ClearSale Remains Leader in G2 Spring 2023 Grid Reports

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Innovative risk prevention provider earns top spots in fraud detection and protection reports.

Global business intelligence and risk prevention provider ClearSale celebrates continued leadership rankings in both fraud detection and protection in the Spring 2023 G2 Grid reports. Additionally, the company had an outstanding showing across all satisfaction categories.

“Not just helping grow the bottom line but in supporting smart, end-to-end solutions with minimal friction. These positive reviews from our customers, and our movement on the Momentum Grid® reports, illustrate that a holistic approach to risk prevention is what’s called for in today’s marketplace.”

The quarterly Grid® reports from G2 combine verified customer reviews, social media sentiment, and other data sources to produce scoring on business software and services. These reports, and the genuine reviews that fuel them, help buyers to make informed purchase decisions. ClearSale is continually top-ranked in both the fraud detection and protection categories.

Included in the scoring for the reports was a breakout of the industries represented within the data sources. General retail industry customers made up the majority of respondents for ClearSale, while customers in health, wellness, and fitness, apparel and fashion, sporting goods, and consumer electronics were also included in the results.

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ClearSale was again named as a Leader in all six Grid® Reports this quarter, including:

  • Grid® Report for E-commerce Fraud Protection | Spring 2023
  • Grid® Report for E-commerce Fraud Detection | Spring 2023
  • Small Business Grid® Report for E-commerce Fraud Protection | Spring 2023
  • Small Business Grid® Report for Fraud Detection | Spring 2023
  • Mid-Market Grid® Report for E-commerce Fraud Protection | Spring 2023
  • Mid-Market Grid® Report for E-commerce Fraud Detection | Spring 2023

Additionally, ClearSale jumped forward in the Momentum Grid® reports for both the fraud protection and fraud detection categories, moving up on each report to take second and third place, respectively.

Topping the Grid® reports, the risk prevention innovator also saw outstanding performances on the G2 Index reports in both categories. In the Index reports, which look at the overall performance of a solution or service, ClearSale placed in the top 5 in 20 of the 24 Index reports.

The Index reports focus on specific aspects of a solution, including areas such as Implementation, Relationship, and Usability. ClearSale made strong showings on a variety of Index reports across mid-market and small business categories. These results show that, as a key element to merchant revenue growth, ClearSale’s unique blend of highly skilled people and cutting edge technology combine to offer smart solutions regardless of merchant size or revenue level.

Take it straight from ClearSale’s customers, like Gerardo D, a product manager of a mid-market retailer, who says that “ClearSale has given our company the confidence to process and ship our orders.” Omar M, who describes ClearSale as an important ecommerce partner, shares that the company “Helped us significantly improve our customers’ user experience. Our Advanced review detection process was reduced from 1 week to 48 hours.”

“ClearSale has grown to become a cornerstone in the prevention economy for our customers,” said Rafael Lourenco, EVP and Partner at ClearSale. “Not just helping grow the bottom line but in supporting smart, end-to-end solutions with minimal friction. These positive reviews from our customers, and our movement on the Momentum Grid® reports, illustrate that a holistic approach to risk prevention is what’s called for in today’s marketplace.”

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