VIQ’s cloud-based transcription workflow automation solutions, powered by Artificial Intelligence, enable efficiency and productivity gains globally

VIQ Solutions Inc. , a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, announced NetScribe, powered by aiAssist™, is now available in the United Kingdom and Canada significantly improving the execution and management of transcription workflows for transcription companies.

Increasing demand for digital content by global organizations empowered the need for transcription technology and automation. According to Grandview Research, the transcription market in the United States alone was valued at $21 billion in 2020 and is anticipated to expand by 6.1% each year from 2020 to 2027. To keep pace with high demand and market pressures for faster turnaround and enhanced security, transcription companies need NetScribe’s powerful cloud-based transcription workflow management technology to improve productivity and streamline business operations.

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“I can think of no better leader to build our Transcription Provider business to deliver nextgen software solutions that provide immediate value for our clients”

The NetScribe platform simplifies and secures verbatim transcripts using AI-powered workflows to accelerate transcription by over 30 percent. With NetScribe, transcription companies have secure and reliable access to progressive, single and multi-channel audio recordings for quick rendering into comprehensive, formatted documents for professional editors to promptly review and edit. The addition of NetScribe technology in Canada and the United Kingdom creates a highly secure environment that is nationalized to support local data sovereignty requirements.

“NetScribe is a secure workflow management tool that allows our business to leverage speech recognition technology within our transcription workflow,” said Maria French, CEO, Nova Transcribe, a current NetScribe client. “Simple interfaces made it easy for us to set up our customers and deliver quality transcripts on time.”

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To enable digital transformation for Transcription Service Providers globally, VIQ announced the appointment of Joel Turry as VP Sales, Transcription Providers, to drive the channel sales strategy and enablement programs to meet aggressive growth objectives. An experienced leader in the Transcription Services Provider space, Mr. Turry has more than 25 years experience in transcription services and workflow transformation.

“I can think of no better leader to build our Transcription Provider business to deliver nextgen software solutions that provide immediate value for our clients,” said Susan Sumner, President and Chief Operating Officer, VIQ Solutions. “NetScribe technology enables our clients to realize the benefits of fast, accurate transcript creation. It also enables global transcription companies to expand their workflows by offering a secure method to create comprehensive documentation in the most efficient way possible. AI technology, augmented by human expertise, improves speed, accessibility and quality of highly complex documentation.”

VIQ Solutions leads digital transformation with cutting-edge technologies delivering faster and more accurate transcripts while securely protecting confidential information. VIQ reduces costs, decreases turnaround times, and increases transcript accuracy providing innovative digitization to the industry.

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