Ribbon and LogMeIn Work Together to Dynamically Respond to Increased Network Traffic Demands

Ribbon’s market-leading session border controllers and network-wide licensing model solutions help ensure that LogMeIn can seamlessly manage unprecedented demand for its UCC solutions due to dramatic increase in number of remote workers

Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, today announced that LogMeIn , a market leader in remote work, including solutions for unified communications and collaboration (UCC), identity and access management, and customer engagement and support, is leveraging key solutions from Ribbon’s comprehensive cloud and edge software portfolio to help meet increased network traffic demands.

Due to the impact of the COVID-19 pandemic, many organizations are increasingly turning to LogMeIn’s popular UCC portfolio, including products like GoToMeeting and GoToWebinar, to support their remote workforces. Ribbon’s market-leading Session Border Controller (SBC) 7000, Policy and Routing Solution (PSX), C3 Call Session Controller, and G9 Media Gateway all support LogMeIn’s advanced Competitive Local Exchange Carrier (CLEC) and Public Switched Telephone Network (PSTN) operations for the company’s UCC products. In addition, LogMeIn is taking advantage of Ribbon’s Network-Wide License (NWL) model with burst licensing to enable greater flexibility to meet dynamically changing network capacity demands.

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“We have experienced unprecedented growth in the usage of our unified communications and collaboration products over the past month due to the COVID-19 outbreak and the seismic shift in the number of employees working from home,” said Ian Pitt, CIO at LogMeIn. “By leveraging Ribbon’s carrier-grade, highly scalable solutions and the flexible Network-Wide Licensing model with burst licensing, we are well prepared to seamlessly scale with the demand. Ribbon’s solutions have been very stable under the increased load, which has allowed us to continue to provide the quality and reliability our customers expect. We will be looking to deploy additional Ribbon resources as we continue to expand and grow.”

“We are delighted that our market-proven solutions are helping customers, like LogMeIn, to easily accommodate unexpected spikes in traffic demands,” said Steven Bruny, Executive Vice President of Sales for the Americas Region for Ribbon. “LogMeIn’s UCC portfolio includes some of the most well-known and trusted collaboration solutions in the marketplace, so we are extremely proud that they have entrusted Ribbon to help them meet this growing demand from their customers.”

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LogMeIn’s extensive portfolio of remote work solutions includes the popular GoToSuite of products, GoToMyPC, RescueAssist and more to make it easy to connect, access and support teams quickly and professionally, regardless of where users are located.

Ribbon’s SBC 7000 delivers some of the industry’s highest capacity signaling, media and transcoding capabilities via simple software licenses. The Ribbon PSX solution delivers a centralized intelligent routing engine that manages the security, complexity and cost of routing calls within a network. The G9 Converged Gateway provides advanced protocol, interface, security, signaling, and media processing support across all wireless and wireline, access and core, and IP and TDM environments. Ribbon’s C3 Call Session Controller provides service convergence and feature transparency across a wide range of wireless, wireline, TDM, and IP networks.

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