users to connect their own Telnyx numbers
• Browser-based VoIP calling via WebRTC, eliminating the need for desk phones or softphones
• High call quality and low latency, optimized for high-volume outbound dialing
• Scalable voice infrastructure, supporting single agents to multi-seat call centers
• Global coverage and number provisioning, enabling teams to expand operations seamlessly

Built for Speed, Scale, and Simplicity
EZdial.online is designed to replace fragmented dialing systems with a unified platform that combines predictive dialing, power dialing, lead management, and CRM integration in a single interface. The addition of Telnyx as the BYOC provider reinforces the platform’s commitment to zero-hardware deployment and rapid onboarding.

Sales teams can upload leads, assign caller IDs, and begin dialing within minutes—without the delays typically associated with telecom setup.

Strategic Alignment for Growth
The Telnyx integration aligns with BFF Software’s broader strategy to build a scalable, API-driven ecosystem for outbound sales and MCA deal flow management. Telnyx’s programmable communications platform and global infrastructure provide the foundation needed to support continued product expansion and enterprise adoption.

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Zenfox Launches AI Operating System for Professionals, Exposing Critical Gaps in the $15B Productivity Market

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Zenfox.ai

Next-generation agentic AI platform combines autonomous execution, deep research, and RAG-native architecture; early adopters report 40% workflow acceleration

Zenfox announced the public launch of its AI operating system, a unified agentic AI platform that exposes a critical paradox in enterprise AI adoption: despite $15 billion invested in productivity tools, 73% of professionals report these same tools have increased their cognitive load.

Current generation AI — from ChatGPT Enterprise to Claude for Work — excels at conversation. But professional work isn’t conducted in chat windows. It’s conducted across email, calendars, CRMs, cloud storage, and project management tools that remain stubbornly disconnected from the AI layer meant to accelerate them.

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“We built Zenfox because the status quo forces professionals to abandon their workflow to access intelligence,” said Alexandre Gonzales, founder of Zenfox. “Current solutions require you to copy sensitive context into third-party interfaces, maintain constant mental overhead to ‘manage’ AI interactions, and pay for multiple subscriptions that fragment rather than unify your stack. Zenfox operates as infrastructure, not another app to babysit.”

From Chatbot to Autonomous Agent

Unlike conversational AI that demands context-switching and explicit prompting, Zenfox deploys agentic AI architecture with 2-tier agent orchestration that operates across a user’s entire digital environment. Unlike wrapper-based solutions like OpenClaw that route sensitive data through external API black boxes, exposing users to supply chain vulnerabilities and intelligence ceilings imposed by third-party providers, Zenfox maintains complete architectural control.

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The platform combines:

– 2-tier agent architecture: Meta-orchestrators delegate to specialized sub-agents for complex multi-step workflows
– Autonomous execution: AI agents that perform tasks across Gmail, Google Calendar, Slack, HubSpot, cloud providers, and enterprise systems
– Deep research engine: Background intelligence gathering that decomposes queries, searches multiple sources, and synthesizes reports with citations
– RAG-native architecture: Retrieval-augmented generation grounded in user’s own indexed documents, not just training data
– Proactive intelligence: Anticipates workflow needs from contextual patterns

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Motive Launches AI-Powered Motive Analytics to Transform How UK Teams Leverage Data, Turning Hours of Analysis Into Real-Time Insights in Seconds

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No more wasting hours combing through hard-to-read databases and reports—new AI-powered analytics solution designed to help teams gain instant insights so they can make better decisions faster

Includes a conversational AI for physical operations designed to instantly surface answers from the full range of operational data Motive brings together across the organisation

Motive, the AI platform for physical operations, launched Motive Analytics, an AI-powered analytics solution built directly into the Motive Dashboard that unifies data across safety, fuel, maintenance, telematics and more to help teams in the UK make faster, better decisions. By automating reports and centralising information, Motive Analytics can help reduce spreadsheets and manual analysis. Teams can quickly see where attention is needed, uncover trends early and take action that can improve safety, boost productivity and lower costs.

The solution also includes AI Answers, a conversational AI designed for physical operations. Like ChatGPT, it’s designed to understand natural language questions and instantly surface answers from the data Motive brings together across an organisation’s operations. Simply by asking questions in their own words—such as ‘Which drivers had the most idling time last week?’ or ‘What was our average vehicle downtime last month?’—teams can receive easy-to-understand answers and visualisations.

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Safety, operations and finance teams in the UK often struggle to gain a complete view of their operations because they rely on disconnected legacy tools that cannot keep pace with growing complexity or connect data across the business in real time. Critical insights are buried in spreadsheets, and by the time data analytics teams deliver reports, the data is often outdated. Teams don’t have the insights they need to quickly identify risks or opportunities and make fast decisions. Motive Analytics is designed to help solve this with a new integrated analytics experience that gives teams real-time answers—no coding required.

‘Across the UK, organisations are drowning in fleet data but starved of clarity,’ said Nyanya Joof, Regional VP of UK Markets at Motive. ‘AI-powered Motive Analytics is designed to bring all of an organisation’s key operational data into one easy-to-digest view so teams can move from reactive reporting to proactive decision-making that can improve safety and protect margins.’

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Motive Analytics is designed to help UK teams:

  • See issues and opportunities instantly: Build and customise real‑time dashboards and reports instantly using AI. Smart filters give teams an immediate view of fleet performance and trends without spreadsheets.
  • Gain real-time answers with AI Answers, a conversational AI: Ask questions in natural language and instantly receive insights and visualisations from operational data across safety, fuel efficiency, maintenance and more.
  • Address the right problems faster: Drill into specific vehicle, driver, route or event issues to uncover root causes and take targeted action that improves safety and efficiency.
  • Make faster, data‑driven decisions without relying on a data analytics team: Relying on data analytics teams to analyse data and build reports can slow decision-making. By the time teams receive the information they need, the data is often outdated. With flexible formulas and custom reports, teams can now find the information they need on their own so they can make better, faster decisions.
  • Connect performance to cost and safety outcomes: Executive‑ready reporting links operational data directly to financial impact, helping teams identify savings, reduce risk and improve margins.
  • Align safety and operations with one source of truth: Schedule, export and share dashboards across teams to streamline collaboration and eliminate duplicate reports.

From fleet safety to fuel efficiency to tracking and telematics, Motive Analytics can help safety and operations teams quickly see what’s happening and take action right away. Learn more about the Motive platform and how it can help UK teams reduce fleet costs, improve safety and optimise performance.

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The Promptists Launches as Specialist Marketplace for AI Prompt Artistry with Community of More Than 3,000 Practitioners

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The Promptists Launches as Specialist Marketplace for AI Prompt Artistry  with Community of More Than 3,000 Practitioners - The Des Moines Register

New platform offers a focused alternative to general freelancer marketplaces for clients commissioning AI-generated visual and video work

The Promptists, a specialist marketplace connecting clients with freelance AI prompt artists, publicly launched following a period of invite-only community building. The platform, available at thepromptists.com, has now registered more than 3,000 practitioners with The Promptists Guild, its community of professional AI creatives working with image and video generation tools.

AI prompt artistry has grown into a real creative discipline in under two years, but until now there hasn’t been a dedicated place for clients to find and work with specialist practitioners.”

— Andries Ohneisser

The Promptists is positioned as a focused alternative to general freelancer marketplaces for the emerging creative discipline of AI prompt artistry: the craft of producing visual and video assets using generative AI tools. Rather than serving every category of freelance work, the platform focuses exclusively on connecting clients with practitioners who are masters with the huge range of AI generative tools now available.

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AI prompt artistry has grown into a recognised professional discipline in under two years, as technology has matured to the point where skilled practitioners can produce broadcast-ready and print-ready commercial work. The Promptists Guild brings these practitioners together in a single community, giving clients a dedicated place to find and commission work from people who specialise in the craft.

“AI prompt artistry has grown into a real creative discipline in under two years, but until now there hasn’t been a dedicated place for clients to find and work with specialist practitioners,” said Andries Ohneisser, founder of The Promptists and one of the most widely followed voices in the AI creative community, with more than 500,000 followers across Instagram and TikTok where he posts as @ohneis652. “General freelancer platforms weren’t built for this kind of work. We wanted to create a space where clients can commission AI creative work from people who genuinely understand the tools, and where practitioners can be recognised for their rare and specialist skills.”

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Ohneisser added: “We’re completely focused on quality rather than quantity. Briefs on The Promptists aren’t public postings that anyone can bid on. When a client posts a brief, the platform surfaces a small number of practitioners whose experience, style, and rates fit what the client is looking for, and the client invites them to propose. That protects everyone’s time. We admit practitioners to active client work as demand builds, because talented creatives shouldn’t be chasing briefs they were never going to win, and clients have better things to do than trawl through hundreds of applications that don’t match their needs.”

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PhotoShelter Launches Content Derivatives to Help Marketing Teams Adapt Content Across Channels, Eliminate Workflow Bottlenecks

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Logos | PhotoShelter

New capability helps teams turn one asset into channel-ready content without manual workflows.

PhotoShelter, the leading digital asset management (DAM) platform for brands, announced the launch of Content Derivatives, a new capability designed to help marketing and creative teams quickly adapt image assets for every channel without leaving their DAM.

As content demands grow, marketing teams face increasing pressure to produce and distribute assets across more platforms. But preparing content for each channel is still largely manual, requiring teams to download assets, edit them in separate tools, and re-upload multiple versions. The result is a patchwork of tools that are difficult to manage and prone to duplication and inconsistency.

According to new PhotoShelter research, despite the 70% of marketers using AI in their content workflows, manual processes like image adaption, internal reviews and approvals are still slowing teams down.

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“Teams are constantly turning one asset into five, ten or even hundreds versions just to meet different channel requirements,” said Christina Kyriazi, Chief Marketing Officer at PhotoShelter. “Most of that work still happens manually, which slows teams down and creates unnecessary versions to manage. Now, teams can create those formats without adding more steps.”

Content Derivatives enables teams to create cropped, resized, and reformatted versions of image assets directly within PhotoShelter. Each derivative remains connected to its original file, allowing teams to maintain visibility, control, and consistency across every version.

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With Content Derivatives, teams can:

  • Crop, resize, and reformat image assets directly within PhotoShelter to create channel-ready versions — no downloading or external editing required
  • Keep every version connected to the original file for better visibility, control, and consistency
  • Save and apply custom presets for common formats across web, social, email, and more
  • Automatically update derivatives when the source asset changes
  • Host assets across the web for omnichannel distribution right from PhotoShelter

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VisiGEO Establishes Industry Framework for Brand Visibility in the Age of AI-Driven Search

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VisiGEO Establishes Industry Framework for Brand Visibility in the Age of AI-Driven Search

VisiGEO introduces a structured approach to Generative Engine Optimization (GEO), helping brands improve how they are interpreted, represented, and recommended across AI-driven search environments.

As generative AI fundamentally shifts the information landscape, VisiGEO has announced the launch of its comprehensive Generative Engine Optimization (GEO) suite. The platform provides a standardized, one-stop solution for brands seeking to maintain visibility within large language models (LLMs) and AI-driven answer engines.

Generative Engine Optimization (GEO) refers to the process of structuring and distributing content so that it can be accurately interpreted and recommended by AI systems.

1. The Shift from SEO to GEO

In an era where AI systems provide direct answers rather than a list of links, traditional SEO metrics are becoming secondary to what can be described as “brand citability”—the likelihood of a brand being referenced or included in AI-generated answers.

VisiGEO addresses this shift by focusing on how LLMs process, interpret, and recommend corporate information.

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“The goal now is to ensure AI models not only pick up your brand, but accurately represent your value proposition in their generated responses,” says the VisiGEO product team.

2. Making AI Visibility Measurable

Unlike traditional SEO tools that focus on rankings and keywords, VisiGEO is designed around how large language models actually process information. At its core, it helps brands answer three practical questions:

  • “How do AI systems interpret my brand?”
  • “Why is my brand not being recommended in AI-generated answers?”
  • “What specific actions can improve my visibility?”

VisiGEO also focuses on a less obvious but critical issue: whether a website can actually be “read” properly by AI systems. While many corporate sites look polished to human users, they often lack the structure and clarity that large models rely on, which can lead to brand information being misunderstood or ignored.

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Through its Website GEO Audit, VisiGEO surfaces both technical and structural issues that get in the way. This includes practical problems such as AI crawlers being unintentionally blocked, as well as deeper issues like unclear content hierarchy or missing structured data.

3. Improving How Content Is Interpreted

One feature that stands out is the LLMs.txt Generator. In simple terms, VisiGEO gives brands a cleaner way to present their key content to AI crawlers—reducing unnecessary noise and highlighting what matters most. While relatively simple in concept, it can make a noticeable difference in how consistently a brand is picked up and represented.

Content is another area where VisiGEO takes a practical approach. Its GEO Content Creator supports both new content generation and the refinement of existing materials, making them easier for AI systems to process and reuse.

Beyond a brand’s own website, VisiGEO also addresses where that content should go. Because in reality, AI systems don’t rely on a single source—they pull from a wide range of platforms. The platform therefore guides users toward places that are more likely to be picked up by large models, such as forums, Q&A sites, developer communities, and established media channels. For many teams, this helps close the gap between “creating content” and actually getting it seen.

As AI continues to reshape how information is surfaced, VisiGEO is already gaining traction among forward-looking brands looking to stay ahead of the curve. With more teams beginning to adopt GEO as a core part of their digital strategy, VisiGEO is quickly positioning itself not just as a tool, but as a leading solution in this emerging category.

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Synamedia unveils AI by Quortex, a just-in-time AI-plugin framework for video workflows

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Synamedia unveils AI by Quortex, a just-in-time AI-plugin framework for video workflows

At The 2026 NAB Show, Synamedia, will demonstrate AI by Quortex, a new set of just-in-time AI-capabilities for its Quortex portfolio. AI by Quortex identifies opportunities to create value and activates capabilities “just-in-time” to support specific workflows, events, or other business needs, saving unnecessary spend and resources for video processing, distribution and delivery. This approach challenges the traditional model of always-on AI processing by applying intelligence only when it delivers measurable value.

Synamedia provides real-time intelligence and processing at scale, leveraging Amazon Web Services (AWS), including Amazon Bedrock and AWS Elastic Fabric Adapter (EFA). The Quortex smart sampling technology dramatically improves the efficiency of live video understanding by identifying the moments that matter — before invoking foundation models through Amazon Bedrock.

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Rather than continuously processing fixed frame batches, AI by Quortex triggers AI only when meaningful changes or events are detected in the video or audio stream. This just-in-time approach can reduce live video understanding costs by up to ten times, while powering applications including content moderation, clipping, metadata enrichment, and enhanced searchability. In parallel, AWS EFA enables AI-based region-of-interest detection without impacting video processing instances, improving visual quality in critical areas while optimizing bitrate efficiency.

These AI by Quortex innovations are categorized within three pillars: Content Understanding, Real-time Processing, and Operational Simplicity. Each pillar includes both Synamedia’s technology and tools from its best-of-breed partner network:

  • Content Understanding comprises plugins that transform video into intelligent assets by automating chapters and highlights, enhancing discoverability, and enriching metadata. In real-time, Six Floor Solutions generates the metadata tags required for deep content understanding along with live automatic clipping and highlights. AWS powers the metadata enrichment and content detection capabilities, with Amazon Bedrock enabling advanced AI-driven content understanding and automated tagging.
  • Real-time Processing tools improve video quality, enhance accessibility, and enable real-time enhancements such as captioning, translation, and content adaptation by applying intelligence directly into the video workflows. Third-party tools such as Lingopal for AI-generated, accurate real-time translating and dubbing for livestream and VOD, and Yuzzit for live clipping and automatic content verticalization are prominently featured within this pillar.
  • And Operational Simplicity capabilities reduce complexity with AI-assisted deployment such as natural language workflow configurations or automated report generation, proactive monitoring, and guided operational insights.

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“The difference between AI hype and real-world use cases comes down to measurable value creation,” said Gwendal Simon, Senior Director of Technology, Video Network, Synamedia. “AI by Quortex is a natural extension of our ‘just-in-time’ philosophy that eliminates the traditional wasteful approach of constantly using resources when the real value is only achieved at specific points in time. These new innovations pinpoint exactly when AI is needed across video distribution, processing and delivery – eliminating waste and enabling more impact.”

Synamedia’s Quortex portfolio comprises: Quortex Link, a pay-as-you-use, self-service multi-tenant SaaS distribution platform; Quortex PowerVu, a secure, cloud-native video distribution solution; Quortex Play, a just-in-time, direct-to-consumer streaming platform; and Quortex Switch, the industry’s first standards-based CDN switching solution for enhanced multi-CDN management.

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Caylent Acquires Pronetx to Deliver AWS Native Customer Engagement and Agentic CX

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Caylent Acquires Pronetx to Deliver AWS Native Customer Engagement and Agentic CX

Caylent and Pronetx combine to deliver integrated AWS expertise to modernize, operate, and continuously evolve customer experience — from legacy platform to intelligent system

Caylent, an Amazon Web Services (AWS) Premier Tier Services Partner, announced it has acquired Pronetx, a customer experience transformation firm with deep specialization in Amazon Connect and AWS native omnichannel solutions. With this acquisition, Caylent extends its AI-first services into customer experience, offering organizations a single AWS partner to design, migrate, operate, and continuously evolve their customer experience systems on AWS.

“The intelligent enterprise is not complete until customer experience catches up. The Pronetx team has focused on solving exactly that problem for some of the most demanding organizations in the world,” said Valerie Henderson, CEO of Caylent. “Bringing their team into Caylent means we can now extend our AI-first services into the customer-facing layer and deliver the full picture on AWS.”

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Customer Experience’s AI-Native Era

As enterprises move away from layered point solutions and legacy contact center platforms, they seek a partner capable of delivering more than migration. They need a partner that can design intelligent customer engagement systems, embedding AI directly into workflows, and operating them at scale.

Pronetx has been closely aligned with AWS since Amazon Connect launched in 2017. The company has supported some of the largest and most complex Amazon Connect deployments in the market, serving Fortune 25 enterprises, federal agencies, and public sector organizations. Its work spans the full customer engagement lifecycle, from migration and modernization to ongoing optimization and innovation.

“Customer experience is rapidly emerging as one of the most important AI use cases in the enterprise, and Amazon Connect sits at the intersection of cloud, data, and generative AI,” said Pasquale DeMaio, Vice President of Amazon Connect at AWS. “As organizations work to transform customer interactions into lasting relationships, it’s exciting to see Caylent and Pronetx combining to help customers accelerate that transformation.”

That includes major programs such as a federal agency migration of 5,000 agents handling more than 350,000 daily calls, completed in under 60 days with zero downtime, as well as the modernization of DC 311, supporting nearly 4,000 agents with a more intelligent, flexible service model.

“I spent years at AWS, helping build Amazon Connect from the ground up. I saw firsthand what this technology could do for organizations, and I knew most of them were not getting close to that potential,” said Yasser El-Haggan, Founder and CEO, Pronetx. “That is why we built Pronetx. Joining Caylent gives us the delivery engine and the AWS depth to bring that vision to scale.”

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Advancing Caylent’s Vision of AI-First Services

With the acquisition of Pronetx, Caylent now delivers the full intelligent enterprise stack on AWS, from infrastructure and applications to managed operations and the customer engagement layer where AI meets the end user. What sets this combination apart is how Caylent’s AWS experts deliver. Agentic capabilities are embedded across every phase of customer engagement, with engineers accountable for outcomes from day one.

  • Extending Caylent Accelerate™ to Contact Center Transformation. Caylent Accelerate, the company’s AI-native delivery engine, now spans contact center modernization. An agentic migration framework programmatically assesses existing contact center environments on AWS, mapping call flows, testing routing logic, and identifying modernization requirements, compressing migrations that traditionally span months into weeks. The same model driving 50–75% time savings across cloud migration and application transformation engagements now applies to customer engagement.
  • Intelligent Customer Engagement on Amazon Connect. Beyond migration, Caylent and Pronetx enable organizations to deploy agentic customer engagement capabilities built natively on Amazon Connect. Purpose-built AI agents operate with full customer context, surfacing history, case data, and interaction intelligence in real time, functioning autonomously or alongside human agents. Organizations move from reactive, queue-based service to proactive, personalized engagement at enterprise scale.
  • Integrated CX and Agentic Managed Services. Pronetx’s CxPortal, which extends Amazon Connect with multi-region management, advanced configuration control, and real-time operational intelligence, will be integrated with Caylent’s agentic managed services platform. Organizations gain a unified operational view across customer engagement and broader AWS operations, with continuous optimization built in and Caylent engineers driving improvement over time.

“Working with Pronetx has been an exceptional experience. They are true experts in what they do, and they approach every engagement as a real partner,” said Marc Jennings, CIO – Analytics, AI & Customer, TUI Group. “We are excited to see what becomes possible with the full capabilities of Caylent behind them as we continue to evolve how we serve our colleagues and customers.”

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AgentDynamics Announces Data Integration With Cox Automotive’s VinSolutions, Benefiting Dealer Customers

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AgentDynamics Announces Data Integration With Cox Automotive’s VinSolutions, Benefiting Dealer Customers

AgentDynamics, an AI-native Business Development Center (BDC) platform for automotive dealerships, announces a two-way API integration with Cox Automotive’s VinSolutions, the leading provider of dealership CRM and lead management software. This integration delivers real-time data access and streamlined workflows for mutual dealer customers of both companies.

AgentDynamics’ AI voice, SMS, and email agents now connect directly with VinSolutions Connect CRM, enabling dealers to automatically surface live customer history, open opportunities, and lead data during every interaction, without switching between systems or re-entering data. Every AI-led interaction, from lead qualification to appointment setting, is captured in real time and synced back to the CRM, eliminating data errors and saving dealership staff hours of administrative work each week.

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“Most AI tools in automotive work around the CRM. We work inside it,” said Yogesh Darji, Founder & CEO of AgentDynamics. “Our VinSolutions integration means dealers get an AI agent that knows exactly who’s calling, what they’ve looked at, and what they’re looking for, in real time. That’s what turns a conversation into a conversion.”

The integration also gives dealers greater visibility into customer intent before a human salesperson picks up the phone. By connecting AI-driven engagement directly to the dealer’s primary workflow, AgentDynamics helps teams respond to leads faster, book more appointments, and scale their BDC operations without adding headcount.

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AgentDynamics holds certified integrations with CDK Global and VinSolutions, with additional DMS and CRM platforms available.

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Therap Services Introduces AI Summary Tool to Support AI-Powered Documentation Insights

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Therap Services Introduces AI Summary Tool to Support AI-Powered Documentation Insights

Therap Services, the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries, has introduced the AI Summary module to support AI-assisted data summarization across key documentation areas.

AI-Powered Summarization across Modules
The AI Summary module enables users to generate concise summaries using artificial intelligence for Case Notes, ISP Data, and T-Logs. This helps agencies quickly review large volumes of documentation and extract meaningful insights.

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Role-Based Access and Custom Prompt Assignment for Users
Super Admins can choose which users have the ability to create, view, and delete AI Summaries. Super Admins can also configure the summarization experience by assigning specific prompts to users from the Admin tab. Users will only be able to generate summaries using the prompts assigned to them, ensuring consistency and control over AI-generated outputs.

Generated Summary with Built-In Disclaimer
After processing, the system generates a summary section within the report. Each summary includes a disclaimer noting that the content is AI-generated and should be reviewed for accuracy.

Search, Share, and Feedback Options
Users can search previously generated summaries. Completed reports can be shared via SComm, deleted if necessary, and reviewed through a built-in feedback option to help improve the feature.

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Enhanced Activity Tracking
New activity tracking options have been added, allowing agencies to monitor actions related to prompt assignment and summary report usage.

Why This Matters for Providers
The LLM Summary Report module helps agencies:

  • Quickly review large volumes of documentation
  • Improve efficiency in reporting and oversight
  • Support informed decision-making

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AppTweak Launches First Platform to Measure and Optimize App Discovery in AI Search

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AppTweak Launches First Platform to Measure and Optimize App Discovery in AI Search

AppTweak, the leading app marketing and intelligence platform, announced the launch of AI Visibility for Apps, the first and only solution on the market today built specifically for apps to track and improve discovery in AI search.

As AI-powered search engines like ChatGPT increasingly shape how users research and find products and content, app marketers are beginning to see AI-driven traffic appear in App Store analytics. While still emerging, this channel is highly intent-driven, with users often ready to download.

“Just as the App Store redefined how users find apps, AI search is now reshaping that journey upstream,” said Olivier Verdin, Co-CEO and Co-Founder of AppTweak. “As this new channel emerges, marketers have had little visibility into how their apps are recommended. With AI Visibility for Apps, they can now see when their app shows up and compete more effectively.”

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AI Visibility for Apps helps marketers measure how often their app appears in AI-generated recommendations and understand the intents driving discovery. This capability is currently focused on ChatGPT in the U.S., with expansion planned as AI search continues to evolve.

AI Visibility for Apps enables marketers to:

  • Understand if and how often their app is recommended by AI, compared to competitors
  • Identify the user intents driving those recommendations
  • Spot gaps where their app is absent from high-value prompts
  • Monitor changes in AI recommendations and report on this emerging growth channel

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Unlike web-based AI visibility tools built around domains and websites, AppTweak is the first solution to map AI recommendations to mobile apps. AppTweak’s proprietary technology is built on a deep understanding of the app market and reveals the user intents and competitive dynamics that shape app discovery.

As AI-driven discovery accelerates, early movers will gain a critical advantage in shaping how their apps are discovered and chosen. AI Visibility for Apps provides the visibility needed to act on this shift.

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How Newsletter Advertising Has Quietly Become One of the Most Reliable Growth Channels

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How Newsletter Advertising Has Quietly Become One of the Most Reliable Growth Channels

For years, newsletter advertising sat on the edges of most media plans. It was seen as niche, hard to scale, and overly dependent on relationships.

But all that’s changed in the last year. After reviewing the latest Newsletter Ad Performance Report—compiled after a review of millions of dollars in spend and insights from more than 1,500 advertisers—it’s clear that newsletter advertising has crossed an important threshold. It’s no longer a test channel. It’s now an operating channel, and marketers are beginning to treat it that way.

What stands out most isn’t any single metric, but rather the consistency of outcomes across advertisers, publishers, and categories. In a market where volatility has become the norm, newsletters are doing something increasingly rare: delivering predictable results.

The Performance Shift No One Can Ignore

The data shows a 30% year-over-year increase in newsletter revenue and a 40% increase in total newsletter ad campaigns, alongside an 80% expansion in reachable subscriber pools. Those numbers by themselves matter, but what matters more is what they collectively signal.

They suggest that advertisers moved beyond experimenting to scaling, something that only happens once a channel proves it can deliver repeatable performance, rather than just one-off wins.

In parallel, rebooking intent grew more than 50% year over year. That’s a leading indicator of trust. Marketers don’t rebook because something “worked once.” They rebook because they understand why it worked and believe it will work again.

That’s the difference between performance marketing and performance confidence.

Why Newsletters Fit the Moment

The resurgence of newsletters isn’t happening in a vacuum. It’s a direct response to structural shifts across digital media.

Audiences are tired of interruptions. Platforms are less transparent. Targeting is more constrained. And performance marketers are under pressure to show real outcomes instead of modeled assumptions.

Newsletters offer a rare combination: direct access to an opted-in audience, delivered in a predictable format, with minimal signal loss. There’s no feed or algorithm to fight. No scrolling competition. No ambiguity about whether the message was actually seen.

That simplicity turns out to be a competitive advantage.

What the Best Ads Are Doing Differently

Advertiser surveys from high-performing placements reveal one of the report’s strongest insights. The patterns across the best ads are remarkably consistent.

Short copy wins. It’s about being clear, not clever. Top-rated ads get to the value immediately, often in the first line. They use formatting that respects how people actually read emails: bullets, bolding, links, and white space.

Native presentation matters. The best-performing ads don’t feel like ads. They feel like part of the newsletter experience. When creative blends naturally into the surrounding content, engagement follows.

And clarity beats persuasion. High-intent CTAs like signups and downloads outperform more aggressive asks. Inboxes are not places for heavy lifting. They’re places for momentum.

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Alignment Is the Real Targeting Advantage

Advertiser satisfaction tracks closely with audience fit, yet many overlook it.

Newsletters with the highest rebooking rates share a few traits. Predictable performance, clean layouts, and strong alignment between advertiser and reader. That last point is doing more work than it gets credit for.

In newsletters, relevance must be explicit. Readers choose what they subscribe to. When advertisers show up in environments where the audience expectation is already aligned, performance becomes less about targeting tricks and more about message fit.

That’s why categories like tech, AI, productivity, and professional content consistently score high. It’s all due to clarity of intent.

Why Native Email Ads Are Scaling Fast

Advertisers are increasingly seeking the effectiveness of newsletter advertising without the associated difficulties, as evidenced by the significant growth of native email ad networks. Over 80% year-over-year in unique reach for some.

Historically, newsletter buying required manual outreach, negotiation, and fragmented reporting. That operational drag limited scale. As infrastructure has improved, the channel’s inherent strengths are finally able to surface at volume.

This is the same evolution we’ve seen in every major media category. Performance comes first, then tooling catches up.

What This Means for 2026 Planning

As budgets get tighter and scrutiny increases, marketers are gravitating toward channels that answer three questions clearly:

  • Did it reach the right people?
  • Did it drive action?
  • Can we do it again?

Newsletter advertising increasingly answers yes to all three.

That doesn’t mean it replaces other channels. But it does mean it deserves a more permanent seat at the table, especially for brands focused on efficiency, credibility, and sustained engagement.

The takeaway isn’t that newsletters are new. It’s that they’re finally being used the way they were always meant to be used: as trusted environments where value is exchanged, not interrupted.

In a digital landscape obsessed with novelty, email’s old-school reliability is starting to look like real innovation.

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Agentic AI Goes Mainstream in the Enterprise, but 94% Raise Concern About Sprawl, OutSystems Research Finds

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Agentic AI Goes Mainstream in the Enterprise, but 94% Raise Concern About Sprawl, OutSystems Research Finds

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New State of AI Development 2026 report shows how enterprises are exploring agentic AI, while navigating governance and security concerns

OutSystems, a leading AI development platform, released its global 2026 State of AI Development report, revealing that enterprises have moved decisively from AI experimentation to execution. Nearly every organization surveyed, 96%, is already using AI agents in some capacity, and 97% are exploring system-wide agentic AI strategies. The findings signal a clear shift from pilots to production as businesses embed AI into mission-critical operations.

However, as adoption accelerates, governance is struggling to keep pace. According to the report, 94% of organizations report concern that AI sprawl is increasing complexity, technical debt, and security risk. Still, only a small fraction of enterprises have established a centralized approach to agentic AI governance, meaning most are using agents across fragmented environments.

“Our approach to working with OutSystems for an agentic solution was to start with a small, well-defined project that we felt like we could get into production, and that would actually have an impact on the business,” said Scott Finkle, VP of Technology, McConkey Auction Group. “Our main goal of the project was to build some muscle for building AI projects moving forward. OutSystems and Agent Workbench will pay great dividends to us as we iterate on our AI implementation.”

Agentic AI represents a significant evolution from earlier applications of AI, capable of autonomously executing workflows, making decisions, and adapting in real time. Gartner predicts that 40% of enterprise applications will include task-specific AI agents by the end of 2026, highlighting the speed at which autonomous systems are becoming embedded in enterprise software. According to the OutSystems report, which surveyed 1,900 global IT leaders, 49% describe their agentic AI capabilities as advanced or expert.

Adoption maturity varies by region, with many organizations in Australia, Brazil, Germany, the Netherlands, the UK, and the US reporting intermediate progress, while France remains earlier in its journey. Financial services and technology organizations report the highest levels of production deployment.

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The impact of agentic AI is most apparent within IT and software development, where time-to-value is easily measurable. Thirty-one percent of respondents say AI is already integral to their development practices, and another 42% have embedded AI into specific phases of the software development lifecycle. As agents prove value in development environments, 52% of organizations now rely on a human-on-the-loop model, allowing systems to operate with reduced direct oversight while maintaining supervisory control.

“The transition from AI experimentation to measurable business outcomes is no longer a future state—it is our current reality. The findings in the State of AI Development Report reveal a fundamental shift where building software and building AI systems have become one and the same,” said Woodson Martin, CEO at OutSystems. “As organizations move toward a ‘system of agents’ model, the challenge is no longer just about adoption, but about creating a stable architectural foundation that can coordinate these complex intelligent systems to drive real-world productivity.”

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Despite momentum, architectural fragmentation remains a challenge. Thirty-eight percent of organizations globally report mixing custom-built and pre-built agents, creating AI stacks that are difficult to standardize and secure. While 12% have implemented a centralized platform to manage sprawl, most enterprises are still experimenting with governance approaches that vary by team and region.

To help enterprises close the control gap, OutSystems recently introduced OutSystems Agentic Systems Engineering, a new open approach to AI development designed to help organizations build, manage, and evolve governed agentic systems for the enterprise.

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Clutch Report: 95% of Consumers Have Found Helpful Information in Online Communities as Brand Opportunity Grows

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Clutch Report: 95% of Consumers Have Found Helpful Information in Online Communities as Brand Opportunity Grows

Why Clutch.co is a Must-Have for Early-Stage Founders

Consumers rely on online communities for trusted peer advice, and brands that show up authentically have a major opportunity to build credibility.

New Clutch research finds that 95% of consumers who regularly participate in online communities have discovered helpful information in these spaces, making them a critical destination for brands. With half of regular users planning to increase their participation over the next year, the influence of online communities on purchase decisions is only growing.

Consumers Trust Peers More Than Brand Messaging

Nearly all consumers (98%) who participate in online communities trust product or service recommendations from community members. Sixty-four percent engage with these spaces daily, and participation is far from passive: 56% actively post and 35% actively comment, meaning peer-driven content constantly shapes purchasing decisions.

“Online communities have become one of the most powerful trust signals in the consumer journey,” said Anna Peck, Clutch Analyst. “Brands that understand how to show up in these spaces with genuine value (not just promotion) will have a real competitive advantage.”

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Authentic Brand Participation Is Expected

Consumers aren’t opposed to brands joining online communities. In fact, 95% believe authentic brand participation is important. Educational content (37%) is what consumers want most from brands, and 75% think brands should actively listen to and respond to community feedback.

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Social Media and Interest-Based Communities Lead the Way

Eighty-three percent of regular users participate in social media-based communities such as Reddit, Nextdoor, and LinkedIn. Meanwhile, 69% participate most often in interest-based communities, compared to just 14% in brand-led spaces, signaling that brands should meet audiences where they already are rather than building from scratch.

Promotional Content Remains the Biggest Pitfall

Consumers stay active in communities for valuable discussions (36%), but their biggest frustration is excessive promotional content (24%). Brands that lead with education and engage transparently are best positioned to build lasting trust.

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