The Business Intelligence Group named Chatmeter, Product of the Year in the 2021 Sales and Marketing Technology Awards program, also known as The Sammys. The Sammys honor organizations and products helping to solve the challenges organizations have connecting and collaborating with prospects and customers.

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Delivering a seamless customer experience at the local level is more challenging than ever. With Chatmeter’s industry leading local search and reputation management software, brands can control the customer journey at every step.

Businesses can leverage Chatmeter’s groundbreaking technology to optimize online business listings, reviews, social media, and local pages all while uncovering missing gaps in their customer experience with our advanced analytics and sentiment analysis tools. Chatmeter gives businesses around the globe the ability to take control of the conversation around their brand and deliver a superior customer experience at scale.

“At Chatmeter, our passion is to help our customers seamlessly manage the complexities of online reputation and location management through next generation technology and the fanatical support of our employees,” said Dan Cunningham, Chief Technology Officer. “Receiving the Sammy’s product of the year award is an absolute honor for Chatmeter and is a testament to the incredible work and support of our people.”

“We are proud to reward and recognize Chatmeter for their innovation and dedication to helping both the organization using their technology and the ultimate consumer,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “It was clear to our judges that their efforts will improve how we all connect with the brands we love for years to come.”

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