Tact.ai Launches the First Conversational CRM Skill for Amazon’s Alexa for Business
Tact.ai Presented Tact Sales Assistant for Amazon Alexa at AWS re:invent 2017 in Las Vegas
Tact.ai, the sales experience platform for the intelligent edge, released of the Tact Sales Assistant Skill for Amazon Alexa. Selected as a launch partner for Alexa for Business, the Tact Skill unlocks a conversational and bidirectional interface into the tools that salespeople use every day such as Salesforce, LinkedIn and Microsoft Exchange. Tact.ai was onstage at Amazon Web Services’ re: invent 2017 in Las Vegas, NV presenting the first certified enterprise CRM sales Skill for Alexa on November 30 at the Launchpad event at AWS Village.
Tact Sales Assistant Skill Unveiled as Alexa’s First Certified CRM Skill
With the announcement of Alexa for Business, Amazon unveiled a select group of companies who have created personalized experiences with select Alexa Skills. The Tact Sales Assistant Skill uses Alexa Voice Profiles, providing authentication and personalized experiences when Alexa recognizes the user’s voice.
More Ways to Unlock the New Tact Skill
The Tact Skill can be set up two different ways. Users can go to the new Alexa for Business App Store and go through the standard account linking flow. A newer deployment method announced today allows businesses to create private, pre-configured and fully customizable Skills set up to understand company-specific commands and conversations. For enterprises, this allows IT organizations to offer their employees a securely, managed, voice-controlled way to access corporate information from systems like Salesforce, Zendesk, LinkedIn, Exchange and more.
Tact.ai CEO Joins AWS’ Kevin Crew for On Stage Presentation at re: invent 17
The Alexa team showcased select skill developers, including Tact.ai CEO Chuck Ganapathi, who debuted the first conversational CRM Skill for Alexa for Business at the Launchpad session. “Edge computing is fundamentally changing the way we interact with machines; from humans having to understand machines, to machines understanding what we need and having the ability to fulfill it. We’re excited to collaborate with the AWS Alexa team to bring to market a more natural and productive way for salespeople to work. With Tact for Alexa, CRM and other enterprise software now conform to the user, no longer the other way around,” said Chuck.