customer success Archives

B2B Data, CRM

InsightSquared Raises $23 Million to Bolster Position as Leading Revenue Intelligence Platform

InsightSquared Continues to Drive Growth of Revenue Intelligence Platform; Funding to Help Drive Growth, Expand to Serve Enterprise Customers, Accelerate Development

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Sudipto Ghosh4 days agoMay 17, 2018 0 131

Interviews

Interview with Haresh Gangwani, CEO and Co-Founder, Bolstra

"When up to 90% of a customer’s value comes after the initial sale, retention isn’t something you want to just

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Sudipto GhoshMarch 26, 2018, 4:15 pmMarch 26, 2018 0 297

Interviews

Interview with Jocelyn Brown, VP, Customer Success, Allocadia

"I think there is going to be more tech (possibly soon followed by less,) a greater need for strong operations

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Rohan JaganMarch 6, 2018, 5:00 pmMarch 20, 2018 0 919

B2B Commerce, Customer Experience Management

Evergage Acquires MyBuys to Heighten Cross-Channel Customer Experiences

Deal Accelerates Evergage’s Growth, Expanding its Footprint in Key Retail Vertical Leading real-time personalization platform provider, Evergage, announced the acquisition

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Sudipto GhoshJanuary 30, 2018, 11:21 pmJanuary 30, 2018 0 515

Guest Authors, Sales Enablement

5 Customer Success Platform Must-Haves

When 20 percent of existing customers account for 80 percent of your future revenue, it’s vital to keep them engaged

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Haresh GangwaniJanuary 3, 2018, 8:00 pmJanuary 3, 2018 0 969

CRM

Salesforce Delivers Customer Success Platform for the Fourth Industrial Revolution

New Services for the Customer Success Platform Unlock the Latest Advancements in Personalization, Online Learning, Artificial Intelligence, Productivity, Mobile, IoT