The Digibee 2023 State of Enterprise Integration Report reveals new insights and year-over-year perspectives from technology leaders and executives on the importance of enterprise integration for North American businesses

Digibee, an enterprise integration platform as a service (iPaaS) company that helps organizations build flexible, highly scalable integration architecture, published its second annual Digibee 2023 State of Enterprise Integration Report. The report provides new insights and comparative data from the 2022 research to help quantify the progression of enterprise integration as a business-critical technology.

“Most organizations — especially those without an integration strategy — are already overextended in terms of resources and time. Disruptions to the business only exacerbate this imbalance, cutting into profitability and negatively impacting the customer experience.”

Digibee’s research was developed in partnership with research firm CensusWide and is based on a survey of more than 1,000 U.S.- and Canada-based CIOs, CTOs, developers, and enterprise architects. The fieldwork was carried out between February 7, 2023 and February 20, 2023.

The Digibee 2023 State of Enterprise Integration Report reflects an ever-widening gap between those organizations already leveraging iPaaS and those that are lagging due to a reliance on outdated integration technology, e.g., in-house, on-premises, and legacy systems. Unable to rapidly innovate, these organizations face increasing challenges including system downtime, expanding IT backlogs, and inadequate resourcing.

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Enterprise integration is a top priority in 2023 with most companies actively planning to adopt, supplement, or replace their integration technology

In the 2022 report, we asked a subset of respondents — those who had not yet implemented integration — if they had a particular integration technology under consideration in their planning. 94% responded that they did not.

In contrast, the 2023 results reflect a market that is moving forward quickly in the adoption of enterprise integration, with 71% of respondents actively planning to implement the technology in 2023.

“Once an enterprise integration strategy is implemented, the company is able to achieve significant and meaningful economic efficiencies across the operation that benefit the business,” stated Peter Kreslins, CTO and founder at Digibee. “For example, integrations that enable innovation now take weeks instead of months. Valuable projects languishing in the IT backlog can finally progress. And a good portion of the IT integration budget previously spent on maintenance and training — over 35%, is redirected to higher value work.”

Disruptions to the business due to downtime during integration implementation have increased significantly

In the 2022 survey, 57% of enterprises reported significant, impactful and more than expected downtime. In 2023 this increased to 79%.

While many enterprises are rapidly advancing on the execution of their integration strategies, organizations hampered by technology that isn’t cloud native lack the agility to respond quickly. It is anticipated that downtime will continue to increase year over year within a shrinking pool of enterprises that must deal with these internal roadblocks.

“Downtime, whether unexpected or planned, continues to cost the enterprise,” stated Matt Durham, market strategist, Digibee. “Most organizations — especially those without an integration strategy — are already overextended in terms of resources and time. Disruptions to the business only exacerbate this imbalance, cutting into profitability and negatively impacting the customer experience.”

The report includes additional data points and contextual insights including a stack ranked list of the top objectives driving integration projects, the amount of time it takes to implement a standard integration, the percentage of IT budget dedicated to integration and more.

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