Browsing Tag

business process outsourcing

Atento Appoints Kiomara Hidalgo as New Global Chief People Officer

- Hidalgo will lead the cultural transformation and homogenization of the company's human resources to streamline and standardize processes and improve the quality of leadership Atento S.A., the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America and one of the five largest providers worldwide, announced today the appointment of Kiomara Hidalgo as the new Global Chief People Officer. Hidalgo will focus on standardizing Atento's human resources department in all the…

Atento’s Solutions Support the Fight against COVID-19

- Atento HIPPA-certified agents achieved a CSAT rating of 94 percent in their outbound and outreach programs providing support for general inquiries - 1.4M residents have been served using the 1-855-MD-GOVAX state Hotline Atento S.A., one of the world's top five providers of customer relationship management and business process outsourcing (CRM/BPO) services, announced that the Company has assumed a front-line position in the fight against the novel coronavirus by launching Atento's Equitable Vaccination Distribution and…

Atento Receives NYSE Compliance Notification

Company considering all options to remain compliant with NYSE's listing requirements Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM / BPO) in Latin America and one of the top five providers worldwide, today announced that it received a May 13, 2020 letter from the New York Stock Exchange ("NYSE") notifying the Company that its Common Shares had traded below an average closing price of $1.00 over a consecutive 30-trading-day period, the minimum price…

Genpact Named a Leader in Business Process Outsourcing for AML and KYC by IDC MarketScape Report

Report cites Genpact Cora, strategic acquisitions, and domain expertise in driving transformation for clients Genpact, a global professional services firm focused on delivering digital transformation, today announced that it has been named as a Leader in the IDC MarketScape: Worldwide Business Process Outsourcing for AML and KYC 2019 Vendor Assessment*. "Genpact leverages its digital business platform, Genpact Cora to create optimal business process designs for its clients," said Steven D'Alfonso, Research Director,…

CX Leader Arise Virtual Solutions Announces Silver Anniversary

Arise Virtual Solutions Inc. (Arise), a leading provider of customer experience and business process outsourcing (BPO) services, announced that it is celebrating its Silver (25th) Anniversary. The company's Chief Executive Officer, Scott Etheridge remarked, "We have achieved this milestone through the hard work and dedication of our employees and the strong operating values that allow us to embrace possibilities and make a difference each and every day." Marketing Technology News: Hosting Service HOUST Takes up…

Televerde Wins Impact Sourcing Award from IAOP and The Rockefeller Foundation

Award Recognizes Televerde’s Work to Promote Impact Sourcing Through Intentional Hiring Televerde, the first and only fully integrated sales and marketing technology organization with a proven execution model for generating demand and accelerating sales through data intelligence, marketing technology and the human touch, has been named a 2020 Global Impacting Sourcing Award (GISA) recipient. The awards, jointly given by IAOP and The Rockefeller Foundation, recognize organizations impacting local communities by creating…

Atento Recognized Twice at the Champions of the Decade Awards by Consumidor Moderno in Brazil

The Company was recognized as one of the leading BPO Providers of the Decade in Brazil by Consumidor Moderno Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide was recognized as one of the BPO Provider of the Decade within the Consumidor Moderno magazine awards. Consumidor Moderno is a leading publication in the field of customer relationship management in Brazil, subsidiary of the Padrão…