Atento Announces That It Has Successfully Raised New Financing from Existing Investors

• This new round of capital together with the financing announced on February 3, 2023, will provide Atento with additional operating liquidity and financial flexibility to address its near-term financial liabilities.

• This capital raise is a key milestone and significant step toward strengthening Atento’s liquidity position.

Atento S.A., one of the world’s largest providers of customer relationship management services and business process outsourcing (CRM / BPO), announced today that it has reached an agreement with certain existing investors to provide additional financing to the group.

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Further to the announcement made on February 3, 2023, a group of existing investors have agreed to provide Atento with a new financing commitment that will address the company’s near-term liabilities and provide the company with additional financial flexibility. The total capital raised is approximately $40 million.

Further details of the transaction, including copy of the relevant agreements, will be disclosed in the coming days.

Subject to the fulfillment of customary conditions precedent (CPs), including certain third-party consents, this latest transaction will provide Atento with additional operating liquidity and financial flexibility in the coming months, while the Company continues to advance the transformation of its operational core and to further strengthen its financial position in the medium term.

Atento intends to pay its coupon payment obligations under its senior secured notes due 2026 and all associated hedge payments upon completion of the new financing.

In parallel with the completion of this transaction, Atento continues to execute its business plan while maintaining a strong positive growth trend in EBITDA margin. Additionally, the Company remains focused on its +400 blue chip clients across sixteen countries and fulfilling its mission to deliver exceptional customer experiences through the combination of innovation, advanced technologies and the human touch.

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