After more than a year of successful RTU Online training sessions for Redtail Technology users, those interested in attending these entertaining, educational offerings in person can get ready to mark their calendars. Redtail University Live is returning in 2022, led by the company’s new Director of Training, Rick Williamson – better known as the charismatic, dynamic financial advisory CRM guru “Ricky Redtail.”
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“One of the things that has set Redtail Technology’s training sessions apart from others is that we creatively tap into pop culture in ways that we can take a seemingly complex topic and make it relatable”
Rick, who was previously Managing Training Team Lead at the fintech company, has been given his own department to lead after a decade of dedicated service in training. Redtail is focusing more deeply on providing its lauded customer service and educational content to advisors in whichever manner suits each individual best, whether that be via video, in-person training, documentation/blog, or virtual experience.
“One of the things that has set Redtail Technology’s training sessions apart from others is that we creatively tap into pop culture in ways that we can take a seemingly complex topic and make it relatable,” Rick said. “Using popular movies like Back to the Future as a theme and inserting references to that theme throughout makes the information we share more familiar while also making it stick with a person longer.”
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Rick and his team led a dozen RTU Online sessions since March of last year and have two more slated before the summer’s end. Since Redtail University’s first session in 2008, there have been more than 105 in-person learning opportunities through these events around the country.
Redtail has more than 18 years of experience providing top-notch fintech coupled with renowned customer service; the firm now works with more than 30,000 advisory firms and over 100,000 users.