OwlPoint Announces XLACollab Partnership to Accelerate Customer’s Experience Management Journey

OwlPoint expanding service offerings to include Experience Management.

OwlPoint proudly announces a partnership with XLACollab, the global thought leader in enterprise-level Art and Science of Experience. With this partnership, OwlPoint takes another critical step to assist its clients in leveraging their service management investments to ensure excellent employee experiences. With an ever-tightening job market, companies need to create an experience for employees that is engaging and demonstrates value.

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“Experience Management is the next level of Service Management and we are delighted to work with XLACollab to bring these new service offerings to market.” states Mark Blanke, CEO of OwlPoint.

For over a decade, OwlPoint has focused on helping companies improve their operations in the areas of Service Management, Project and Program Management and Governance. This partnership expands its service offerings to help customers create and deliver excellent Experience Management.

“Experience Management is the next level of Service Management and we are delighted to work with XLACollab to bring these new service offerings to market.” states Mark Blanke, CEO of OwlPoint.

“OwlPoint, as a certified AXELOS consulting partner, excels in Service Management,” Blanke continues. “Together with XLACollab, we can help our customers navigate the transition from the service economy to the experience economy.”

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Alan Nance, founder of XLACollab, puts it this way, “The best way for a business to improve its digital employee experience is to focus on Experience Management. Working together to create a valued and valuable employee experience that matters for the business is what we do best; combining what a company’s leadership knows well, with what we know differently, to create experiences that are too good to be forgotten.”

Combining OwlPoint’s ADVICE consulting methodology with the industry authority of Experience Management – XLACollab, means organizations will deliver experiences that make employees and customers happy. This framework will ensure that organizations provide the best experience possible.

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