Formative Chatbot Integrations Coming to Workplace by Facebook

Formative Chatbot Integrations Coming To Workplace by Facebook

PRNewswire

May 8, 2018

Formative Bots Can Be Integrated with Any Enterprise Communication Platform

Formative, a cloud-based platform for productivity tools (bots), announced that its integrations for Workplace by Facebook will be made available in the coming weeks. Formative is among a select group of Workplace partners that have integrated with Workplace’s newly announced App Directory.

“The future of work is about working together in a more collaborative and data-driven workplace, and our mission is to empower people with virtual assistants (chatbots), to get work done anytime and anywhere,” said Geraldine Yong, CEO of Formative. “Conversations are spontaneous, and so we developed a bot that provides company information and team knowledge in seconds.”

Also Read: Vonage Launches Chatbot Integration for Workplace by Facebook

Formative’s first productivity tool available on the Workplace App Directory is InfoBot – a knowledge virtual assistant that answers questions in real-time on company groups within Workplace, and in conversations on Work Chat. Employees can use InfoBot to decipher jargon and acronyms, answer FAQs and check company policies. Additionally, InfoBot can crowdsource information by allowing employees to add their knowledge to it upon admin approval.

Formative bots can be integrated with any enterprise communication platform, and Workplace by Facebook is the first they will be launched. Other Formative bots help with resource management, scheduling, and employee engagement.

Also Read: Hootsuite and Workplace by Facebook Partner to Empower Employee Advocacy

“I like the way how Workplace by Facebook is able to achieve that level of collaboration in a simple, and mobile-friendly way. Our customers do not require training to use bots, just as they don’t need to be taught how to use Facebook (Workplace), the adoption rates are just amazing!” said Yong. “Our bots are used by organizations of all sizes and industries, such as Oxfam and RHB Bank,” added Yong.

Being one of the first Workplace integration partners in APAC, Formative’s bot integrations will be available in June 2018, joining other integrations such as Atlassian, Microsoft, Smartsheet, and Vonage in the Workplace App Directory.

PRNewswire

PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.