Mavenlink Named a Leader on Two G2 Crowd Grids, a FrontRunner for Project Management by Gartner’s Software Advice, and a Customer Experience Award Winner by Software Reviews
Mavenlink, the leading provider of cloud-based software for the modern services organization, announced that it has been recognized with four different customer-influenced awards, including recognition as a Leader in G2 Crowd’s Best Project Management Software grid, as well as its Best Professional Services Automation Software (PSA) grid for Fall 2018. Mavenlink was also named a FrontRunner for Project Management software by Software Advice for September 2018 and named a 2018 Customer Experience award winner by Software Reviews.
“Being recognized with these awards is a true honor because they reflect the actual experience and sentiment of our customers,” said Ray Grainger, Chief Executive Officer and co-founder of Mavenlink. “Their feedback is critical to us in order to continue to improve and deliver the best user experience possible as we strive to help services organizations bring their teams together, improve planning and delivery execution, and elevate their financial performance. We are proud that our customers are getting great value from Mavenlink and continue to give our platform top marks in these vital areas.”
Customer Reviews Position Mavenlink as a Leader in Project Management Software and PSA
G2 Crowd, the world’s leading business software and services review platform determines the leaders of their Best PSA Software grid and Best Project Management Software grid in part through customer satisfaction ratings, company scale, and market share. Mavenlink has appeared on both grids for three consecutive quarters, the only company with that distinction.
“Mavenlink has been identified as a Leader in our Fall 2018 Grid Reports for Project Management and Professional Services Automation based on large market presence and users’ high levels of customer satisfaction with the product,” said Michael Fauscette, Chief Research Officer, G2 Crowd. “Mavenlink’s satisfaction ratings were highlighted by Ease of Use, Quality of Support, and Ease of Admin each scoring higher than the category average. Additionally, 95 percent of reviewers rated the product four out of five stars or better in the Project Management and PSA categories.”
Another review-based honor, Mavenlink has been named a FrontRunner for Project Management software by Gartner-owned Software Advice, September 2018. To create its report, Software Advice evaluated more than 280 Project Management products, and those with the top scores for Usability and User Recommendation were included as FrontRunners.
Mavenlink Also Honored for Top Customer Experience
Additionally, Mavenlink has been named a Customer Experience award winner by Software Reviews in its Project Portfolio Management category. The company was one of only three in the category recognized for Customer Experience, and was also named a leader in Analytics and Reporting, Lifecycle Management, Project Management, Risk Analysis and Timesheet Management.
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