The New CEO of NewVoiceMedia Is Entrusted to Take the Company Through the Next Phase of Its Growth Journey
NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, has announced that its Board of Directors has appointed Dennis Fois as the company’s new Chief Executive Officer, effective immediately. Fois will lead NewVoiceMedia through its next growth phase, aimed at doubling turnover by 2020.
About Dennis Fois: Guy Dubois, Chairman of the Board at NewVoiceMedia Speaks on the Appointment
At the time of his appointment of the new CEO, Guy Dubois, Chairman of the Board, said, “I’m very pleased to announce the appointment of Dennis as the company’s new CEO, responsible to take NewVoiceMedia through the next phase of its growth journey.”
Recommended Read: Dreamforce TechBytes with Dennis Fois, President, NewVoiceMedia
Guy added, “I also want to thank Jonathan Gale, for his dedication and efforts in taking NewVoiceMedia from an early stage company based in Basingstoke, UK, to a global cloud-based technology supplier with customers across Europe, North America and Asia-Pacific, served from offices in the US, UK, Germany, Poland and Australia.”
Further, Guy said, “During his tenure revenues have grown tenfold and the initial journey of global expansion has manifested itself in NewVoiceMedia being positioned by Gartner as a Leader in the Magic Quadrant for Contact Centre as a Service, Western Europe.”
NewVoiceMedia Moves to Next Phase of Hyper-Growth
“Dennis brings more than 25 years of experience in international leadership, strategy, sales and marketing in the technology and financial services markets,” says Guy Dubois. “During his most recent appointment as CEO of customer engagement software provider Rant & Rave, he successfully launched the brand and doubled the firm’s revenues and profits. Having joined NewVoiceMedia twelve months ago, Dennis has been closely involved in defining the company’s strategy as it moves into the next phase of its evolution and growth.”
Now, Fois assumes global responsibility for a NewVoiceMedia with tremendous opportunity to take a global leading position in a market that is growing at over 20 percent CAGR, where no clear established leader has yet emerged.
The company now serves more than 700 customers spanning six continents including Paysafe, FCR Media, Ebury, WorldRemit, Funding Circle, Kingston University, Lumesse, Vax, FlixBus, JustGiving and Canadian Cancer Society. NewVoiceMedia was also positioned in the Forbes Cloud 100, the publication’s annual list of the top 100 private cloud companies in the world.