IDC MarketScape Recognizes Tavant as a Leader Again in the Assessment for Warranty and Service Contract Management Applications

— Reflects the company’s ability to evolve with customer and market needs with an AI-first approach —

Tavant, Silicon Valley’s leading digital products and solutions company, today announced that it has been named a “Leader” in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2022 Vendor Assessment. Tavant is positioned in the Leader category based on the assessment of its capabilities and strategies that enable manufacturers to perform optimally.

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@Tavant Recognized as a Leader Again by IDC MarketScape for its Future-Proof Warranty Management Software

“Manufacturers and service organizations should consider Tavant when they are looking for an end-to-end warranty offering with advanced capabilities in AI and IoT,” said Aly Pinder, Program Director at IDC. “Tavant supports its clients with personalized, configurable offerings and AI-based capabilities to digitally transform their warranty and service operations.”

Tavant has also been named as a Major Player in the IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications 2021-2022 Vendor Assessment. The company supports the aftersales market through its Tavant Warranty and Tavant Manufacturing Analytics Platform (TMAP) products. It offers a smart platform to disrupt and transform the warranty and service processes with an approach that is continuously adapting to an analytics-first decision-making engine. This approach empowers customers to make smarter decisions while relying on SMEs to concentrate on more complex and significant value-driven problem statements.

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We believe Tavant’s key differentiators are:

• Modular Product Design: Provides a flexible framework for customers to easily map their existing processes and simplify the roadmap to quickly digitize their entire warranty operations
• Analytics-first and Continuous Learning Approach: Empowers users with real-time business insights and advanced level next-best-actions
• IoT-Enabled and Scalable Product: Provides an end-to-end warranty and service contract solution with advanced capabilities in AI and IoT
• Larger Ecosystem Value-Add: Tavant’s focus on sustainability and complete service lifecycle management delivers a connected experience for customers in complex industries with complex networks

“Tavant’s recognition as a leader for the second time is a reflection of our obsession with innovation and customer success,” said Roshan Pinto, Head of Manufacturing at Tavant. “The key driver behind the innovation and evolution of our products and services is our focus on our customers’ business needs and the fast-changing world of technology. Using AI and advanced analytics, we reduce guesswork, create predictability, provide insightful information, and ultimately help organizations collect and comprehend data in more structured and meaningful ways,” Pinto substantiated.

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