The CommerceIQ Insights Google Chrome plugin harnesses generative AI for content and customer sentiment insights – all directly within Amazon product display pages

CommerceIQ, the leading Retail Ecommerce Management (REM) Platform, today announced the launch of CommerceIQ Insights, its industry-first content optimization extension for brands on Amazon, which uses generative AI to provide insights and improvement suggestions directly on Amazon product display pages (PDP). With CommerceIQ Insights, brands can optimize their Amazon content and better understand current customer sentiment by product in an intuitive and user-friendly interface. CommerceIQ Insights is available to all free of charge for Google Chrome in the Google Play store.

“Just as the advent of the internet transformed retail, generative AI will reshape ecommerce over the next several years. CommerceIQ is excited to be taking steps toward that transformation today with the CommerceIQ Insights plugin, where anyone can experience just one small part of our REM platform’s AI insights,” said Guru Hariharan, CEO, CommerceIQ. “Whether you are a CommerceIQ customer, or a brand interested in the future of retail, the CommerceIQ Insights plugin shows how generative AI can boost your business with actionable insights that provide a pulse on your customers, along with recommendations that can increase conversion.”

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One-Click Content Suggestions

CommerceIQ Insights enables brands to harness the power of generative AI with a single click. While on any Amazon PDP, AI driven recommendations deliver highly targeted suggestions for product titles and product description bullet points, leveraging CommerceIQ analytics for trending keywords by category. This increases organic search relevance at no additional cost and can significantly improve page conversion. The suggestions and insights are based on CommerceIQ’s deep analytics from working with 1000s of brands on Amazon, combined with generative AI technology.

Sentiment Analysis

CommerceIQ Insights also provides sentiment analysis insights based on key themes in the product’s ratings and reviews. Brands can view a product’s potential improvements, along with both critical and encouraging feedback, to identify and resolve any product or service issues, and inform future product development. By viewing this data on competing products, brands can also identify gaps in the market.

CommerceIQ clients can get even more performance insights when they use CommerceIQ Insights by harnessing their data from the CommerceIQ platform within the plugin.

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