The Partnership AIMS to Enhance the Mobile App User Experience and Engagement Wego, the largest online travel marketplace in the …
Braze Launches Machine Learning-Powered Predictive Suite to Bolster Cross-Channel Capabilities and Boost Customer Loyalty
Customer Engagement Platform Also Announces Updates to AI-Powered Intelligence Suite, New Tools and Three New Partnerships Braze, the comprehensive customer …
Sitel Group Announces New Podcast Series EmpowerCX NOW
EmpowerCX NOW launches January 23 hosted by podcast pros Joey Coleman and Dan Gingiss Sitel Group, a leading global customer …
Edify to Exhibit at Customer Contact Week in Nashville
Attendees to Experience Demo of Only Cloud-Native, Fully Unified CC+Uc Solution; Hear From Company Leaders in Think Tank on “Holistic …
M-Files Named Best Overall Document Management Software of 2020 by Business.com
Comprehensive Set of Features, User-Friendly Interface and Scalability Earn M-Files Top Recognition From Leading Business Advice Website M-Files Corporation, the …
Bidgely Brings Itemized Electricity Reports to TEPCO Customers in Japan
Artificial Intelligence Applied to TEPCO Smart Meter Data Provides Appliance-Level Insights to Customers for Improved Retention Bidgely announced it has …
ThoughtSpot Hires First CFO and Significantly Grows Executive Team
Executives Hail from Technology Leaders like Apple, Cisco, Square and Established Data Players Like Tableau, Alteryx, DataRobot, and MongoDB to …
DW Support Services Enhances Customer Experience With Localz
DW Support Services (DW) selects Localz, leading experts in last-mile location and messaging technology to digitize its real-time customer communications. …
Fast-Track Your Business Hits the Bookshelves
VisionEdge Marketing President Laura Patterson Releases New Book to Help Innovators Gain Traction for Growth Author and Marketing Performance Management …
TripActions Lands In Europe
Lufthansa Group Invests in TripActions As First Strategic Investor, Marking Its Fourth Minority Tech Investment and Reinforcing the Unique Value, …
K2 Software Helps Evonik Industries Drive Digital Transformation
One of the World’s Leading Specialty Chemicals Companies, Evonik, Leverages K2’s Platform to Automate Workflows and Increase Efficiency SourceCode Technology …
Nielsen Report Finds Overseas Merchants Are Actively Exploring Digitalization via Chinese Mobile Payments to Boost Sales and Customer Traffic
Alipay and Nielsen have jointly released a new survey on the latest trends in Chinese outbound tourism and the consumption …
SiteOne Services Selects Izenda to Provide Home Builders with Business Intelligence to Help their Organization Thrive
Full System Integration Between SiteOne and Izenda Platforms Provide Real-Time Dashboards and Reports to Identify Trends, Optimize Performance and Reduce …
SiteOne Services Announces Mobile-Friendly Interface for Tablets
Capability Will Streamline Home Walkthrough Processes, Improve Productivity in the Field and Reduce Risk SiteOne Services, a customer service and …
M800’s maaiiConnect platform – The Smartest Way to Convert Messages into Sales
M800′s revolutionary maaiiConnect platform puts companies on track to digitally transform the customer service experience through smart messaging solutions. The …
YUKAI Resort Launches Customer Experience Management Program With Service Management Group
Service Management Group (SMG), a global customer experience, employee experience and brand research partner to more than 500 brands, has …
Kurtosys Releases the Real Growth Podcast With VP of Global Marketing Leeya Hendricks
Kurtosys is excited to be reinvigorating their podcast series, bringing you some excellent insights from industry leaders in financial services, as well …
Cloud Communications Provider Melrose Labs Launches With Ambition to be Europe’s No. 1
Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for …
Capitalism Redefined? New Deloitte Survey Finds Executives Around the World Are Embracing a Larger Responsibility Beyond Profit
Stakeholder Interests–Those of Consumers, Employees, and Broader Society–Increasingly Influence Business Decisions The world’s business leaders are increasingly embracing a new …
VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
VoiceFoundry’s Customers Benefit From the Power of Salesforce With Contact Center Solutions VoiceFoundry, a global provider of enterprise, cloud-based contact …