JRNI, the experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale, announces the close of a majority investment round from AKMAZO CAPITAL. JRNI will use the investment capital to expedite product development and expand sales, marketing, and customer support functions. Financial terms were not disclosed.

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“JRNI has revolutionized the management of virtual and in-person appointments and events, at scale, for the largest enterprise financial services and retail organizations globally, resulting in higher revenues and happier, more loyal customers. We are excited to add our expertise and capital to help the JRNI team accelerate future growth.”

JRNI offers the leading enterprise scheduling platform that is designed to optimize the customer journey through powerful personalized experiences, both in-person and remotely. Some of the world’s largest retailers, credit unions, retail banks, wealth management firms, and other organizations leverage the solution to dramatically increase conversions and customer satisfaction, while managing staffing allocations, capacity, safety, and profitability.

AKMAZO CAPITAL is a growth equity firm that focuses on leveraging its substantial high-growth operating experience to help technology companies scale rapidly and efficiently. Jaime Ellertson, Chairman and Managing Partner of AKMAZO CAPITAL, commented, “JRNI has revolutionized the management of virtual and in-person appointments and events, at scale, for the largest enterprise financial services and retail organizations globally, resulting in higher revenues and happier, more loyal customers. We are excited to add our expertise and capital to help the JRNI team accelerate future growth.”

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