Liferay taps veteran of Salesforce and Dell to lead company’s new customer success division focused on helping customers leverage Liferay …
VOGSY Names Leslie Camacho VP of Customer Success
Industry executive with more than 20 years of customer experience joins growing PSA software company VOGSY, the only professional services …
Apptio Appoints Dr. Subramanian Krishnan as Leader of India Center of Excellence
New Vice President & General Manager for newly founded India office brings market expertise to build employee-first culture of growth …
Introducing Stonly: The Innovative Solution to Help Drive Customer Success
New Product by Dashlane Co-Founder Seeks to Transform Online Guides Stonly, the explanation content platform, launches publicly today to empower …
TechBytes with Ilya Skripnik, VP of Marketing and Monetization at Gismart
Tell us about your journey to Gismart and your role now. I joined Gismart just two years ago, and at …
How Marketing Can Help Develop an Effective Customer Onboarding Program
An effective Customer Onboarding Program is critical for driving ongoing Customer Engagement, Satisfaction, and Value. Marketers in B2B companies are …
Measuring Company Success Beyond the Bottom Line: Why It Pays to Invest in Your Customers
In the SaaS world, especially, satisfying and retaining customers is crucial to a startup’s success. Unhappy customers translate to customer …
People.ai Scoops $60 Million Series C Funding; Announces AI-based Revenue Intelligence Tool
People.ai Has Announced a New AI Solution to Help Sales, Marketing and Customer Success Teams Have Their Best Day at …
How Adobe is Fighting the Customer Experience Fatigue Using Marketing Technology
Take the MarTech Fitness Drill! Well, Adobe, Through Its Recent Announcements at the Adobe Summit 2019, Has Exemplified Why the …
Interview with Anthony Kennada, Chief Marketing Officer, Gainsight
"Too many sales and marketing organizations are focused on building a sales process that is disconnected from how prospects like …
Standing Out When Marketing Noise is Louder than Ever
Six Ways To Fight Back And Rise Above The Crowd When The Noise Around You Gets Too Loud For You …
Amperity Appoints Scott Fehr as SVP of Customer Success
With Scott Fehr on Board, It Will Help Make Customer Journey with Amperity Richer Amperity, the world’s only Intelligent Customer …
Embracing the Bow-Tie Funnel: Why Marketing is Most Important After the Win
Marketing is a rapidly changing landscape – and if you haven’t heard yet, the days of the traditional “funnel” are …
InsightSquared Raises $23 Million to Bolster Position as Leading Revenue Intelligence Platform
InsightSquared Continues to Drive Growth of Revenue Intelligence Platform; Funding to Help Drive Growth, Expand to Serve Enterprise Customers, Accelerate Development …
Interview with Haresh Gangwani, CEO and Co-Founder, Bolstra
"When up to 90% of a customer’s value comes after the initial sale, retention isn’t something you want to just …
Interview with Jocelyn Brown, VP, Customer Success, Allocadia
"I think there is going to be more tech (possibly soon followed by less,) a greater need for strong operations …
Evergage Acquires MyBuys to Heighten Cross-Channel Customer Experiences
Deal Accelerates Evergage’s Growth, Expanding its Footprint in Key Retail Vertical Leading real-time personalization platform provider, Evergage, announced the acquisition …
5 Customer Success Platform Must-Haves
When 20 percent of existing customers account for 80 percent of your future revenue, it’s vital to keep them engaged …
Salesforce Delivers Customer Success Platform for the Fourth Industrial Revolution
New Services for the Customer Success Platform Unlock the Latest Advancements in Personalization, Online Learning, Artificial Intelligence, Productivity, Mobile, IoT …
Five Successful Digital Campaigns
Netline’s 2017 State of Information Technology: Content Consumption and Demand Report deep dives into the research patterns of IT pros, …