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Conversica, an Oracle Partner, Now Deeply Integrated with Oracle’s Customer Experience Suite

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Conversica’s Conversational AI Assistants Help Marketing and Sales Convert More LeadsThrough Broad Integration with Oracle Marketing and Sales Clouds

Conversica, the leader in conversational AI for business, announced that its AI-based sales assistant technology is now deeply integrated with the Oracle Customer Experience (CX) software suite, including both Oracle Marketing Cloud and Oracle Sales Cloud. Launching today at Oracle OpenWorld 2017, the Conversica integration is available now in the Oracle Cloud Marketplace, one of the industry’s most comprehensive technology ecosystems, offering Oracle customers a broad set of apps and data services to extend and optimize their technology investments.

The Conversica® AI assistant with integration to Oracle’s CX suite enables Oracle CX customers to easily leverage Conversica’s state-of-the-art AI technology combined with data from Oracle’s CRM and marketing automation solutions. The Conversica assistants, powered by advanced natural language processing and machine learning technology, carry on natural, two-way conversations with leads to engage and qualify them for Sales. This automated lead follow-up ensures that 100 percent of Marketing’s leads are contacted 100 percent of the time and results in more meetings and, thus, more opportunities for Sales.

Oracle Sales Cloud and Oracle Marketing Cloud provide heads of sales and marketing and their teams with data-driven solutions to amplify sales and marketing resources and deliver more personalized customer-centric experiences across every channel to attract and retain ideal customers. These modern solutions connect cross-channel, content and social marketing with data management and activation for enterprise B2B and B2C sellers and marketers on a single system of record.

Victor Belfor
Victor Belfor

“Oracle CX includes highly sophisticated sales and marketing automation systems, and Conversica is the only AI-powered sales and marketing assistant available on the market today – so this partnership and this integration are a natural match,” commented Victor Belfor, Senior Vice President of Business Development for Conversica. “The ability to drive greater lead conversions through the combination of Oracle CX and AI assistant technology means that our joint customers can achieve greater value and ROI from their Oracle CX investment. The partnership between Conversica and Oracle creates this win-win combination for our joint customers.”

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