SurveyMonkey Expands Options for Easy, Secure Payments with PayPal Integration

Users can now collect payments through PayPal, at no additional fee

SurveyMonkey, a global leader in online surveys and forms, announced a new integration with PayPal. Of particular value to form creators, SurveyMonkey users can collect payments through PayPal for anything from freelance services to event registration fees to charity donations and beyond. The integration is now available on SurveyMonkey paid plans including Advantage, Premier, and Enterprise, at no additional cost.

“SurveyMonkey is the #1 online form builder in G2’s Enterprise Grid® Report, and we are thrilled to pair our best-in-class forms with a payment provider as trusted as PayPal”

The integration between PayPal and SurveyMonkey reflects a shared vision to deliver seamless experiences that help small businesses and nonprofits, enhance their customer journey, and grow their businesses. The addition of PayPal boosts trust, security, speed, and the ease of collecting and making payments. Benefits of payments through PayPal in SurveyMonkey include:

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• Fast and guided setup: Collecting payments with PayPal is as easy as adding a question to your form, with nothing additional to install. Embed a payment form on your website in a few easy steps
• Streamlined payment collection: Collect payments alongside customer or donor information in one easy form. Receive payments directly in your PayPal account for a smooth experience
• Payments and transactions are encrypted: Facilitate transactions with confidence using PayPal, one of the world’s largest and most trusted payment processors, benefitting from end-to-end encryption that keeps customers’ transaction data private and secure
• Flexible options to collect payments: Collect payments in 12 currencies* through multiple options including a form embedded on a website, a pop-up, a web link, a QR code, and more. Create payment forms with custom product images and customized price points including a “pay what you want” option that’s perfect for charitable organizations
• Purpose-built for small businesses and nonprofits: There is no additional cost to access the PayPal integration outside of an existing paid SurveyMonkey subscription, and SurveyMonkey charges no additional fees for transactions

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• Streamlined workflow with 200+ integrations: Export orders to Google Sheets or Excel, add customers to a mailing list with MailChimp, move customers to a CRM like Salesforce or Hubspot, analyze order data in Tableau, and much more

“SurveyMonkey is the #1 online form builder in G2’s Enterprise Grid® Report, and we are thrilled to pair our best-in-class forms with a payment provider as trusted as PayPal,” said Samuel Bakouch, senior vice president, product management at SurveyMonkey. “This integration makes our offering even stronger, extending another flexible, easy-to-set-up, and trustworthy option for businesses of all types to collect payments.”