TTEC Increases its Credit Facility to $1.5 Billion

TTEC Holdings, Inc., one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on November 23, 2021 it amended and extended its credit facility, increasing the total commitment amount by $300 million to $1.5 billion and extending the maturity to November 2026.

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The credit facility will provide TTEC with increased financial capacity and flexibility to support growth-oriented investments, strategic acquisitions, and discretionary capital distributions.

“Our strong cash generation, cash reserves and additional borrowing capacity under the credit facility provides us with significant flexibility to further invest in our business and execute on strategic acquisitions,” commented Dustin Semach, chief financial officer of TTEC.

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Paul Miller, senior vice president and treasurer of TTEC, remarked, “We are pleased with the outcome of our credit facility amendment initiative. We achieved our objectives to increase the commitment amount, extend the maturity date, and obtain favorable pricing and other terms and conditions. TTEC’s executive leadership team values the strong partnership with our relationship banks and their continuing support of our business and strategy.”

Commitments were provided by a syndicate of banks arranged by Wells Fargo Securities, LLC serving as Left Lead Arranger and Left Bookrunner and BofA Securities, Inc., PNC Bank National Association, U.S. Bank, National Association, and Bank of the West, serving as Joint Lead Arrangers and Joint Bookrunners.