Totango Spark Customer Success Platform Now an SAP Endorsed App

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Totango announced that its Spark Enterprise Customer Success platform is now an SAP Endorsed App, available for a free trial on SAP App Center. SAP Endorsed Apps are a new category of solutions from SAP’s partner ecosystem to help customers become best-run, intelligent enterprises. Endorsed apps are meant to deliver value with desired outcomes.

“Totango is delighted that our Spark Enterprise Customer Success platform is now an SAP Endorsed App and available on SAP App Center,” commented Devin Schiffman, Vice President of Strategic Partnerships at Totango. “The tight integration of our platform with SAP solutions sends a strong message to the market that Totango is the best way to drive customer success for businesses using SAP solutions.”

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SAP Endorsed Apps are premium certified by SAP with added security, in-depth testing, and measurements against stringent benchmark results. Totango’s platform is the only goal-oriented, next-generation, customer success solution that empowers enterprises to achieve digital transformation and drive business outcomes by operationalizing customer-centric best practices. The platform enables enterprises to orchestrate end-to-end customer engagement across every stage of the customer journey through SuccessBLOCs, a modular framework that disaggregates the customer journey into easily manageable increments.

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“Ecosystem innovations are essential to SAP’s vision and delivery of the intelligent enterprise,” said Tom Roberts, Senior Vice President, Partner Solution Success at SAP. “We applaud Totango on achieving endorsed app status for its enterprise Customer Success platform. Partners like Totango are positioned to help us deliver on a vision and provide new innovations to our customers – quickly, easily, and with solutions that have achieved premium certification and support of SAP.”

Totango’s Customer Success software is available for digital discovery and purchase at SAP App Center, the digital marketplace for SAP partner solutions. SAP App Center provides customers with real-time access to approximately 1,600 innovative partner solutions that complement and extend their SAP solutions, enabling digital transformation of their business.

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