MarTech Interview with Elizabeth Cholawsky, President and CEO at HG Insights
"Technology Intelligence is unique in that it can not only help our customers identify which accounts have the highest propensity …
OnePIN Named Top 10 Customer Experience Management Solution Provider
OnePIN receives recognition for innovative technology offerings and unparalleled commitment to customer success OnePIN, Inc., the world’s leading provider of …
Customer Success: The Key to Revenue Optimization
Your customers are now subscribers. We have shifted to a subscription economy in nearly every facet of our lives. Do …
TenFour Boosts Customer Success Initiatives With Reputation.com
Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, announced that TenFour, IT …
TechBytes with Jamie Bertasi Chief Operations Officer at Totango
Tell us about the benefits you and SAP are offering jointly to your customers? SAP has always been focused on …
7 Tips for Creating a Customer-Centric Organization
Client satisfaction is more important than ever. No matter the industry, customers will make comments—online and off—that affect the future …
Newswire Signs Distribution Agreement With The Associated Press, Expands Press Release Distribution Network
Newswire agreement with The Associated Press expands the Earned Media Advantage by offering wider distribution focused on Customer Success Newswire, …
BounceX Names MarTech Vet Molly Bruttomesso as VP, Customer Success
Bruttomesso Brings over 20 Years of Experience from Across Salesforce, Saatchi & Saatchi and Sprinklr to Lead MarTech’s Top Customer …
Totango Spark Successfully Deployed as SAP’s One Customer Success Platform
Totango Solution to Help SAP Scale Enterprise Customer Success Across Entire Organization Totango, the leading provider of customer success solutions …
Ex BT Boss Gavin Patterson Joins Salesforce as Chairman for EMEA Region
Will Strengthen Salesforce’s Strategic Oversight The US software firm Salesforce has appointed the former boss of BT Group PLC, Gavin …
Fuze Recognized as a Leader by Independent Research Firm in Unified Communications as a Service Providers Evaluation
Fuze Earns Highest Score Possible in Product Vision, Execution Road Map, Mobility, and Customer Success Criteria Fuze, the leading cloud-based …
MarTech Interview with Monica Ho, CMO at SOCi
"I am a firm believer that Marketing and Sales should hold hands as one without the other is not very …
Liferay Names Fred Tsai Vice President of Customer Success
Liferay taps veteran of Salesforce and Dell to lead company’s new customer success division focused on helping customers leverage Liferay …
VOGSY Names Leslie Camacho VP of Customer Success
Industry executive with more than 20 years of customer experience joins growing PSA software company VOGSY, the only professional services …
Apptio Appoints Dr. Subramanian Krishnan as Leader of India Center of Excellence
New Vice President & General Manager for newly founded India office brings market expertise to build employee-first culture of growth …
Introducing Stonly: The Innovative Solution to Help Drive Customer Success
New Product by Dashlane Co-Founder Seeks to Transform Online Guides Stonly, the explanation content platform, launches publicly today to empower …
TechBytes with Ilya Skripnik, VP of Marketing and Monetization at Gismart
Tell us about your journey to Gismart and your role now. I joined Gismart just two years ago, and at …
How Marketing Can Help Develop an Effective Customer Onboarding Program
An effective Customer Onboarding Program is critical for driving ongoing Customer Engagement, Satisfaction, and Value. Marketers in B2B companies are …
Measuring Company Success Beyond the Bottom Line: Why It Pays to Invest in Your Customers
In the SaaS world, especially, satisfying and retaining customers is crucial to a startup’s success. Unhappy customers translate to customer …
People.ai Scoops $60 Million Series C Funding; Announces AI-based Revenue Intelligence Tool
People.ai Has Announced a New AI Solution to Help Sales, Marketing and Customer Success Teams Have Their Best Day at …