customer success

Gregory Zakowicz, Director of Content, Omnisend shares his thoughts on the top challenges that can be a hindrance to brand growth while sharing a few best practices and tips that can help power future content marketing initiatives: ______…
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Entrance into the exclusive program confirms ListenFirst as one of the best tools for brands to get more value out of Twitter ListenFirst, the premier enterprise social analytics solution, today announced it has been added to the Twitter…
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New Survey Shows only 6% of Consumers Feel Businesses Exceed Expectations - while 35% of Businesses Think They Do Insightly, the leader in customer relationship management (CRM) innovation, is announcing the availability of Insightly…
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Seasoned customer engagement and technology executive plans to transform customer success within the fast-growing organization   Arcules, the leading provider of unified, intelligent security-as-a-service solutions,…
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Alexander Grosse returns to Issuu as CTO and Head of Product, Slack's April Sandoval takes over as Head of Business Intelligence, and Audrey Vandenbroeck is promoted to VP of Customer Success Issuu today announced a significant expansion…
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Consumer insights platform DISQO today announced the appointment of David Karp as Vice President, Customer Success, where he will report to Jean-Philippe Durrios, COO and CFO. Karp will lead vision, strategy, execution and team…
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Range of customer experience enhancements, from focused customer engagement programs to pre-packaged Planful Now quick-start offerings, produce impressive customer satisfaction results Planful Inc., the pioneer of end-to-end financial…
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FinancialForce, the leading provider of customer-centric business applications across finance, services, and customer success teams, has been recognized as the #1 vendor in G2’s Fall 2021 Overall, Enterprise, and Mid-Market PSA Grid…
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Further expansion underscores ActiveCampaign's customer obsession, this time committing to a new European data center, the industry's first anti-"no-reply" policy, and the industry's most actionable Unified Data Model ActiveCampaign, the…
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DLA Piper represented FullStory, a leader in digital experience intelligence (DXI), in its recent oversubscribed US$103 million Series D financing. The round was led by Permira's growth fund, which backs leading tech-enabled and digital…
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Previously serving as Vice President of Americas Growth Marketing and Global Partner, Segments and Industries at Cisco, Chiantera leads Corel’s global marketing strategy and execution. Corel Corporation announces the appointment of…
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CoSoSys, a leading Data Loss Prevention (DLP) vendor, announced that its leadership team has been further strengthened with the appointment of Vince Zappula, Chief Revenue Officer (CRO). The appointment comes on the back of a period of…
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SaaS Industry Veterans Bring Decades Of Experience In Scale-Stage Marketing and M&A Gainsight®, the Customer Success company, today announced two key executive hires. Monika Saha joins Gainsight as Chief Marketing…
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Virtual, in-person, and hybrid customer event company to centralize previously siloed customer information and automate workflows and playbooks. Medallia, Inc., the global leader in customer and employee experience, today…
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CompleteCSM, Inc., a rapidly growing software company that democratizes Customer Success Intelligence, today announced closing their first round of funding with an investment led by Griswald Investments, LLC. The company’s first seed raise…
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- With +70% year-on-year growth in monthly recurring revenue (MRR), Wunderkind will grow its EMEA office headcount to 100 this year to support expansion plans. - Superdry, Boux Avenue, Karen Millen, Barbour and Clarks among the…
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Amplitude, the global digital optimization leader, announced the appointment of Elisa Steele, former Chief Executive Officer of Namely, Inc., and Catherine Wong, Domo’s Chief Product Officer and EVP of Engineering, to its Board of…
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Achieves Service Expertise in a broad set of tracks for Oracle Cloud SCM applications in Europe Inspirage, the company known for digital enablement across enterprise systems and a member of Oracle PartnerNetwork (OPN), today announced that…
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mxHERO launches a new product bundle based on its award-winning Mail2Cloud digital bridge. The new product allows Microsoft Office 365 email users to safely preview inbound email attachments before opening them on their computer or mobile…
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LitLingo, a real-time AI communication analytics platform, announced it has completed a $7.5M Series A funding round. The investment is led by Breyer Capital, joined by former IBM CEO Sam Palmisano, with participation from existing…
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